BlackBerry Q10 Smartphone

[Pages:9]User Guide

BlackBerry Q10 Smartphone

Version: 10.3.3

Published: 2016-08-08 SWD-20160808145634194

Contents

Setup and basics........................................................................................................................................... 6 Your device at a glance...................................................................................................................................6 What's different about the BlackBerry 10 OS?.................................................................................................7 Notification icons......................................................................................................................................... 13 Menu icons..................................................................................................................................................14 Setting up your device..................................................................................................................................14 Using gestures............................................................................................................................................. 18 Advanced interactions................................................................................................................................. 25 Personalizing your device............................................................................................................................. 26 Device Switch.............................................................................................................................................. 27 About BlackBerry ID.................................................................................................................................... 37

Phone and voice.......................................................................................................................................... 40 Phone..........................................................................................................................................................40 Notifications and ringtones.......................................................................................................................... 49 Voicemail..................................................................................................................................................... 56

BlackBerry Hub and email........................................................................................................................... 59 BlackBerry Hub and email........................................................................................................................... 59 joyn for BlackBerry 10 devices..................................................................................................................... 88

Media.......................................................................................................................................................... 91 Change the media volume............................................................................................................................91 Supported audio and video file extensions, formats, and codecs................................................................... 91 Troubleshooting: Media................................................................................................................................92 Camera........................................................................................................................................................92 Pictures..................................................................................................................................................... 102 Music........................................................................................................................................................ 109 Videos....................................................................................................................................................... 114 BlackBerry Story Maker............................................................................................................................. 119

Media sharing............................................................................................................................................ 122 FM Radio...................................................................................................................................................123

Settings..................................................................................................................................................... 126 Customize your device settings.................................................................................................................. 126 Update your device software...................................................................................................................... 130 Battery and power..................................................................................................................................... 131 Connections.............................................................................................................................................. 138 BlackBerry Keyboard and typing................................................................................................................ 165 Language.................................................................................................................................................. 172 Keyboard input methods............................................................................................................................ 174 Screen display........................................................................................................................................... 186 Accessibility.............................................................................................................................................. 187 Media cards and storage............................................................................................................................ 204 Using your device with BlackBerry Link...................................................................................................... 209

Applications and features...........................................................................................................................219 Organizing apps.........................................................................................................................................219 About the BlackBerry Assistant.................................................................................................................. 221 Calendar....................................................................................................................................................225 Contacts.................................................................................................................................................... 236 Clock......................................................................................................................................................... 243 Android Apps.............................................................................................................................................248 Maps and GPS........................................................................................................................................... 250 Browser..................................................................................................................................................... 258 Smart Tags.................................................................................................................................................266 File Manager..............................................................................................................................................270 Calculator.................................................................................................................................................. 273

Productivity and work.................................................................................................................................275 About BlackBerry Balance and your work space ........................................................................................ 275 Remember................................................................................................................................................ 281

Security and backup.................................................................................................................................. 288

Passwords and locking...............................................................................................................................288 What to do if your device is lost or stolen.....................................................................................................295 BlackBerry Protect.....................................................................................................................................295 Wiping your device to delete your device data.............................................................................................297 Security settings........................................................................................................................................ 298 Password Keeper....................................................................................................................................... 301

Legal notice............................................................................................................................................... 305

User Guide

Setup and basics

Your device at a glance

Setup and basics

1. Headset jack 2. Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds) 3. Front camera 4. Notification LED 5. Volume up 6. Mute (Press); BlackBerry Assistant (Press and hold) 7. Volume down 8. Microphone 9. Speaker 10. USB port

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User Guide

Setup and basics

11. HDMI port

What's different about the BlackBerry 10 OS?

If you're new to a BlackBerry 10 device, you might be eager to learn more about what makes it different from other BlackBerry devices. Find information about the home screen, settings, messages, and apps. Learn where to find your phone number and PIN and find out how to search.

How do I get back to the home screen?

To get back to the home screen at any time, swipe up from the bottom of the screen.

How do I get to the menu?

There is no Menu key ( menus.

) on your BlackBerry 10 device. You can find more features and options by exploring the

To see more actions that you can perform in an app, tap or .

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User Guide

Setup and basics

How do I change my settings and options?

Do any of the following: ? To find the settings and help for an app, swipe down from the top of the screen. ? To find the settings for the device, on the home screen, swipe down from the top of screen. Tap

Settings.

Note: In an app, to find the device settings, use two fingers and swipe down from the top of the screen. Tap Settings.

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