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STATE OF WASHINGTON

DEPARTMENT OF SOCIAL AND HEALTH SERVICES

Aging and Long-Term Support Administration

Home and Community Services Division

PO Box 45600, Olympia, WA 98504-5600

H17-024 – Information

March 27, 2017

|TO: |Area Agency on Aging (AAA) Directors |

| | |

| | |

| |Home and Community Services (HCS) Division Regional Administrators |

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| |Developmental Disabilities Administration (DDA) Regional Administrators |

|FROM: |Bea Rector, Director, Home and Community Services Division |

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| |Don Clintsman, Deputy Assistant Secretary, Developmental Disabilities Administration |

|SUBJECT: |CARE Change Control Information – March 31, 2017 |

|Purpose: |To provide information about the upcoming CARE Change Control Release |

|Background: |This CARE Change Control Release will occur on Friday, March 31, 2017 starting at 5:35 pm. CARE users will |

| |receive the new version when they log into CARE any time after 8:00pm on Friday. |

| | |

| |No action is required by users for change to occur. CM/SSS/CRMs should check their cases in and close CARE before|

| |leaving Friday, March 31, 2017. |

|What’s new, changed, or |CARE Change Control Release: Summary of Changes |

|Clarified: | |

| |HCS/AAA & DDA: |

| |Voter Registration |

| |IP Overtime –Field Staff processing rights for Denials |

| |HCS & AAA: |

| |Copy/Create from History to Initial or Initial Reapply Assessment |

| |CARE Rights and Responsibility form -16-172 updated |

| |DDA: |

| |New: Enhanced Case Management Program (ECMP) screens |

|ACTION: |Please see the attachments for a full list of detailed changes related to this release. |

| | |

| |The CARE Help Screens and the CARE Assessor’s Manual have been updated to reflect these changes. See all changes |

| |in the attachment below. |

|ATTACHMENT(S): |CARE Change Control Release Notes: |

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| |[pic] |

| |Assessor Manual Updates: |

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| |[pic] |

| |*Updated sections of the Assessor’s Manual are noted in track changes. |

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| |Who to contact in your area for assistance: |

| |HCS/AAA: DDA: |

| |[pic][pic] |

|CONTACT(S): |Geri-Lyn McNeill, CARE Business Analyst |

| |(360) 725-2276 |

| |mcneigl@dshs. |

| | |

| |Bob Morris, Special Projects Manager |

| |(360) 407-1513 |

| |bob.morris@dshs. |

| | |

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HCS MANAGEMENT BULLETIN

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