Digital Skills Insights 2019 - ITU Academy

Digital Skills Insights 2019

? ITU 2019

International Telecommunication Union Place des Nations

CH-1211 Geneva, Switzerland

All rights reserved. No part of this publication may be reproduced, by any means whatsoever, without the prior written permission of the International Telecommunication Union.

Denominations and classifications employed in this publication do not imply any opinion on the part of the International Telecommunication Union concerning the legal or other status of any territory or any endorsement or

acceptance of any boundary.

Where the designation "country" appears in this publication, it covers countries and territories.

Digital Skills Insights 2019

Acknowledgements The 2019 issue of "Digital Skills Insights" (previously called "Capacity Building in a Changing ICT Environment") was prepared by the Human Capacity Building Division (HCB) within the Projects and Knowledge Management Department of the Telecommunication Development Bureau of ITU. The work was carried out under the overall direction of Cosmas Zavazava, Chief of Department, with a team comprised of Susan Teltscher, Mike Nxele, Halima Letamo and Elena Stankovska-Castilla.

Contributing authors to this issue are: Suella Hansen (editor)

Authors Ikechukwu Adinde Nicola Duella Anna F?rster Louis-Ray Harris Rathan Kinhal Pratik Bhatnagar Catharina Maracke Yves Punie Ingmar Sturm Dennis Redeker Riina Vuorikari

ISBN: 978-92-61-29321-5 (Paper version) 978-92-61-29331-4 (Electronic version) 978-92-61-29341-3 (ePub version) 978-92-61-29351-2 (Mobi version)

ii Digital Skills Insights

Foreword

I am pleased to present to you the 2019 edition of Digital Skills Insights (previously called "Capacity Building in a Changing ICT Environment"). Now in its third year, this online publication focuses on pertinent topics related to capacity and skills development arising from the current and future digital technology environment. The objective of the publication is to provide new insights and enhance knowledge among the ITU stakeholder community in the growing field of learning and skills development in the digital era.

This third issue of the publication features eight articles from international experts in this field, which take a critical and analytical approach towards the subject of capacity and skills development. The first set of articles provides a broad overview of the discussion on digital literacy frameworks, new methods of teaching and learning in view of digital developments, as well as new capacity building concepts and initiatives in the digital age. This is followed by a set of articles which showcases concrete examples of the impact of new technologies on skills gaps and skills developments in selected developing countries.

The articles illustrate how developments in automation and artificial intelligence (AI) have caused the education sector to re-evaluate the importance of ethics and how people can shape, govern and regulate technology to better serve human existence. They also stress the need for academic qualifications in new emerging technologies such as Internet of Things (IoT) and propose practical solutions for the design of such curricula.

The discussions raise key questions on how human capacity can be matched, or augmented, with machine capability for social impact, how emerging technologies can be combined to create meaningful training programmes, as well as how the demand for different types of skills will be affected by automation and digital transformation. The articles draw some thought provoking conclusions, such as the need to think critically about the human context of current technological challenges and the opportunities presented by ICT savviness of young people in societies that could be used to drive the agenda for development of digital skills.

I trust that this publication will contribute to the on-going discussions among the ITU membership, including policy-makers, academics and other stakeholders involved in the digital skills ecosystem, on how to address the future demand for digitally skilled citizens.

Doreen Bogdan-Martin Director, Telecommunication Development Bureau (BDT) International Telecommunication Union

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About this publication

"Digital Skills Insights" (previously called "Capacity Building in a Changing ICT Environment") is an online publication which puts together scholarly articles with a focus on the impact of digital transformation on capacity and skills development. It covers a wide range of topics that may affect people and their skills development, such as artificial intelligence (AI), the Internet of Things (IoT), big data, telecommunication regulatory issues, smart cities/societies, digital competencies, open source learning and intellectual property rights, etc.

The publication seeks to provide a body of knowledge that will facilitate academic research and innovation exploring the linkages between emerging technologies and capacity development. It features current and new thinking that will contribute to informed policy debates and decisions among policymakers and regulators, as well as help the private sector to anticipate and plan for human capital requirements and skills

development in order to remain competitive in a rapidly changing ICT environment.

The publication, which is released annually, feature contributions from academic scholars and other researchers from all over the world. The purpose of the articles is to share views and scholarly opinions that will stimulate debate among its readers. Articles published are subjected to a quality assurance process by well acclaimed experts through a peer review exercise.

This publication is available on the ITU Academy platform. The published articles will also be subject to discussion at forums organized from time to time for Academia members of ITU.

Those interested in submitting an article for consideration in future editions of "Digital Skills Insights" should contact the ITU Human Capacity Building Division at hcbmail@itu.int.

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