Financial Aid Policy & Procedures Manual

Fayetteville Technical Community College FINANCIAL AID POLICIES AND PROCEDURES

MANUAL

Current Version Originally Published Fall 2010

Last Revised: February 22, 2010 Proponent: Associate Vice President for Student Services

Available online at:

Fayetteville Technical Community College P.O. Box 35236

Fayetteville, North Carolina 28303-0236 (910) 678-8400

Fayetteville Technical Community College is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate degrees,

diplomas and certificates. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Fayetteville Technical Community College. The Commission is to be contacted only

if there is evidence that appears to support an institution's significant non-compliance with a requirement or standard.

Financial Aid Policies & Procedures Manual 2009-2010

Table of Contents

1 Introduction 1.1 Statement of Purpose 1.2 Financial Aid Reference Documents 1.3 Financial Aid Professional Associations

2 Philosophy of Financial Aid 2.1 Purpose Statements 2.1.1 FTCC Purpose Statement 2.1.2 Financial Aid Purpose Statement 2.2 Policy Development 2.2.1 Responsibility for College Policy Development 2.2.2 College Principles of Financial Aid 2.2.3 Operating Policies

3 Administrative Organization of the Office of Student Financial Aid 3.1 Organizational Chart 3.2 Division of Responsibility between Financial Aid and Business Offices 3.3 Position Descriptions for Financial Aid 3.3.1 Director 3.3.2 Assistant Director 3.3.3 Accounts Technician 3.3.4 Senior Secretary 3.3.5 Records Clerk 3.3.6 Secretary II (Parttime)

3.4 General Office of Student Financial Aid Administration 3.4.1 Office Hours 3.4.2 Correspondence 3.4.3 Telephone 3.4.4 Distribution of Forms 3.4.5 Staff Meetings 3.4.6 Personnel Policies 3.4.7 Performance Evaluations 3.4.8 Absence Approvals 3.4.9 Appointments with Office Staff

3.6 Records Management 3.6.1 Confidentiality of Records 3.6.2 Public Information 3.6.3 Non-Public Information 3.6.4 Active Records 3.6.5 Inactive Records

FTCC Financial Student Aid Policy & Procedures Manual

Adapted from ? NASFAA 2004

Page 3

4 Calendar of Financial Aid Activities 4.1 Tentative Disbursement Schedule

5 Student Consumer Information 5.1 Financial Aid Program Availability 5.2 Procedures and Forms Required to Apply 5.3 Methods of Disseminating Consumer Information 5.4 Student Eligibility Requirements 5.5 Rights and Responsibilities of Student on Financial Aid 5.6 Cost of Attendance 5.7 Refund Policy 5.8 Academic Programs Offered 5.9 Person(s) Designated to Provide Financial Aid Information 5.10 Student Retention and Completion Data 5.11 Information for Students with Disabilities 5.12 Information on Accreditation

6 Student Application for Financial Aid 6.1 Forms 6.2 Application Process 6.3 Deadlines 6.4 Independent Student Status 6.5 Miscellaneous Information

7 Student Budgets 7.1 Basis for Student Budgets 7.2 Standard Student Budgets 7.3 Special Budget Considerations

8 Systems Operations 8.1 Loading Data

9 Verification 9.1 Introduction 9.2 Selection of Applications to be Verified 9.2.1 Exclusions 9.2.2 Conflicting Information for Non-selected Applications 9.3 Verification Time Frame 9.4 Document Collection Procedures 9.41 Documentation 9.42 Processing Time Period 9.43 Failure to comply 9.44 Submission after Deadline

FTCC Financial Student Aid Policy & Procedures Manual

Adapted from ? NASFAA 2004

Page 4

9.45 Notification of Verification to Applicants 9.5 Verification of Data Elements

9.51 Adjusted Gross Income 9.52 U.S. Income Tax Paid 9.53 Household Size 9.54 Exclusions 9.55 Number in Postsecondary Institutions 9.56 Exceptions 9.57 College Discretionary Items 9.6 Tolerances 9.7 Notification to Students 9.7.1 Correction Procedures 9.7.2 Overpayments 9.8 Updating Requirements and Procedures 9.9 Interim Disbursements

10 Need Analysis

11 Professional Judgment 11.1 Areas of Administration 11.2 Staff Authority 11.3 Circumstances 11.4 Documentation

12 Participation in Financial Aid Programs 12.1 College and Program Eligibility 12.1.1 College Eligibility 12.1.2 Terms of Agreement 12.1.3 College Application for Federal Funds 12.2 General Student Eligibility for Federal Title IV Financial Aid 12.3 Federal Programs 12.3.1 Federal Pell Grant 12.3.1.1 Purpose of Program 12.3.1.2 College Policy Statement 12.3.1.3 Student Eligibility 12.3.1.4 Determination of College Federal Pell Grant Budget 12.3.1.5 Amount of Federal Pell Grant 12.3.1.6 Verification Procedures 12.3.1.7 Student Aid Report (SAR) Processing 12.3.1.8 Disbursement Procedures 12.3.2 Federal Supplemental Educational Opportunity Grant (FSEOG) 12.3.2.1 Purpose of Program

FTCC Financial Student Aid Policy & Procedures Manual

Adapted from ? NASFAA 2004

Page 5

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