THE IMPORTANCE OF MORALE IN THE MODERN NEW ZEALAND …

[Pages:113]THE IMPORTANCE OF MORALE IN THE MODERN NEW ZEALAND ARMY

A thesis presented to the Faculty of the U.S. Army Command and General Staff College in partial fulfillment of the requirements for the degree

MASTER OF MILITARY ART AND SCIENCE General Studies

by EVAN GEORGE WILLIAMS, MAJ, NEW ZEALAND ARMY

Fort Leavenworth, Kansas 2002

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Title and Subtitle The Importance of Morale in the Modern New Zealand Army

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MASTER OF MILITARY ART AND SCIENCE THESIS APPROVAL PAGE

Name of Candidate: Major Evan George Williams Thesis Title: The Importance of Morale in the Modern New Zealand Army

Approved by: Ronald E. Cuny, Ed.D. LTC James R. Beck, M.B.A. MAJ Robert E. Roetzel, M.Div

, Thesis Committee Chairman , Member , Member

Accepted this 31st day of May 2002 by:

Philip J. Brookes, Ph.D.

, Director, Graduate Degree Programs

The opinions and conclusions expressed herein are those of the student author and do not necessarily represent the views of the U.S. Army Command and General Staff College or any other governmental agency. (References to this study should include the foregoing statement.)

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ABSTRACT THE IMPORTANCE OF MORALE IN THE MODERN NEW ZEALAND ARMY, by Major Evan George Williams, 104 Pages. The modern New Zealand (NZ) Army faces a number of challenges and changes that will place increased demands on limited army resources, one of which is soldiers. The scope of this thesis was on whether morale was critical to the modern NZ Army's operational effectiveness, and if so, why. The author established definitions for morale in the modern NZ Army and for operational effectiveness as well as looked at morale's components or elements, factors that influence morale, and possible products of morale. In the final analysis, the author then analyzed whether morale would indeed be critical to the operational effectiveness of the modern NZ Army from a collective viewpoint and against the modern NZ Army environment. The author concluded that morale was critical to the modern NZ Army, as it will play a key role in overcoming some of the changes and challenges that face the army. It also noted that morale was the foundation upon which the Army of the future may rely upon. The analysis mandates that an increased focus on the morale of soldiers will be required to ensure that the Army can meet these challenges or a reduction in the operational effectiveness of the modern NZ Army may result.

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ACKNOWLEDGMENTS

First and foremost I am deeply indebted to my committee; Dr Ron Cuny, LTC James Beck, and Maj Robert Roetzel whose considered advice and guidance helped me develop the basic idea into the product it is now, and whose mentorship and encouragement kept me focused and on the right track. They played an incredibly large part in the process, and I am eternally grateful for all their time, effort, and support.

Second, I would like to thank Maj John Rogers, New Zealand Army, whose assistance in getting New Zealand specific material ensured that the relevance of the research and analysis was maintained. In this vein, I am also indebted to the research staff of the Fort Leavenworth Combined Arms Library who always greeted my requests for information with infectious enthusiasm.

Third, I wish to thank my wife Bernice for her outstanding support and encouragement, advice, and suggestions; for proofreading endless drafts; and for pushing me when my motivation diminished. She inspired me to undertake this project and also was a principal driving force. She also had to endure long hours on her own while I was conducting research or writing the thesis and had to create the space in the family for me to work in. Without her love and support, this thesis would never have been written.

Finally, I dedicate this thesis to the soldiers of the modern NZ Army for it is they who are the basis of the topic, it is their morale that this study reflects, and it is they upon whom the operational effectiveness of the modern NZ Army rests. Onward.

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AUTHOR'S NOTE This thesis has purposely chosen the masculine form when using pronouns. This is in no way an attempt to discriminate and any offense that this act may cause is not intended. It was done for ease of flow and reading. The thesis was written about the entire New Zealand Army, including its female population who make a valuable contribution to the service. It is therefore hoped that readers will understand this and not take offense. This thesis was written in partial fulfillment of the requirements of the Master of Military Art and Science at the United States Army Command and General Staff College, Fort Leavenworth, Kansas. As such, it was written to meet the writing styles, formats, and spellings laid down by the Directorate of Graduate Degree Programs and reflects these American style requirements. This in no way detracted from the content of the thesis, but it needs to be pointed out to those in the New Zealand Army before reading this thesis.

EVAN G. WILLIAMS MAJOR NEW ZEALAND ARMY May 31st, 2002

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TABLE OF CONTENTS

Page

THESIS APPROVAL PAGE .......................................................................................

ii

ABSTRACT ............................................................................................................... iii

ACKNOWLEDGMENTS ............................................................................................ iv

AUTHOR'S NOTE.......................................................................................................

v

ABBREVIATIONS ..................................................................................................... vii

LIST OF ILLUSTRATIONS......................................................................................... viii

CHAPTER

1. INTRODUCTION ...........................................................................................

1

2. LITERATURE REVIEW ................................................................................. 13

3. RESEARCH METHODOLOGY ....................................................................... 49

4. ANALYSIS .................................................................................................... 56

5. CONCLUSIONS AND RECOMMENDATIONS .............................................. 90

REFERENCE LIST ..................................................................................................... 98

INITIAL DISTRIBUTION LIST .................................................................................. 102

CARL CERTIFICATION FORM.................................................................................. 103

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ABBREVIATIONS

ACMP

Army Continuous Modernization Program

AGL

Automatic Grenade Launcher

ANZAC

Australian, New Zealand Army Corps

AURS

Army Unit Readiness System

CDF

Chief of Defense Forces (New Zealand)

CGS

Chief of the General Staff (New Zealand Army)

DLOC

Direct Level of Capability

EC

Employment Context

FM

Field Manual

HR

Human Resources

IMV

Infantry Mobility Vehicles

LAV III

Light Armored Vehicle, Generation Three

LOV

Light Operational Vehicles

LWD

Land Warfare Doctrine, Australian Army Series

NZ

New Zealand

NZBATT 2 New Zealand Battalion, (2nd Rotation--East Timor)

NZDF

New Zealand Defense Force

ODF

Objective Deployable Force

OLOC

Operational Level of Capability

OPRES

Operational Preparedness Reporting System

PSO

Peace Support Operations

UN

United Nations

UNTAET United Nations Transitional Authority in East Timor

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