Importance of Management Information System in service ...

IOSR Journal of Business and Management (IOSR-JBM) e-ISSN: 2278-487X, p-ISSN: 2319-7668. Volume 20, Issue 9. Ver. I (September. 2018), PP 30-38

Importance of Management Information System in service Delivery and Paper Work in Nigeria University

Marire Mary Ijeoma Ph.D.

Department of Business Administration,Enugu State University of Sciences and Technology, Enugu Corresponding Author: Marire Mary Ijeoma Ph.D.

Abstract: The study was on management information system, the study aimed to examine how management of

information system has assisted in service delivery in Nigeria universities; examine how management

information system has assisted in reducing paper work in the universities. The study had a population's size of

1,928, out of which a sample size of 332 were utilized using Freund and William's formula. Instrument used for

data collection was primarily and secondary questionnaire. 275 staff returned the questionnaire and correctly filled. The survey method was adopted for the study. Three hypotheses were formulated and chi-square (x2) was used for the test with the aid Chi-square (2) statistical tool for hypotheses one and three and Z-test for

hypothesis two the aid of Special Package of Statistical Software (SPSS). The result was revealed that management information system has assisted in service delivery to a high extent hence, 2 (95,n =150) =

0.889,p ................
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