Influence of monitoring and evaluation on project performance ...

INFLUENCE OF MONITORING AND EVALUATION ON PROJECT PERFORMANCE: A CASE OF AFRICAN VIRTUAL UNIVERSITY, KENYA

BY BERNARD PHIRI

A Research Project Report Submitted in Partial Fulfilment of the Requirements for the Award of the Degree of Master of Arts in Project Planning and Management, University of Nairobi.

2015

DECLARATION

This research report is my original work and has not been presented for any award in any other University.

Sign: ____________________________________ Date: ________________________ Bernard Phiri Student Registration No: L50/84062/2012.

This research report is submitted for examination with my approval as the university supervisor. Sign: ____________________________________ Date: ________________________ John Mbugua PhD Lecturer, Department of Extra-Mural Studies School of Continuing and Distance Education University of Nairobi.

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DEDICATION

I dedicate this report to my mum Seraphine, whose words of encouragement and best wishes were a true source of inspiration.

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ACKNOWLEDGEMENT

I would like to express my sincere gratitude to my supervisor Dr John Mbugua for the support, motivation, and immense knowledge in research, which helped me in writing this research report. I could not have imagined having a better supervisor and mentor for my Master's degree research. I also thank the University of Nairobi for the opportunity to study the course of my choice, Project Planning and Management. My sincere thanks go to my lecturers in various course units during course work. Particularly, I thank Prof Harriet Kidombo for making the whole course sound so easy by her approach to the first course, Fundamentals of Management. I also thank all my classmates for the stimulating discussions, especially working-group members on various assignments. I thank respondents as well for taking time to participate in this research by volunteering information Last, but not least, I would like to thank my wife Lynn, my children Gweny, Bernard Jr, Jane, Samson and Grace who are an inspiration to me without which my research report would not have been possible.

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TABLE OF CONTENT

Page DECLARATION................................................................................................................................... ii DEDICATION...................................................................................................................................... iii ACKNOWLEDGEMENT................................................................................................................... iv TABLE OF CONTENT........................................................................................................................ v LIST OF TABLES .............................................................................................................................viii LIST OF FIGURES ............................................................................................................................. ix ABBREVIATIONS AND ACRONYMS ............................................................................................. x ABSTRACT .......................................................................................................................................... xi

CHAPTER ONE: INTRODUCTION ................................................................................................. 1 1.1 Background of the Study ...............................................................................................1 1.2 Statement of the Problem...............................................................................................3 1.3 Purpose of the Study ......................................................................................................4 1.4 Objectives of the Study..................................................................................................4 1.5 Research Questions........................................................................................................4 1.6 Significance of the Study...............................................................................................5 1.7 Delimitation of the Study...............................................................................................5 1.8 Limitations of the Study.................................................................................................5 1.9 Assumptions of the Study ..............................................................................................6 1.10 Definitions of Significant Terms used in this study.......................................................6 1.11 Organization of the Study ..............................................................................................7

CHAPTER TWO: LITERATURE REVIEW .................................................................................... 9 2.1 Introduction....................................................................................................................9 2.2 Evolution of Monitoring and Evaluation .......................................................................9 2.3 Types of Monitoring and Evaluation ...........................................................................10 2.4 Monitoring and Evaluation Activities..........................................................................11 2.4.1 Monitoring and Evaluation Planning and Project Performance ..................................13 2.4.2 Monitoring and Evaluation Training and Project Performance...................................14 2.4.3 Baseline Surveys and Project Performance .................................................................16 2.4.4 Information Systems and Project Performance............................................................18

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