JOB DESCRIPTION: TRANSITION COACH
JOB DESCRIPTION: TRANSITIONS COACH
The Transitions Coach functions as a facilitator of care continuity across care settings, coaching the patient and caregiver to play an active and informed role in care plan execution. The Transitions Coach first interacts with patients in the hospital to ensure a smooth transition home. The Coach’s role is not to be a service broker or care manager, but rather, to provide practice and support for the patient in identifying concerns and problems and building relationships with practitioners. The Coach focuses on skill transfer beginning during the home visit and continuing throughout the 30 day relationship. In this role as patient empowerment facilitator, the Transitions Coach provides practice and guidance to the patient/caregiver for effective care transitions, improved self management skills and enhanced patient-practitioner communication.
The Transitions Coach collaborates with patients/caregivers in four conceptual areas, or “pillars”.
• Medication self management: Patient is knowledgeable about medications and has a medication management system.
• Use of a patient – centered record: Patient understands and utilizes the Personal Health Record (PHR) to facilitate communication and ensure continuity of care across providers and settings. The PHR is managed by the patient/caregiver.
• Primary Care and Specialist Follow Up: Patient schedules and completes follow-up visit with the primary care physician and/ or specialist physician and is prepared to be an active participant in these interactions.
• Knowledge of Red Flags: Patient is knowledgeable about indicators that suggest his or her condition is worsening and how to respond.
Qualifications:
The Transitions Coach Role has been performed by a wide variety of experienced professionals:
RNs, SWs, EMTs, and OTs
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