Annual Report 2020
嚜澤nnual Report 2020
OVERVIEW & FINANCIAL HIGHLIGHTS
CEO LETTER
CORPORATE GOVERNANCE
2020 HIGHLIGHTS
Inspired to Deliver
At Dow, we are driven by our purpose: to deliver a sustainable future for the world through our materials science expertise and
collaboration with our partners. That*s why we seek to be the most innovative, customer-centric, inclusive and sustainable
materials science company in the world.
Together our ambition and purpose propel us forward, inspiring us to seek new and better solutions to transform our world. To
be easy, enjoyable and effective in our interactions with our customers. To build a culture in which we value our differences. To
embed innovation and sustainability in the way we work. Why? Because we believe that when combined with our science and
expertise, the competitive advantage created can be enormous and benefit our customers, our company and our investors, and
society as a whole.
AMBITION
PURPOSE
To be the most innovative,
customer-centric,
inclusive and sustainable
materials science
company in the world
To deliver a sustainable
future for the world through
our materials science
expertise and collaboration
with our partners
OUR GOAL
Value growth and best-in-class performance
OUR VALUES
Integrity
2
2020 Dow Annual Report
Respect for People
Protecting Our Planet
Financial Highlights
2020
2019
$38,542
$42,951
N/A
$42,998
Income (Loss) from Continuing Operations, Net of Tax
$1,294
($1,717)
Operating EBIT1
$2,715
N/A
N/A
$4,352
$1.64
($2.42)
In millions, except per share amounts
Net Sales
Pro Forma Net Sales
1
Pro Forma Operating EBIT
Earnings (Loss) per Common Share from Continuing Operations 每 Diluted
1
Operating EPS
$1.66
N/A
N/A
$3.53
Cash Provided by Operating Activities 每 Continuing Operations
$6,252
$5,713
Free Cash Flow1
$5,000
$3,752
Pro Forma Operating EPS 每 Diluted1
Net Sales, Pro Forma Net Sales2
(dollars in millions)
$38,542
2020
$42,998
2019
2018
$49,852
Operating EBIT, Pro Forma
Operating EBIT 1,2 (dollars in millions)
$2,715
2020
112%
2020
$4,352
2019
Cash Flow Conversion 1,2
2018
78%
2019
$6,236
41%
2018
2020 Shareholder Remuneration
2020 Sales by Operating Segment
2020 Sales by Geography
(dollars in millions)
(dollars in millions)
(dollars in millions)
Dividends
$2,071
$18,301
$2,196
Share
Buyback3
Packaging
& Specialty
Plastics
$7,951
$8,165
$12,969
Performance
Materials &
Coatings
Asia Pacific
Europe, Middle
East, Africa
and India
$38,542
$38,542
$12,021
$125
Corporate: $269
Industrial
Intermediates &
Infrastructure
$13,582
U.S. & Canada
$3,826
Latin America
1
Non-GAAP measure. For definitions and reconciliation to the most directly comparable U.S. GAAP measure, see supplemental information in the appendix and located at investors. under
Financial Reporting. See the appendix for a full list of financial definitions.
2
Results for 2020 are presented on an as-reported basis. Results for 2019 and 2018 are presented on a pro forma basis.
3
In April 2020, Dow announced proactive actions to electively focus on cash and maintain financial strength during the COVID-19 pandemic, including temporarily suspending share repurchases.
In the first quarter of 2020, Dow repurchased $125 million of its common stock.
Certain statements in this report are ※forward-looking statements§ within the meaning of the federal securities laws, including Section 27A of the Securities Act of 1933, as amended, and Section
21E of the Securities Exchange Act of 1934, as amended. Such statements often address expected future business and financial performance, financial condition, and other matters, and often
contain words or phrases such as ※anticipate,§ ※believe,§ ※estimate,§ ※expect,§ ※intend,§ ※may,§ ※opportunity,§ ※outlook,§ ※plan,§ ※project,§ ※seek,§ ※should,§ ※strategy,§ "target," ※will,§ ※will be,§ ※will
continue,§ ※will likely result,§ ※would§ and similar expressions, and variations or negatives of these words or phrases. Forward-looking statements are based on current assumptions and expectations
of future events that are subject to risks, uncertainties and other factors that are beyond Dow*s control, which may cause actual results to differ materially from those projected, anticipated or
implied in the forward-looking statements and speak only as of the date the statements were made. Dow Inc. and TDCC assume no obligation to update or revise publicly any forward-looking
statements whether because of new information, future events, or otherwise, except as required by securities and other applicable laws. References to ※Dow§ or the ※Company§ mean Dow Inc. and
its consolidated subsidiaries, unless otherwise expressly noted.
2020 Dow Annual Report
3
OVERVIEW & FINANCIAL HIGHLIGHTS
CEO LETTER
CORPORATE GOVERNANCE
2020 HIGHLIGHTS
Dear Fellow Dow Shareholders,
In 2020, Team Dow overcame significant macroeconomic and
external challenges. In the face of the COVID-19 pandemic
and natural disasters, we remained focused on delivering
for our stakeholders. We kept our businesses running safely
and shipping essential products, while stepping up to help
our communities fight the pandemic. We found new ways to
innovate with and serve our customers in a virtual world. And
we did all of this while improving our financial position, creating
value for our owners, accelerating our sustainability goals and
taking concrete steps to help address inequality.
Nimble Response to Market Conditions
In the first half of 2020, as the pandemic drove a global
economic downturn and amidst stay-at-home orders that
created sharp demand declines, we remained focused
on controlling what we could control. Early in this period,
we mobilized our crisis management teams implementing
measures to keep our people safe and maintain essential
operations. We quickly adjusted our operating rates, focusing
on cash and liquidity, reducing expenses and further enhancing
our liability profile. At the same time, we capitalized on strong
demand in packaging, health and hygiene, home care and
pharma end markets as consumer purchasing behaviors
adjusted in response to the pandemic. To maintain our financial
strength, we temporarily suspended our share buyback
program and executed a restructuring program to deliver
$300 million in annualized EBITDA benefits.
A challenging first half of the year was followed by a positive,
yet uneven, recovery. As economies reopened and consumer
durable end markets improved, we ramped up production
to capture this demand. We also continued to benefit from
resilient demand for packaging applications. By year-end,
we delivered overall volumes above pre-COVID levels, with
packaging volumes exceeding the prior year.
Reinforced Financial & Competitive
Position
For 2020, net income was $1.3 billion and GAAP earnings per
share were $1.64.
4
Our consistent focus on cash generation was supported by:
? CapEx reduced to $1.25 billion, down more than $700 million
versus the prior year;
? more than $600 million in cash liberated through lower
working capital; and
? unique-to-Dow cash tailwinds of more than $1.5 billion,
including the sale of select North American rail and marine
assets.
These solid financial results enabled us to support our industryleading dividend and return $2.2 billion to shareholders. In
addition, we strengthened our liquidity and decreased net debt1
by more than $2.6 billion, ending the year with $14.6 billion
in cash and available committed liquidity. As a result of our
actions, we decreased our interest expense by more than
$100 million year-over-year and extended our debt maturity
profile. Furthermore, Sadara*s agreement in principle with
its lenders to reprofile its debt is expected to eliminate our
cash support to the joint venture for its annual debt service
obligations. Altogether, our actions were critical to navigating
the challenging environment and positioning us for the
economic recovery.
Looking ahead, we expect to see increasing margins as
differentiated parts of our portfolio see improving demand and
our structural cost actions take hold.
#DowStrong in 2020
Early in the pandemic, Team Dow implemented health,
safety and security protocols that became the blueprint for
other manufacturers. We committed more than $4 million to
COVID-19 relief efforts to build community resilience in the face
of the pandemic and floods that impacted our hometown in
Michigan. We also leveraged our materials science capabilities
and modified our manufacturing processes to meet increased
demand for raw materials used to produce disinfectants,
personal protective equipment and pharmaceutical ingredients.
※
※
Our disciplined approach to cost management, including
reducing our operating expenses by $500 million, supported
operating EBIT of $2.7 billion and operating EBIT margin of
7%. Cash flow from operations improved 9% year-over-year to
$6.3 billion, and cash flow conversion was 112%, a more than
30% improvement over the prior year.
We quickly adjusted our operating rates, focusing on cash and liquidity,
reducing expenses and further enhancing our liability profile.
Returned $2.2B to
shareholders with
industry-leading dividend
and share repurchases
2020 Dow Annual Report
>2% year-over-year
demand growth in
packaging applications
1
>$1.5B of strategic,
non-operational cash
levers delivered in 2020
Net debt is a non-GAAP measure. For definitions and reconciliation to the most directly comparable
U.S. GAAP measure, see supplemental information in the appendix.
Early in the pandemic, Team Dow
implemented health, safety and
security protocols that became the
blueprint for other manufacturers.
Advancing Our Ambition
We achieved all this while also making significant progress
toward our ambition 每 to be the most innovative, customercentric, inclusive and sustainable materials science
company in the world.
? We accelerated our sustainability commitments by
launching aggressive new targets that will help us lead
our industry toward carbon neutrality, in line with the Paris
Agreement, and attain a world without plastic waste.
? We reinforced our commitment to inclusion and diversity
by developing Dow ACTs 每 a bold framework designed
to address systemic racism and inequality within our
company and communities 每 and pledged $5 million to help
accelerate change. Additionally, we committed $5 million to
Historically Black Colleges and Universities (HBCUs) to help
enhance the Black STEM talent pipeline, and are investing
in programs such as the Future of STEM Scholars initiative
to underwrite the education of students pursuing STEM
degrees at HBCUs.
Uniquely Positioned to Drive
Outperformance
Looking to 2021 and beyond, I remain confident about our
path forward. While the macroeconomic environment remains
uncertain, our priorities remain unchanged. We will:
? Focus on profitable growth, positioning the company for
upside as the economy rebounds.
? Be disciplined with our capital allocation, enabling
reinvestments in the business and upholding our industryleading dividend.
? Maintain a low-cost operating model through disciplined
cost management.
? Apply our best owner mindset to ensure we deliver bestin-class performance.
This is underpinned by our unique strengths 每 a consumerfocused portfolio with broad geographic and market reach,
industry-leading feedstock flexibility and a leading ESG profile.
Thank you for continuing to place your trust in us. We look
forward to continuing to create value for our shareholders and
broader stakeholders.
Best Regards,
Jim Fitterling
Chairman and
Chief Executive Officer
Dow Inc.
? We introduced GPS shipment tracking so our customers
can better monitor deliveries 每 something that has
contributed to high customer experience index scores.
? We launched our MobilityScience? platform designed to
enhance the customer experience by tailoring technologies,
products and services from across Dow businesses to the
transportation industry.
? We were recognized with five R&D 100 Awards, marking
the ninth consecutive year our technologies appeared on
the list.
? We enhanced the diverse perspectives and deep expertise
of our Board by electing two new directors: Jill S. Wyant
and Gaurdie Banister Jr.
? We also reinforced environmental, social and governance
(ESG) accountability and transparency across the company
by adding ESG metrics to our Executive Compensation and
employee Performance Award programs.
DISCIPLINED
FINANCIAL
APPROACH
$5B
$500MM
free cash flow generation
Announced new
sustainability targets to
advance carbon neutrality
and a circular economy
reduction in operating expenses
=
Developed Dow ACTs, a
framework designed to
address systemic racism
>$2.6B
year-over-year net debt reduction
Launched the MobilityScience?
platform to seamlessly
connect customers with our
transportation technologies
2020 Dow Annual Report
5
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