Outsourcing Information Technology Concepts and Case Study
[Pages:32]Outsourcing Information Technology
Concepts and Case Study
ICMA 2011 97th Annual Conference
Carrollton, TX
Leonard Martin, City Manager Carrollton, TX
Adam Rujan , Partner Plante & Moran
Trend Data Carrollton Experience How To's Q&A
Trend Data
Terminology
Privatization:
The organization delegates the production of goods/services to a private party.
Managed Competition:
Managed competition uses the market to drive improvements in service delivery and price by allowing both public and private entities to compete.
Industry Trends
Source: Computer Economics, Inc. October 2010
Cost Savings
Likelihood of Realizing Cost Savings
Higher
Help Desk Desktop Support Database
Administration
Disaster Recovery
Medium
Network
Operations
Data Center
Operations
SaaS/Hosted
Applications
Lower
Web/E-Commerce Applications
Development
Application
Maintenance
IT Security
Service Improvements
Likelihood of Experiencing Service Improvements
Higher
IT Security Disaster Recovery Network
Operations
Data Center
Operations
Medium
Help Desk Web/E-Commerce SaaS/Hosted
Applications
Database
Administration
Lower
Desktop Support Applications
Development
Application
Maintenance
IT Outsourcing Options
Multiple Providers/ Open Market
Selective Sourcing
Prime Contractor
Number of Providers
Single Provider/ Captive Market
Brand Service Company
Internal Delivery
Joint Ventures
Shared Services
Build Operate Transfer
Best-of-Breed Consortium
Full Outsourcing
In-House
Build vs. Buy
Outsourcing
................
................
In order to avoid copyright disputes, this page is only a partial summary.
To fulfill the demand for quickly locating and searching documents.
It is intelligent file search solution for home and business.
Related download
- outsourcing information technology concepts and case study
- information technology for the twenty first century a bold investment
- semester i 101 fundamentals of information technology no of credits 5
- basic concepts of information technology it kmutt
- information technology a study of its concept and importance in
- information technology concepts
- information technology concepts open regional 2018 page 1 of 9
- health it advancing america s health care
- introduction to information security cisa
- iv 1 information and communication technology himgiri zee university
Related searches
- information technology duties and responsibilities
- information technology roles and descriptions
- information technology roles and responsibilities
- information technology title and roles
- information technology issues and challenges
- computer and information technology pdf
- health information technology benefits and problems
- health information technology and healthcare
- information technology and covid 19
- basic concepts and types of information systems
- information technology study guide pdf
- information technology careers and salaries