POSITION: IT Manager I – Information Services/ Business ...

OFFICE OF HUMAN RESOURCES 803-981-7259 803-327-8037

803-981-7711 FAX

POSITION: IT Manager I ? Information Services/ Business Services Division

STARTING SALARY: $49,594 ($49,594.00- $70,674.00) Actual starting salary will be commensurate with experience. (Class AM55/Slot0001/Band 07). Position #112647

MINIMUM TRAINING AND EXPERIENCE: Bachelor's degree in communications, business administration, computer science (information technology), mathematics, statistics, management information science or a related field and two (2) years of experience in telecommunications, data processing and/or information technology. Relevant experience may be substituted for bachelor's degree on a year-for-year basis.

KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of VMWare, data center storage, data center principles, IT security and Windows server operating system. Understanding of Office 365 configuration. Knowledge of WAN / LAN architecture, design, and troubleshooting. Ability to lift 50 lbs. Ability to crawl under desks. Ability to travel to our satellite centers to provide support. Ability to work a flexible schedule. Ability to travel the tri-county service area.

SPECIFIC DUTIES

1. Provides primary support for network core, edge, VPN, routers, firewalls, and networking to remote locations. Troubleshoots complex network problems, monitors utilization, and recommends improvements to IT services.

2. Manages infrastructure, networking, classroom technology and desk side support. Provides primary support for network core, edge, VPN, routers, firewalls, and networking to remote locations. Troubleshoots complex network problems, monitors utilization, and recommends improvements to IT services.

3. Provides back-up support for 80 server VMWare environment, including storage, enterprise back-up (Commvault), hardware, VMWare, Microsoft Windows server, ADFS authentication, Office 365.

4. Collaborates with vendors and consultants to resolve issues and identify and integrate solutions to meet the IT needs of the college. Utilizes software tools such as SolarWinds to troubleshoot on premise issues as well as connectivity / integration issues with cloud based services.

5. Participate in the college's IT Security Plan to continuously improve the IT security posture of the college, including the review of security logs, system configurations, responding to malicious email, and protecting confidential data.

6. Other duties as assigned.

To apply, please complete an on-line employment application at yorktech.edu/hr or come to the Human Resources Department, 452 South Anderson Road, Rock Hill, SC, 29730, to complete an on-line employment application. Applications accepted until August 18, 2019.

YORK TECHNICAL COLLEGE IS AN EQUAL OPPORTUNITY AFFIRMATIVE ACTION EMPLOYER PURSUANT TO SECTION 41-1-110 OF THE CODE OF LAWS OF SC, AS AMENDED, THE LANGUAGE USED IN THIS DOCUMENT DOES NOT CREATE AN EMPLOYMENT CONTRACT BETWEEN THE

EMPLOYEE AND THE EMPLOYER.

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