INMAR INTELLIGENCE SUPPLYTECH/RETURNS SURVEY …

[Pages:21]INMAR INTELLIGENCE SUPPLYTECH/RETURNS SURVEY OVERVIEW

Inmar Intelligence SupplyTech/Returns Survey - 1,000 US Adults - March 26, 2021

Inmar confidential ? do not copy, distribute or use without Inmar written permission, 2021

2

HAVE YOU SHOPPED ONLINE FOR APPAREL OR HOME GOODS IN THE PAST 12 MONTHS

100%

0%

Yes

No

Inmar confidential ? do not copy, distribute or use without Inmar written permission, 2021

3

IF HEALTH AND SAFETY WERE NOT A CONCERN WOULD YOU PREFER TO SHOP ONLINE OR IN A PHYSICAL STORE FOR APPAREL AND HOME GOODS?

I'D PREFER TO SHOP IN A PHYSICAL STORE FOR APPAREL AND HOME GOODS

50.1%

I'D PREFER TO SHOP ONLINE FOR APPAREL AND HOME GOODS

49.9%

Inmar confidential ? do not copy, distribute or use without Inmar written permission, 2021

4

IN THE PAST 12 MONTHS HAVE YOU PURHCASED ITEMS ONLINE THAT YOU THEN PICKED UP AT A STORE OR CURBSIDE DELIVERY AT A STORE?

74.8%

Yes

Inmar confidential ? do not copy, distribute or use without Inmar written permission, 2021

25.2%

No

5

IN THE PAST 12 MONTHS HAVE YOU EITHER PICKED UP AN ORDER OR DROPPED OFF A RETURN AT A LOCKER LOCATION OR MAIL CENTER LIKE UPS, FEDEX OR A 3RD PARTY PACK AND SHIP LOCATION

63.2%

36.8%

Yes

No

Inmar confidential ? do not copy, distribute or use without Inmar written permission, 2021

6

WOULD YOU BE WILLING TO PICK UP YOUR ECOMMERCE PACKAGE AT A CONVENIENT LOCATION LIKE A LOCAL GROCERY STORE OR PHARMACY IF IT SAVED YOU THE COST OF SHIPPING

85.3%

14.7%

Yes

No

Inmar confidential ? do not copy, distribute or use without Inmar written permission, 2021

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HAVE YOU EVER EXPERIENCED THEFT OF A PACKAGE FROM YOUR PORCH?

60.8%

39.2%

Yes

No

Inmar confidential ? do not copy, distribute or use without Inmar written permission, 2021

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