Consciously Creating a Culture of Innovation - Innosight

Consciously Creating a Culture of Innovation

@ScottDAnthony

6 June 2018

? Copyright 2018 Innosight Consulting LLC and/or its affiliates 0



? Copyright 2018 Innosight Consulting LLC and/or its affiliates 2

INNOVATION 4.3%

TSR PREMIUM

AGILE 84%

PRODUCTIVITY GAIN

C OMPANY S TRATEGY

S@ouSrccoestt:DBAlonotmhboenrgy/BCG; Google, Adobe, Bain & Company

CREATIVITY 3.5X

MORE LIKELY TO GROW FASTER THAN PEERS

RISK TOLERANT 19%

BOOST ABOVE REVENUE

TARGETS

? Copyright 2018 Innosight Consulting LLC and/or its affiliates 3

CONSCIOUSLY CREATING A CULTURE OF INNOVATION

Create an evocative story

and detail granular behaviors that define the desired future state

1

Define

Desired Culture

2

DIAGNOSE

Blockers

Zero in on the systems,

behaviors, and norms standing in the way of success

Use data to iterate

towards the desired future state of culture

6

Track & Measure

Progress

Culture of Innovation

3

Implement

BEANs

Drive habit change

with behavior enablers, artifacts, and nudges (BEANs)

Reinforce in formal systems

(e.g. KPIs, budgets) and key processes (e.g. recruiting, training)

5

Hardwire

Supporting Systems

@ScottDAnthony

4

Role Model

Desired Behaviors

Have leaders show the way

during project review meeting and other highly visible moments

? Copyright 2018 Innosight Consulting LLC and/or its affiliates 4

@ScottDAnthony

1

Define

Desired Culture

2

DIAGNOSE

Blockers

6

Track & Measure

Progress

Culture of Innovation

3

Implement

BEANs

5

Hardwire

Supporting Systems

4

Role Model

Desired Behaviors

? Copyright 2018 Innosight Consulting LLC and/or its affiliates 5

A good BEAN should be:

? Simple ... easy to adopt, fun, engaging and social

? Consistent ... linked to objectives, processes, systems, and values

? Multimodal ... checklists, visual reminders, legends

? Supported ... coaching / training

? Built to scale ... able to generate data

@ScottDAnthony

GROWTH STRATEGY

Growth ambition (revenues, profits) Growth goals and boundaries Identified strategic opportunity areas Innovation common language

ENABLING STRUCTURES

Innovation team / incubator Corporate VC / open innovation program M&A / EBD function Innovation training & development

SYSTEMS & PROCESSES

Ring-fenced budgets for innovation Innovation governance Portfolio tracking and management Risk tolerant incentives and rewards

CULTURE OF INNOVATION

Day-to-day ways of working Supportive environment Leader role-modeling Talent attraction & development

? Copyright 2018 Innosight Consulting LLC and/or its affiliates 7

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