A Windows 10 printer driver does not install when I ...

A Windows 10 printer driver does not install when I connect my printer to a computer using Windows 10. What should I do?

1. Turn on your printer and make sure it is connected to your computer using Windows 10. 2. Turn on your Windows 10 computer. 3. Right-click or tap and hold the Start Button 4. Click or tap the then select Control Panel.

5. Click or tap View Devices and Printers then click or tap Add a Printer.

6. If your printer does not appear in the Add a Printer window, click or tap The printer that I want isn't listed

7. Click or tap Add a local printer or network with manual settings

8. Follow the on-screen instructions to complete the installation.

Note: For more information about installing Inbox drivers in Windows 10 see Windows 10: How to install an inbox driver

Windows 10 automatically installed a compatible (in-box) driver for my printer. How do I update the printer driver?

You can install a driver if one is available from the Drivers & Downloads page for your product.

For more information see How to download drivers and software from the Epson website

I connected the printer to my computer or tablet using Windows 10. The printer driver settings are very limited. What should I do?

Windows 10 installed a compatible (in-box) driver for your product, thus maybe because an offical Epson driver is not available for Windows 10.

Check Epson and Windows 10 to see if a new driver is available for your product.

Epson Scan does not launch since I upgraded to Windows 10. From Windows 7 or 8/8.1 What should I do?

You need to uninstall Epson Scan then re-install the software again. For detail on how to download and install software refer to How to download drivers and software from the Epson website Once re-installed:

If your product is connected to your computer or tablet with a USB connection. Try scanning again. If you are still unable to scan, refer to Troubleshooting printing, scanning and wireless network connection problems

If your product is connected to your computer or tablet with a wired or wireless network connection, follow the instructions in the Configure Epson Scan for a Network Connection section.

Configure Epson Scan for a Network Connection

1. Click or tap the Start Button 2. Click or tap All Apps then click or tap Epson then click or tap EPSON Scan Settings.

3. 4. Click or tap Network, then click or tap add.

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