Nvoice for Microsoft Teams Service Description

Nvoice for Microsoft Teams

Technical Documentation

Nvoice for Microsoft Teams

Technical Documentation

Version 1.1

NFON AG

Machtlfinger Str. 7

81379 M¨¹nchen

Tel.: + 49 89 45 3000



? 2019 NFON AG - All rights reserved

Subject to change without notice

Version 1.1 / 12/2019 (EN)

? 2019 NFON AG - All rights reserved. The right of amendment is reserved. Version 1.1 / 12/2019 (EN)

NFON AG ¡¤ Machtlfinger Str. 7 ¡¤ 81379 M¨¹nchen ¡¤ Tel.: + 49 89 45 3000 ¡¤

2

Nvoice for Microsoft Teams

Technical Documentation

1

Table of contents

1

TABLE OF CONTENTS

3

2

INTRODUCTION

4

3

INFORMATION REQUIRED BEFORE YOU GET STARTED

4

4

USING POWERSHELL TO CONFIGURE THE MICROSOFT PHONE SYSTEM

4

5

6

7

8

4.1

Powershell Prerequisites

4

4.2

Log Into Microsoft Powershell

5

4.3

Pre-Check Before Configuring the SBC FQDN

6

ADDING THE SBC FQDN INTO MICROSOFT 365

7

5.1

General Information

7

5.2

Add the SBC FQDN as a new domain on Microsoft 365 and obtain the verification code

7

5.3

Verify the new Domain for the SBC

9

5.4

Activate the new Domain

CONFIGURING THE VOICE ROUTING COMPONENTS IN MICROSOFT 365

11

14

6.1

PSTN Usage Identity

14

6.2

Voice Route

14

6.3

Voice Routing Policy

14

6.4

Tenant Dial Plan

15

CONFIGURING USERS IN MICROSOFT 365

16

7.1

Assign Licenses

16

7.2

Check that the User is hosted on Skype For Business Online

16

7.3

Assigning PSTN Phone Number

16

7.4

Assigning Voice Routing Policy

17

7.5

User Configuration Check

17

CONFIGURING NFON PHONE EXTENSION

18

8.1

Adding MS Teams to NFON Extension

18

8.2

Removing MS Teams from NFON Extension

18

.

? 2019 NFON AG - All rights reserved. The right of amendment is reserved. Version 1.1 / 12/2019 (EN)

NFON AG ¡¤ Machtlfinger Str. 7 ¡¤ 81379 M¨¹nchen ¡¤ Tel.: + 49 89 45 3000 ¡¤

3

Nvoice for Microsoft Teams

Technical Documentation

2

Introduction

"Nvoice for Microsoft Teams" is a bolt-on that supplements the "Telephone System" service with a Voice over IP

(VoIP) interface into Microsoft Phone System. Nvoice for Microsoft Teams uses Microsoft¡¯s Direct Routing solution

to enable PSTN services from within Microsoft Teams

This document provides the technical implementation of ¡°Nvoice for Microsoft Teams¡±

3

Information required before you get started

You will require the following information:

Information

Shown in documentation as

NFON PBX K account

Kxxxx

PSTN Gateway SBC FQDN

Kxxxx-nn.customers.teams-pbx.cloud

This will be provided by NFON

Customer Default Domain for the

Domain

Office 365 Tenant

MS 365 - Domain validation TXT

MS=ms12345678

Record

Example

KABCD

KABCD-01.customers.teamspbx.cloud



NFON Support need this Information! (Details Page 8)

?

?

?

4

Subject: Kxxxx - MS Teams Direct Routing Activation;

Teams SBC FQDN: Kxxx-01.customers.teams-pbx.cloud;

TXT Verification: MS=ms44027887

Using Powershell to Configure The Microsoft Phone System

4.1

Powershell Prerequisites

Before downloading and installing the Skype for Business Online PowerShell Module, you need to ensure that

Microsoft Visual C++

2017 is installed - minimum version 14.10.25008. You can install from

here: - navigate to Other Tools and Frameworks, Microsoft

select Visual C++ Redistributable for Visual Studio 2019 then choose the relevant version.

?

?

Download and install the Skype for Business Online PowerShell Module here:



Installation instructions are available in this Microsoft knowledge base article: Download and install the

Skype for Business Online Module module.

? 2019 NFON AG - All rights reserved. The right of amendment is reserved. Version 1.1 / 12/2019 (EN)

NFON AG ¡¤ Machtlfinger Str. 7 ¡¤ 81379 M¨¹nchen ¡¤ Tel.: + 49 89 45 3000 ¡¤

4

Nvoice for Microsoft Teams

Technical Documentation

4.2

Log Into Microsoft Powershell

Don't forget to run PowerShell as an administrator

Import the module Skype for Business Online Connector in your PowerShell environment:

Import Modules "C:"Program Files" Common Files-Skype for Business Online-Modules-SkypeOnlineConnectorSkypeOnlineConnector.psd1"

To configure Microsoft Teams Direct Routing an online session must be created:

Import Modules SkypeOnlineConnector-sfbSession = New-CsOnlineSession

? 2019 NFON AG - All rights reserved. The right of amendment is reserved. Version 1.1 / 12/2019 (EN)

NFON AG ¡¤ Machtlfinger Str. 7 ¡¤ 81379 M¨¹nchen ¡¤ Tel.: + 49 89 45 3000 ¡¤

5

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