Nvoice for Microsoft Teams Service Description
Nvoice for Microsoft Teams
Technical Documentation
Nvoice for Microsoft Teams
Technical Documentation
Version 1.1
NFON AG
Machtlfinger Str. 7
81379 M¨¹nchen
Tel.: + 49 89 45 3000
? 2019 NFON AG - All rights reserved
Subject to change without notice
Version 1.1 / 12/2019 (EN)
? 2019 NFON AG - All rights reserved. The right of amendment is reserved. Version 1.1 / 12/2019 (EN)
NFON AG ¡¤ Machtlfinger Str. 7 ¡¤ 81379 M¨¹nchen ¡¤ Tel.: + 49 89 45 3000 ¡¤
2
Nvoice for Microsoft Teams
Technical Documentation
1
Table of contents
1
TABLE OF CONTENTS
3
2
INTRODUCTION
4
3
INFORMATION REQUIRED BEFORE YOU GET STARTED
4
4
USING POWERSHELL TO CONFIGURE THE MICROSOFT PHONE SYSTEM
4
5
6
7
8
4.1
Powershell Prerequisites
4
4.2
Log Into Microsoft Powershell
5
4.3
Pre-Check Before Configuring the SBC FQDN
6
ADDING THE SBC FQDN INTO MICROSOFT 365
7
5.1
General Information
7
5.2
Add the SBC FQDN as a new domain on Microsoft 365 and obtain the verification code
7
5.3
Verify the new Domain for the SBC
9
5.4
Activate the new Domain
CONFIGURING THE VOICE ROUTING COMPONENTS IN MICROSOFT 365
11
14
6.1
PSTN Usage Identity
14
6.2
Voice Route
14
6.3
Voice Routing Policy
14
6.4
Tenant Dial Plan
15
CONFIGURING USERS IN MICROSOFT 365
16
7.1
Assign Licenses
16
7.2
Check that the User is hosted on Skype For Business Online
16
7.3
Assigning PSTN Phone Number
16
7.4
Assigning Voice Routing Policy
17
7.5
User Configuration Check
17
CONFIGURING NFON PHONE EXTENSION
18
8.1
Adding MS Teams to NFON Extension
18
8.2
Removing MS Teams from NFON Extension
18
.
? 2019 NFON AG - All rights reserved. The right of amendment is reserved. Version 1.1 / 12/2019 (EN)
NFON AG ¡¤ Machtlfinger Str. 7 ¡¤ 81379 M¨¹nchen ¡¤ Tel.: + 49 89 45 3000 ¡¤
3
Nvoice for Microsoft Teams
Technical Documentation
2
Introduction
"Nvoice for Microsoft Teams" is a bolt-on that supplements the "Telephone System" service with a Voice over IP
(VoIP) interface into Microsoft Phone System. Nvoice for Microsoft Teams uses Microsoft¡¯s Direct Routing solution
to enable PSTN services from within Microsoft Teams
This document provides the technical implementation of ¡°Nvoice for Microsoft Teams¡±
3
Information required before you get started
You will require the following information:
Information
Shown in documentation as
NFON PBX K account
Kxxxx
PSTN Gateway SBC FQDN
Kxxxx-nn.customers.teams-pbx.cloud
This will be provided by NFON
Customer Default Domain for the
Domain
Office 365 Tenant
MS 365 - Domain validation TXT
MS=ms12345678
Record
Example
KABCD
KABCD-01.customers.teamspbx.cloud
NFON Support need this Information! (Details Page 8)
?
?
?
4
Subject: Kxxxx - MS Teams Direct Routing Activation;
Teams SBC FQDN: Kxxx-01.customers.teams-pbx.cloud;
TXT Verification: MS=ms44027887
Using Powershell to Configure The Microsoft Phone System
4.1
Powershell Prerequisites
Before downloading and installing the Skype for Business Online PowerShell Module, you need to ensure that
Microsoft Visual C++
2017 is installed - minimum version 14.10.25008. You can install from
here: - navigate to Other Tools and Frameworks, Microsoft
select Visual C++ Redistributable for Visual Studio 2019 then choose the relevant version.
?
?
Download and install the Skype for Business Online PowerShell Module here:
Installation instructions are available in this Microsoft knowledge base article: Download and install the
Skype for Business Online Module module.
? 2019 NFON AG - All rights reserved. The right of amendment is reserved. Version 1.1 / 12/2019 (EN)
NFON AG ¡¤ Machtlfinger Str. 7 ¡¤ 81379 M¨¹nchen ¡¤ Tel.: + 49 89 45 3000 ¡¤
4
Nvoice for Microsoft Teams
Technical Documentation
4.2
Log Into Microsoft Powershell
Don't forget to run PowerShell as an administrator
Import the module Skype for Business Online Connector in your PowerShell environment:
Import Modules "C:"Program Files" Common Files-Skype for Business Online-Modules-SkypeOnlineConnectorSkypeOnlineConnector.psd1"
To configure Microsoft Teams Direct Routing an online session must be created:
Import Modules SkypeOnlineConnector-sfbSession = New-CsOnlineSession
? 2019 NFON AG - All rights reserved. The right of amendment is reserved. Version 1.1 / 12/2019 (EN)
NFON AG ¡¤ Machtlfinger Str. 7 ¡¤ 81379 M¨¹nchen ¡¤ Tel.: + 49 89 45 3000 ¡¤
5
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