Mastercard Rules
Mastercard Rules
7 June 2022
BM
Contents
Contents
Summary of Changes, 7 June 2022............................................................................ 22
Mastercard Standards...................................................................................................... 25
Applicability of Rules in this Manual...........................................................................26
Chapter 1: The License and Participation................................................................ 29
1.1 Eligibility to be a Customer...........................................................................................................31 1.1.1 Principal or Affiliate...............................................................................................................31 1.1.2 Association.............................................................................................................................. 31 1.1.3 Digital Activity Customer..................................................................................................... 32 1.1.4 Payment Transfer Activity Customer................................................................................. 32
1.2 Mastercard Anti-Money Laundering and Sanctions Requirements....................................... 33 1.2.1 Anti-Money Laundering Requirements...............................................................................33 1.2.2 Sanction Requirements.........................................................................................................34
1.3 Satisfaction of Minimum Financial Requirements....................................................................35 1.4 Special Conditions of Participation, License or Activity...........................................................35 1.5 Interim Participation...................................................................................................................... 36 1.6 The License.......................................................................................................................................37
1.6.1 SEPA Licensing Program--Europe Region Only.................................................................37 1.7 Area of Use of the License.............................................................................................................37
1.7.1 Extending the Area of Use....................................................................................................38 1.7.2 Extension of Area of Use Programs....................................................................................38 1.7.3 Central Acquiring--Europe Region Only..............................................................................40 1.7.4 Transfer of Cards to India Residents is Prohibited without a License...........................40 1.8 The Digital Activity Agreement.................................................................................................... 40 1.9 Participation in Activity(ies) and Digital Activity.......................................................................41 1.9.1 Changing Customer Status................................................................................................. 41 1.9.2 Participation and License, Digital Activity Agreement or PTA Agreement Not Transferable.......................................................................................................................................41 1.9.3 Right to Sponsor Affiliates................................................................................................... 42 1.9.4 Change in Sponsorship of an Affiliate................................................................................42 1.9.5 Customer Name Change......................................................................................................42 1.9.6 The Sponsored Digital Activity Entity.................................................................................42 1.10 Participation in Competing Networks...................................................................................... 42 1.10.1 Protection of the Corporation...........................................................................................43 1.10.2 Participation Restrictions...................................................................................................43 1.10.3 Exceptions to the Participation Restrictions...................................................................43
? 1969?2022 Mastercard. Proprietary. All rights reserved.
Mastercard Rules ? 7 June 2022
2
Contents
1.11 Portfolio Sale, Transfer, or Withdrawal.................................................................................... 45 1.12 Change of Control of Customer or Portfolio........................................................................... 46 1.13 Termination....................................................................................................................................47
1.13.1 Voluntary Termination........................................................................................................ 47 1.13.2 Termination by the Corporation........................................................................................47 1.13.3 Termination for Provision of Inaccurate Information.................................................... 49 1.13.4 Rights, Liabilities, and Obligations of a Terminated Customer................................... 50
Chapter 2: Standards and Conduct of Activity and Digital Activity........... 53
2.1 Standards.........................................................................................................................................54 2.1.1 Variances................................................................................................................................. 54 2.1.2 Failure to Comply with a Standard.....................................................................................54 2.1.3 Noncompliance Categories...................................................................................................55 2.1.4 Noncompliance Assessments...............................................................................................56 2.1.5 Certification............................................................................................................................58 2.1.6 Review Process........................................................................................................................59 2.1.7 Resolution of Review Request..............................................................................................59 2.1.8 Rules Applicable to Intracountry Transactions..................................................................59
2.2 Conduct of Activity and Digital Activity......................................................................................59 2.2.1 Customer Responsibilities.....................................................................................................60 2.2.2 Obligations of a Sponsor...................................................................................................... 61 2.2.3 Affiliates.................................................................................................................................. 61 2.2.4 Financial Soundness.............................................................................................................. 62 2.2.5 Mastercard Acquirers............................................................................................................ 62 2.2.6 Compliance..............................................................................................................................62 2.2.7 Information Security Program.............................................................................................62
2.3 Indemnity and Limitation of Liability.......................................................................................... 63 2.4 Choice of Laws................................................................................................................................ 65 2.5 Examination and Audit...................................................................................................................65
Chapter 3: Customer Obligations................................................................................67
3.1 Obligation to Issue Mastercard Cards.........................................................................................68 3.2 Responsibility for Transactions.....................................................................................................68 3.3 Transaction Requirements.............................................................................................................69 3.4 Authorization Service.....................................................................................................................70 3.5 Non-discrimination--POS Transactions...................................................................................... 71 3.6 Non-discrimination--ATM and Bank Branch Terminal Transactions...................................... 71 3.7 Integrity of Brand and Network................................................................................................... 71 3.8 Fees, Assessments, and Other Payment Obligations...............................................................72
3.8.1 Taxes and Other Charges..................................................................................................... 72 3.8.2 Maestro and Cirrus Card Fees and Reporting Procedures..............................................73
? 1969?2022 Mastercard. Proprietary. All rights reserved.
Mastercard Rules ? 7 June 2022
3
Contents
3.9 Obligation of Customer to Provide Information........................................................................73 3.10 Confidential Information of Customers................................................................................... 74 3.11 Use of Corporation Information by a Customer..................................................................... 75 3.12 Confidential Information of Mastercard.................................................................................. 76
3.12.1 Customer Evaluation of Mastercard Technology...........................................................76 3.13 Privacy and Data Protection...................................................................................................... 77
3.13.1 Processing of Personal Data for Purposes of Activity and Digital Activity............... 77 3.13.2 Data Subject Notice and Consent....................................................................................78 3.13.3 Data Subject Rights............................................................................................................ 78 3.13.4 Personal Data Accuracy and Data Minimization........................................................... 78 3.13.5 Data Transfers......................................................................................................................79 3.13.6 Sub-Processing.....................................................................................................................79 3.13.7 Returning or Destroying Personal Data...........................................................................79 3.13.8 Regional Variances and Additions.....................................................................................79 3.14 Quarterly Mastercard Report (QMR)........................................................................................80 3.14.1 Report Not Received............................................................................................................80 3.14.2 Erroneous or Incomplete Report....................................................................................... 80 3.14.3 Overpayment Claim............................................................................................................ 81 3.15 Cooperation...................................................................................................................................81 3.16 Issuer Reporting Requirement--EEA, Serbia, Gibraltar and United Kingdom....................81 3.17 BINs.................................................................................................................................................81 3.18 Recognized Currencies.................................................................................................................82 3.18.1 Prior Consent of the Corporation..................................................................................... 82 3.18.2 Communications and Marketing Materials.....................................................................82
Chapter 4: Use of the Marks.......................................................................................... 83
4.1 Right to Use the Marks...................................................................................................................84 4.1.1 Protection and Registration of the Marks......................................................................... 84 4.1.1.1 Registration of a Card Design.....................................................................................86 4.1.2 Misuse of a Mark.................................................................................................................... 86
4.2 Requirements for Use of a Mark...................................................................................................86 4.3 Review of Solicitations...................................................................................................................87 4.4 Signage System...............................................................................................................................87
4.4.1 Signage at a Merchant Location.........................................................................................87 4.4.2 ATM Terminal Signage...........................................................................................................88 4.5 Use of the Interlocking Circles Device..........................................................................................88 4.5.1 Use or Registration of Similar Logos, Designs, and Names............................................88 4.6 Use of Multiple Marks.....................................................................................................................88 4.7 Particular Uses of a Mark.............................................................................................................. 89 4.7.1 Generic Use............................................................................................................................. 89 4.7.2 Use of Modifiers......................................................................................................................89 4.7.3 Use on Stationery...................................................................................................................89
? 1969?2022 Mastercard. Proprietary. All rights reserved.
Mastercard Rules ? 7 June 2022
4
Contents
4.7.4 Use on Non-Licensed Products or Services........................................................................89 4.7.5 Use or Registration of "Master," "Maestro," and "Cirrus" Terminology......................... 89 4.7.6 Use of a Word Mark in a Corporate, Business or Domain Name...................................90 4.7.7 Use of a Word Mark in Text.................................................................................................. 90 4.7.8 Program Names..................................................................................................................... 90 4.7.9 Use on Cards...........................................................................................................................90 4.8 Use of Marks on Maestro and Cirrus Cards................................................................................91 4.9 Use of Marks on Mastercard Cards............................................................................................. 91 4.10 Use of a Card Design in Merchant Advertising and Signage................................................ 92 4.11 Use of a Card Design in Issuer Advertising and Marketing Material................................... 92 4.12 Use of the Mastercard Card Design in Cardholder Statement Enclosures........................93 4.13 Use of the Brand Marks on Other Cards.................................................................................. 93 4.14 Use of EMVCo? Trademarks.......................................................................................................93
Chapter 5: Acquiring Activity........................................................................................ 95
5.1 The Merchant and ATM Owner Agreements..............................................................................97 5.1.1 Verify Bona Fide Business Operation; Government Controlled Merchants................. 97 5.1.2 Required Merchant Agreement Terms................................................................................98 5.1.2.1 Gambling Merchants.................................................................................................... 98 5.1.3 Required ATM Owner Agreement Terms............................................................................99 5.1.4 Maintaining Information.....................................................................................................100 5.1.4.1 Location Administration Tool (LAT) Updates.........................................................101
5.2 Merchant and Submerchant Compliance with the Standards............................................ 101 5.2.1 Noncompliance Assessments............................................................................................ 101
5.3 Deferred Delivery Merchant........................................................................................................102 Regular Monitoring of DDMs....................................................................................................... 102 Information and Consent............................................................................................................. 102 Conditional Consent......................................................................................................................102 Request for DDM Information.....................................................................................................103
5.4 Acquirer Obligations to Merchants............................................................................................103 5.4.1 Payment for Transactions.................................................................................................. 103 5.4.2 Supplying Materials.............................................................................................................103 5.4.3 Provide Information.............................................................................................................104 5.4.4 Merchant Deposit Account--Canada Region Only.........................................................104
5.5 Merchant Location....................................................................................................................... 104 5.5.1 Disclosure of Merchant Name and Location...................................................................105 5.5.2 Merchant Location Compliance and Certification ........................................................105
5.6 Submerchant Location................................................................................................................ 106 5.6.1 Disclosure of Submerchant Name and Location............................................................106 5.6.2 Submerchant Location Compliance and Certification..................................................107
5.7 Responsibility for Transactions...................................................................................................107 5.8 Transaction Message Data......................................................................................................... 107
? 1969?2022 Mastercard. Proprietary. All rights reserved.
Mastercard Rules ? 7 June 2022
5
................
................
In order to avoid copyright disputes, this page is only a partial summary.
To fulfill the demand for quickly locating and searching documents.
It is intelligent file search solution for home and business.
Related download
- the privatization of roads and highways
- the all new honda cars of rockwallthe all new honda cars
- media statement for immediate release 15 may 2019
- easy cash for cars and trucks in adelaide
- welcome to your cibc dividend visa card
- pays instant cash for cars free car removals you
- guide to scrapping your car
- mastercard rules
Related searches
- mastercard student loans
- capital one platinum mastercard account
- mastercard use in europe
- mastercard in europe acceptance
- visa or mastercard in europe
- euro mastercard vs mastercard
- visa vs mastercard in europe
- visa mastercard discover amex logo
- mastercard acceptance locations
- mastercard acceptance matters
- mastercard acceptance worldwide
- visa and mastercard acceptance