CompTIA® A+ 220-801 and 220-802: Authorized Practice ...

CompTIA? A+ 220-801 and

220-802

Authorized Practice Questions Fifth Edition

David L. Prowse

800 East 96th Street, Indianapolis, Indiana 46240 USA

CompTIA? A+ 220-801 and 220-802 Authorized Practice Questions Exam Cram, Fifth Edition

Copyright ? 2013 by Pearson Education, Inc.

All rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein.

ISBN-13: 978-0-7897-4974-1 ISBN-10: 0-7897-4974-2

Printed in the United States of America

First Printing: July 2012

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Table of Contents

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1: Introduction to the 220-801 Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Exam Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Domain 1.0: PC Hardware (40%) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Domain 2.0: Networking (27%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Domain 3.0: Laptops (11%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Domain 4.0: Printers (11%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Domain 5.0: Operational Procedures (11%). . . . . . . . . . . . . . . . . . . 5

Test-Taking Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Getting Ready for the Practice Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2: 220-801 Practice Exam A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Practice Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Domain 1.0: PC Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Domain 2.0: Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Domain 3.0: Laptops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Domain 4.0: Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Domain 5.0: Operational Procedures. . . . . . . . . . . . . . . . . . . . . . . . 24

Quick-Check Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Domain 1.0: PC Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Domain 2.0: Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Domain 3.0: Laptops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Domain 4.0: Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Domain 5.0: Operational Procedures. . . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 3: 220-801 Practice Exam B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Practice Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Quick-Check Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

iv

Chapter 4: 220-801 Practice Exam C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Practice Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Quick-Check Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Chapter 5: Review of the 220-801 Exams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Review of the Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Review What You Know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 More Test-Taking Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Taking the Real Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Chapter 6: Introduction to the 220-802 Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Exam Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Domain 1.0: Operating Systems (33%) . . . . . . . . . . . . . . . . . . . . . 126 Domain 2.0: Security (22%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Domain 3.0 Mobile Devices (9%) . . . . . . . . . . . . . . . . . . . . . . . . . 126 Domain 4.0: Troubleshooting (36%) . . . . . . . . . . . . . . . . . . . . . . . 127

Test-Taking Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Getting Ready for the Practice Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Chapter 7: 220-802 Practice Exam A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Practice Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Domain 1.0: Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Domain 2.0: Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Domain 3.0: Mobile Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Domain 4.0: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Quick-Check Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Domain 1.0: Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Domain 2.0: Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Domain 3.0: Mobile Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Domain 4.0: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

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