INTRODUCTION TO MANAGEMENT

INTRODUCTION TO

MANAGEMENT

UNIT 1: The Nature of Management

NOTABLE QUOTES - MANAGEMENT & LEADERSHIP

" If you look to lead, invest at least 40% of your time managing your ethics, character, principles, purpose, motivation, and conduct." Dee Hock

" No person can be a great leader unless he/she takes genuine joy in the successes of those under him/her." Samsonraj Pandian

" Marthin Luther King, did not say, `I have a strategic plan.' Instead, he shouted, `I have a DREAM!', and created a crusade." Anonymous

3. But the ability to respond to the pace of change.

Ulrich (1997, p.151) cited that:

1. A primary difference between winners and losers

2. will NOT be the pace of change,

MANAGEMENT/MANAGERS

? All the organisations provide for the complex needs of the society ? mission/goals

? All organisations, utilise the resources of the society namely:

- Its people (with specific skills, knowledge, abilities) - Money (capital or financial resources) - Raw materials (physical resources) - Knowledge (information resources) ? All these resources are combined to produce different products and services to

meet the needs of society ? Organisations have financial and non-financial goals (retain staff) MANAGERS: ? Plan and implement what has to be done to achieve mission and goals ? Ensure success & sustainability of their orgaisations ? Satisfy needs of society, which are the ever-increasing and ever-changing ? Deploy scare resources to its disposal ? Activate and guide the organisation

Roles:

Decision-making Entrepreneurial

Social

Efficiency

(Inputs, output & outcomes)

THE NATURE OF

MANAGEMENT

Functions:

Plan Organise Leading Control

Skills:

Technical Conceptual

Human Motivation to manage

TOP (corporate)

MIDDLE (Business) FIRST-LINE (Functional)

THE NATURE OF MANAGEMENT

All the managers regardless of the level at which they are should perform four fundamental management functions

HOW THE ORGANISATION TRY: to satisfy the ever-changing needs of the society

by utilising its scarce resources as productively as possible through decisions made by its managers can be described as the process of planning, organising, leading and controlling

the scarce resources of the organisation to achieve the organisations mission and goals.

MANAGEMENT FUNCTIONS

PLANNING

- Determine WHERE org wants to be in future: vision, mission, goals and - establish strategies on how to achieve these goals - Develop long-term plans (5 ? 10 year strategic Plan) ? Top management - Translate strategic plans into tactical plans (medium-term )- Middle management - Translate tactical plans in operational plans (shorter-term plans: weekly)? First line management

ORGANISING

- Allocate or deploy resources to departments - Allocate resources to relevant departments - Define tasks, roles and responsibilities for each person to know expectations - Organisational structure ? reporting lines: who, what, when , where decisions will be taken - Organise and coordinate resources effectively - Directing various resources towards achievement of common goals. - Match the organisations structure to the strategies of the organisation

Continue...

LEADING - Influence and inspire people to work hard to achieve the

organisational objectives - Motivate people to be willing to work productively to reach

organisational goals - make use of influence and power to motivate employees to achieve

organisational goals

CONTROL - Monitoring to ensure that work is done. - Monitor actual results against planned results - Constantly make sure that that the organisation is on the right

course to reach the goals. - Take corrective actions in cases of deficiencies to control the

performance

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