Must Have IRS Phone Numbers
Tax Resolution Institute
"Must-Have" IRS Contact Numbers
1. Priority Practitioner Service ("PPS") Line
(866) 860-4259
a. General Tax Law Questions b. Individual Accounts not in Collection or Examination Status c. Business Accounts not in Collection or Examination Status d. Client's Account is in Automated Collection System (ACS) Status e. Automated Under-reporter Notice Received by Client (e.g., CP2000) f. Client's Account Under Correspondence Examination
Option 1 Option 2 Option 3 Option 4 Option 5 Option 6
2. Centralized Authorization File ("CAF") Unit fax number
a. Ogden (OAMC)* b. Memphis (MAMC)** c. Philadelphia (PAMC)***
(855) 214-7522 (855) 214-7519 (855) 772-3156
3. Amended Return Hotline (current year & 3 years prior)
(866) 464-2050
4. Automated Substitute for Return("ASFR")
(866) 681-4271
5. Employer Identification Number (EIN) Inquiries
(800) 829-4933
6. Employer Identification Number (EIN) ? International
(267) 941-1099
7. FBAR/BSA and Title 31 Help Line
(866) 270-0733
8. FBAR/BSA and Title 31 Help Line ? International
(313) 234-6146
9. Identity Protection Specialized Unit
(800) 908-4490
10. Installment Agreements ? Manually Monitored
(866) 897-4289
11. Installment Agreements ? Partial Pay (SBSE)
(800) 831-0273
12. National Taxpayer Advocate Help Line
(877) 777-4778
13. Refund Hotline (Where's My Refund?)
(800) 829-1954
14. Transcripts Order Line
(800) 908-9946
* Services Alaska, Arizona, California, Colorado, Hawaii, Idaho, Minnesota, Missouri, Montana, Nebraska, Nevada, New
Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, Wisconsin and Wyoming
** Services Alabama, Arkansas, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, West Virginia
***Services taxpayers residing abroad
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