FY19 MHVI QI LC Team Charter - Family Retention and …



Collaborative Problem Statement: In order for home visiting programs to positively impact family outcomes, engagement of families for the duration specified by the model is critical. Currently, a higher percentage of families than preferred are discontinuing home visiting services prior to completion. While Local Implementing Agency (LIA) QI projects focused on family retention and engagement in the past have yielded successful improvements in this area, there is room for continued improvement. Collaborative Aim Statement: By September 1, 2019, the MHVI Retention and Engagement QI Learning Collaborative aims to have no more than 3% of families who stop services before completion._____________________________________________________________________________________Team Name: Choose an item.PDSA Cycle # (Please indicate which PDSA cycle number this charter reflects within this year’s Learning Collaborative work, e.g. FY 18 LC cycle #1, 2, or 3, etc.): Choose an item. PDSA Cycle Topic (Please enter a brief topic description of this PDSA Cycle, e.g. “Piloting text message reminders to improve visit completion”.): Click here to enter text. Team Meeting Dates (When will the team meet for this first PDSA cycle?): Click here to enter text. Team Roster (Who will be helping with this PDSA Cycle? Please update monthly or as needed with staff turnover and role changes.) Please keep in mind that it’s important to have a well-rounded QI team. Consider including the following members: HV Program Director/Manager, Supervisor, Home Visitors, Data Manager, Administrative Assistant, Parent Leaders/Families, etc.)Team Members (Full Name):Position in Program/Organization/Group:Role on QI Team:Example: Kim SmithParent LeaderDocument ManagerClick here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Monthly Project Updates (Please provide a brief update of your PDSA cycle activities each month.): MonthActivity/Update(How have you made progress on your project this month? Enter a brief update of your project’s status.)Did You Update your Charter? Example: MarchOur team completed the pilot of the new checklist. We will be compiling our data and studying our results at our next meeting. ?Yes ?NoClick here to enter text.Click here to enter text.?Yes ?NoClick here to enter text.Click here to enter text.?Yes ?NoClick here to enter text.Click here to enter text.?Yes ?NoClick here to enter text.Click here to enter text.?Yes ?NoClick here to enter text.Click here to enter text.?Yes ?NoClick here to enter text.Click here to enter text.?Yes ?NoPLAN StagePrimary Driver: Choose an item.Secondary Driver: Choose an item.Specific Idea to Test: Click here to enter text.Process Improvement Area (What is the current process the team hopes to improve through this PDSA cycle? Please describe how the process currently flows in the space provided here.): Click here to enter text.Aim Statement for this PDSA Cycle:Aim StatementDate Created/UpdatedInitial Click here to enter text.Click here to enter text.RevisedClick here to enter text.Click here to enter text.FinalClick here to enter text.Click here to enter text.Improvement Theory (If/Then Statement) for this PDSA Cycle (What does your team hope to see happen as a result of your process change? Phrase in the form of IF (we do this), THEN (we hope to see…). Your IF should be the specific idea you plan to test from the KDD. Be specific!):IF Click here to enter text. ….. THEN Click here to enter text.Plan for Test:Who will test the change? (Some things to consider: Will one person be testing out the change first? Will the entire team be testing out the change together?) Click here to enter text.What will be tested? (What is the specific change that the person/people listed above will be testing?) Click here to enter text.Test Start Date: Click here to enter text.Test End Date: Click here to enter text.Plan for Data Collection:Which measure(s) from the measurement strategy will your team use to measure change(s) in processes and outcomes as a result of your test? (See collaborative measurement workbook for full definitions of each measure. Select all that apply.)MeasureWe will be using this measure for this PDSA cycleFamily Attrition ?3 Month Family Retention?6 Month Family Retention?Family Needs Met?Family Goals are Revisited Monthly?Home Visit Completion?Program Roles Filled by Family Members?If applicable, what other measure(s) is your team tracking for this cycle? (Complete the following table with any additional measures and only include the numerator, denominator and/or count when appropriate.) MeasureNumeratorDenominatorCountExample: Families referred from target population# of families referred from target population# of total referralsClick here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.Click here to enter text.014320600DOWhat specific steps will the team do to carry out the test?Task/StepStart DateStatusClick here to enter text.Click here to enter text.Choose an item.Click here to enter text.Click here to enter text.Choose an item.Click here to enter text.Click here to enter text.Choose an item.Click here to enter text.Click here to enter text.Choose an item.Click here to enter text.Click here to enter text.Choose an item.Click here to enter text.Click here to enter text.Choose an item.013348800STUDY Complete this section after the Study Stage is complete.Did you meet your PDSA cycle Aim Statement?Choose an item.Was your Improvement Theory validated? Choose an item.How did the test go? (Please be specific in explaining the test process, i.e. what went well, what was a challenge, how that challenge was overcome.) Click here to enter text.What did the team learn? Click here to enter text.028575000ACTComplete this section after the Act Stage is complete.Will the team: (Select one plan of action for this PDSA Cycle)? Adopt: It worked - the team got the results planned for. Make the change tested a standard part of practice and continue to monitor data to ensure gains are sustained. How will the team sustain the gains made through the PDSA cycle? Click here to enter text.? Adapt: The team has evidence that the change tested could achieve the results wanted. Tweak the change idea based on what was learned during testing and test again. In what ways will the team adapt the change idea to test again? Click here to enter text.? Abandon: The results achieved did not match the team’s predication. Make note of the lessons learned and move onto the next cycle testing a different change idea. How does the team plan to move forward with testing a different change idea to achieve improvement in this process? Click here to enter text. ................
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