Disabling JAVA Updates - Boston College
Disabling JAVA Updates
If you open Kronos, and are unable to open any timecards (i.e., Kronos seems ‘stuck’) you may have a version of Java that isn’t compatible with Kronos, most likely Java v.1.6.0_01. You (or the Administrator of the pc) will need to turn-off the Automatic Updates feature in Java. Follow the prompts below:
1. Close all Internet Explorer windows (to stop any running Java instances);
2. Click on Start, Settings, Control Panel
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3. Select Add or Remove Programs
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4. Scroll down to the J2SE and Java rows. Click the Remove button next to all Java and J2SE items.
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5. Select OK.
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6. Click on the link below or open Internet Explorer and get the correct version of Java at the following address:
7. When clicked, you want to ‘open’ or ‘run’ the file (the choice depends on browser settings).
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8. Close Internet Explorer.
9. Go to Start, Settings, Control Panel and open the ‘Java Plug-in’ with the highest version number.
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11. Select the ‘Cache’ tab and click ‘Clear Cache’ at the top.
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12. Select ‘Yes’
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13. Open up Internet Explorer and attempt to logon to Kronos. You may be prompted to download and install Java 1.4.2_12. Do not install version 1.6.
14. Java Installation screens…
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15. Once Java is installed, open Kronos and right click on the Java icon (coffee cup) in the lower right corner and select Open Control Panel.
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16. Select the Update tab, and unclick Check for Updates Automatically.
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17. Right click on the coffee cup and select ‘About Java Technology’
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18. Verify the Java Plug-in Version is 1.4.1_12
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19. You will remain in Kronos where everything should be functional.
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