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SPECIAL ITEM NUMBER 54151S - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

SPECIAL ITEM NUMBER OLM – ORDER-LEVEL MATERIALS (OLMs)

Clarity Innovations LLC

6700 Alexander Bell Drive. Ste 115

Columbia, MD 21046

Office: 443-583-4810

Fax: 410-761-3642

Contract Number: 47QTCA18D00A3

Period Covered by Contract: April 6, 2018 – April 5, 2023

General Services Administration

Federal Acquisition Service

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss..

Contract period

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software, and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.

Customer Information:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

|SIN |Description |

|54151S |IT Professional Services |

|OLM |Order-Level Materials (OLMs) |

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See page.16

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. Starting on page.8

2. Maximum Order: $500,000.00

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): P-50 States, DC, PtoRico

5. Point(s) of production (city, county, and state or foreign country): N/A

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: 1% Discount on $250,000 Sales or more

8. Prompt payment terms: Net 30 days

9a. Notification that Government purchase cards are accepted up to the micro-purchase threshold: Yes

9b. Notification whether Government purchase cards are accepted or not accepted above the micro-purchase threshold: Will not accept over the micro purchase threshold

10. Foreign items (list items by country of origin): None

11a. Time of Delivery (Contractor insert number of days): Specified on the Task Order and shall deliver or perform services in accordance with the terms negotiated in an agency’s order.

11b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor

11c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor

11d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor

12. F.O.B Points(s): Destination

13a. Ordering Address(es):

Clarity Innovations LLC

6700 Alexander Bell Drive. Ste 115

Columbia, MD 21046

Office: 443-583-4810

Fax: 410-761-3642

13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.schedules).

14. Payment address(es):

Clarity Innovations LLC

6700 Alexander Bell Drive. Ste 115

Columbia, MD 21046

15. Warranty provision.: Contractor’s standard commercial warranty.

16. Export Packing Charges (if applicable): N/A

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level): Contact Contractor

18. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

19. Terms and conditions of installation (if applicable): N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

20a. Terms and conditions for any other services (if applicable): N/A

21. List of service and distribution points (if applicable): N/A

22. List of participating dealers (if applicable): N/A

23. Preventive maintenance (if applicable): N/A

24a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants: N/A

24b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at: .

25. Data Universal Numbering System (DUNS) number: 967845392

26. Notification regarding registration in the System for Award Management (SAM) Database: Registered

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S) AND IDENTITY AND ACCESS MANAGEMENT PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-60F)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information Technology Professional Services apply exclusively to IT Professional Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

The Inspection of Services–Fixed Price (AUG 1996) (Deviation – May 2003) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection–Time-and-Materials and Labor-Hour (MAY 2001) (Deviation – May 2003) clause at FAR 52.246-6 applies to time-and-materials and labor-hour orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries, and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general, and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING

a. The Contractor shall provide a description of each type of IT Service offered under Special Item Numbers 54151S IT Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

LABOR CATEGORY DESCRIPTIONS (54151S)

|Labor Category |Functional Responsibility |Education |Years’ |

| | | |Experience |

|Cloud Software Engineer/Developer I |Responsible for providing entry-level software |Bachelors Degree |2 |

| |development, engineering and integration efforts. | | |

| |Performs engineering analysis and design tasks. | | |

| |Supports design and implement of solutions under the | | |

| |supervision of a Senior or Lead. Analyzes systems | | |

| |requirements and design specifications based on | | |

| |client requirements. Develops and translates detailed| | |

| |design into computer software. Knowledgeable in | | |

| |state-of-the-art design and development of | | |

| |technologies such as operating systems, | | |

| |communications software, education and training | | |

| |systems, database compilers, object technologies, and| | |

| |network and communications technologies. Performs a | | |

| |variety of tasks such as: Test, debug, and refine | | |

| |computer software to produce the required product. | | |

| |Areas of technical competence include front-end, | | |

| |back-end, and cloud. | | |

|Cloud Software Engineer/Developer II |Responsible for providing mid-level software |Bachelors Degree |4 |

| |development, engineering and integration efforts. | | |

| |Performs engineering analysis and design tasks. | | |

| |Supports design and implement of solutions under the | | |

| |supervision of a Senior or Lead. Analyzes systems | | |

| |requirements and design specifications based on | | |

| |client requirements. Develops and translates detailed| | |

| |design into computer software. Knowledgeable in | | |

| |state-of-the-art design and development of | | |

| |technologies such as operating systems, | | |

| |communications software, education and training | | |

| |systems, database compilers, object technologies, and| | |

| |network and communications technologies. Performs a | | |

| |variety of tasks such as: Test, debug, and refine | | |

| |computer software to produce the required product. | | |

| |Areas of technical competence include front-end, | | |

| |back-end, and cloud. | | |

| Software Engineer/Developer Principal |Responsible for providing expert/principal-level |Bachelors Degree |8 |

| |software development, engineering and integration | | |

| |efforts. Serves as lead for major projects and tasks.| | |

| |Leads and plans complex engineering analysis and | | |

| |design tasks. Prepares specifications and designs and| | |

| |implements solutions. May work independently or | | |

| |supervise project team. Analyzes systems requirements| | |

| |and design specifications based on client | | |

| |requirements. Develops and translates detailed design| | |

| |into computer software. Knowledgeable in | | |

| |state-of-the-art design and development of | | |

| |technologies such as operating systems, | | |

| |communications software, education and training | | |

| |systems, database compilers, object technologies, and| | |

| |network and communications technologies. Performs a | | |

| |variety of tasks such as: Test, debug, and refine | | |

| |computer software to produce the required product. | | |

|System Analyst/System Architect III |Responsible for providing senior-level solutions |Bachelors Degree |8 |

| |architecture, design of application platforms and | | |

| |system analysis tasks. Provides solutions for | | |

| |complex functional and technical requirements | | |

| |associated with application programming. Leads, | | |

| |manages, and mentors a team of developers. Designs, | | |

| |codes, and tests software as necessary. Performs | | |

| |troubleshooting and corrects errors in software and | | |

| |operating procedures. Conduct system analysis and | | |

| |programming tasks. Prepares test data, and tests and| | |

| |debugs programs. Prepares necessary documentation of| | |

| |programs and user procedures. Performs Quality | | |

| |Assurance (QA) and Quality Control (QC) tasks, when | | |

| |required. | | |

|Cloud Software Engineer/Developer III |Responsible for providing high-level software |Bachelors Degree |6 |

| |development, engineering and integration efforts. | | |

| |Serves as lead for supporting projects and tasks. | | |

| |Performs complex engineering analysis and design | | |

| |tasks. Prepares specifications and designs and | | |

| |implements solutions. May work independently, support| | |

| |lead engineer, or supervise project team. Analyzes | | |

| |systems requirements and design specifications based | | |

| |on client requirements. Develops and translates | | |

| |detailed design into computer software. Knowledgeable| | |

| |in state-of-the-art design and development of | | |

| |technologies such as operating systems, | | |

| |communications software, education and training | | |

| |systems, database compilers, object technologies, and| | |

| |network and communications technologies. Performs a | | |

| |variety of tasks such as: Test, debug, and refine | | |

| |computer software to produce the required product. | | |

| |Areas of technical competence include front-end, | | |

| |back-end, and cloud. | | |

|Software Analyst/System Architect I |Responsible for providing entry-level solutions |Bachelors Degree |2 |

| |architecture, design of application platforms and | | |

| |system analysis tasks. Provides solutions for | | |

| |complex functional and technical requirements | | |

| |associated with application programming. Leads, | | |

| |manages, and mentors a team of developers. Designs, | | |

| |codes, and tests software as necessary. Performs | | |

| |troubleshooting and corrects errors in software and | | |

| |operating procedures. Conduct system analysis and | | |

| |programming tasks. Prepares test data, and tests and| | |

| |debugs programs. Prepares necessary documentation of| | |

| |programs and user procedures. Performs Quality | | |

| |Assurance (QA) and Quality Control (QC) tasks, when | | |

| |required. | | |

|IT Subject Matter Expert |Responsible for providing mid-level support and |Bachelors Degree |7 |

| |expertise on assessment and integration of a | | |

| |particular technology product, tool, technique, | | |

| |framework and programs. Provides technical, | | |

| |managerial, and administrative direction for problem | | |

| |definition, analysis, requirements development, and | | |

| |implementation for complex to extremely complex | | |

| |systems in the subject matter area. Prepares | | |

| |requirements documentation, detailed specifications, | | |

| |and participates in development of detail design for | | |

| |system components. Makes recommendations and advises | | |

| |on organization-wide system improvements and | | |

| |optimization or maintenance efforts. | | |

|Mid Software Engineer |Responsible for implementing project requirements by |Bachelors Degree |5 |

| |reviewing program objectives, input data, and output | | |

| |requirements in programming. Encodes project | | |

| |requirements by converting work flow information into| | |

| |computer language. Designs, modifies, develops, | | |

| |writes and implements software programming | | |

| |applications/operating systems. Coordinates work | | |

| |teams. Provides technical support to project team | | |

| |members. Participates in requirements elicitation | | |

| |and preliminary design of systems. Analyzes, | | |

| |studies, interprets system requirements and | | |

| |high-level design specifications to design, code, | | |

| |integrate and test software components. | | |

|Jr Software Engineer |Responsible for implementing project requirements by |Bachelors Degree |4 |

| |reviewing program objectives, input data, and output | | |

| |requirements in programming. Encodes project | | |

| |requirements by converting work flow information into| | |

| |computer language. Designs, modifies, develops, | | |

| |writes and implements software programming | | |

| |applications/operating systems. Coordinates work | | |

| |teams. Provides technical support to project team | | |

| |members. | | |

|Sr. Software Engineer |Responsible for implementing project requirements by |Bachelors Degree |8 |

| |reviewing program objectives, input data, and output | | |

| |requirements in programming. Encodes project | | |

| |requirements by converting work flow information into| | |

| |computer language. Leads the Designs, modifies, | | |

| |develops, writes and implements software programming | | |

| |applications/operating systems. Coordinates work | | |

| |teams. Provides technical support to project team | | |

| |members. Participates in requirements elicitation | | |

| |and preliminary design of systems. Analyzes, | | |

| |studies, interprets system requirements and | | |

| |high-level design specifications to design, code, | | |

| |integrate and test software components. Provides | | |

| |guidance and supervision to team of Software | | |

| |Engineers. Performs Quality Assurance (QA) and | | |

| |Quality Control (QC) tasks, when required. | | |

|Subject Matter Expert III |Responsible for providing senior-level support and |Bachelors Degree |8 |

| |expertise on assessment and integration of a | | |

| |particular technology product, tool, technique, | | |

| |framework and programs. Provides technical, | | |

| |managerial, and administrative direction for problem | | |

| |definition, analysis, requirements development, and | | |

| |implementation for complex to extremely complex | | |

| |systems in the subject matter area. Prepares | | |

| |requirements documentation, detailed specifications, | | |

| |and participates in development of detail design for | | |

| |system components. Makes recommendations and advises | | |

| |on organization-wide system improvements and | | |

| |optimization or maintenance efforts. | | |

|Systems Engineer |Responsible for providing entry level systems |Bachelors Degree |2 |

| |analysis and architecture. Performs engineering | | |

| |analysis and design tasks. Supports design and | | |

| |implement of solutions under the supervision of a | | |

| |Senior or Lead. Design and management of complex | | |

| |engineering projects over their life cycles. Works to| | |

| |overcome issues such as reliability, logistics, | | |

| |requirements management, evaluation measurements. | | |

| |Systems engineering deals with work-processes, | | |

| |optimization methods, and risk management tools in | | |

| |such projects. Systems Engineering ensures that all | | |

| |likely aspects of a project or system are considered,| | |

| |and integrated into a whole. Tests, evaluates and | | |

| |debugs and checks systems. Documents the results of | | |

| |analysis and design tasks. Designs systems. Develops | | |

| |standards and techniques. | | |

|Systems Engineer I |Responsible for providing mid-level systems analysis |Bachelors Degree |4 |

| |and architecture. Performs engineering analysis and | | |

| |design tasks. Supports design and implement of | | |

| |solutions under the supervision of a Senior or Lead. | | |

| |Design and management of complex engineering projects| | |

| |over their life cycles. Works to overcome issues such| | |

| |as reliability, logistics, requirements management, | | |

| |evaluation measurements. Systems engineering deals | | |

| |with work-processes, optimization methods, and risk | | |

| |management tools in such projects. Systems | | |

| |Engineering ensures that all likely aspects of a | | |

| |project or system are considered, and integrated into| | |

| |a whole. Tests, evaluates and debugs and checks | | |

| |systems. Documents the results of analysis and design| | |

| |tasks. Designs systems. Develops standards and | | |

| |techniques. Performs Quality Assurance (QA) and | | |

| |Quality Control (QC) tasks, when required. | | |

|Systems Engineer II |Responsible for providing mid-level systems analysis |Bachelors Degree |6 |

| |and architecture. Serves as lead for supporting | | |

| |projects and tasks. Performs complex engineering | | |

| |analysis and design tasks. Prepares specifications | | |

| |and designs and implements solutions. May work | | |

| |independently, support lead engineer, or supervise | | |

| |project team. Design and management of complex | | |

| |engineering projects over their life cycles. Works to| | |

| |overcome issues such as reliability, logistics, | | |

| |requirements management, evaluation measurements. | | |

| |Systems engineering deals with work-processes, | | |

| |optimization methods, and risk management tools in | | |

| |such projects. Systems Engineering ensures that all | | |

| |likely aspects of a project or system are considered,| | |

| |and integrated into a whole. Tests, evaluates and | | |

| |debugs and checks systems. Documents the results of | | |

| |analysis and design tasks. Designs systems. Develops | | |

| |standards and techniques. Performs Quality Assurance | | |

| |(QA) and Quality Control (QC) tasks, when required. | | |

|Systems Engineer III |Responsible for providing senior-level systems |Bachelors Degree |8 |

| |analysis and architecture. Serves as lead for | | |

| |supporting projects and tasks. Performs complex | | |

| |engineering analysis and design tasks. Prepares | | |

| |specifications and designs and implements solutions. | | |

| |May work independently, support lead engineer, or | | |

| |supervise project team. Design and management of | | |

| |complex engineering projects over their life cycles. | | |

| |Works to overcome issues such as reliability, | | |

| |logistics, requirements management, evaluation | | |

| |measurements. Systems engineering deals with | | |

| |work-processes, optimization methods, and risk | | |

| |management tools in such projects. Systems | | |

| |Engineering ensures that all likely aspects of a | | |

| |project or system are considered, and integrated into| | |

| |a whole. Tests, evaluates and debugs and checks | | |

| |systems. Documents the results of analysis and design| | |

| |tasks. Designs systems. Develops standards and | | |

| |techniques. Performs Quality Assurance (QA) and | | |

| |Quality Control (QC) tasks, when required. | | |

|Software Developer I |Experience with JavaScript frameworks (Angular, Ember|Associates Degree|0 |

| |or Backbone). Experience with Web application |or Certified Code| |

| |technologies, such as HTML5, JavaScript or CSS. |Academy | |

| |Familiarity using Bootstrap or other modern front-end|Curriculum | |

| |tool kits for developing and integrating Web Services| | |

| |APIs and SDKs. Familiarity using Relational DBs with | | |

| |experience with MySQL, PostgreSQ, or similar | | |

| |databases. Familiarity with JavaScript | | |

| |Libraries/Frameworks such as React.js, Angular.js, or| | |

| |Backbone or related. Understanding of REST approaches| | |

| |for API communications. Experience as a developer in | | |

| |applying Object Oriented Programming (OOP) | | |

| |techniques. Experience with one or more programming | | |

| |language/Framework such as Java, Python, Ruby, .NET.,| | |

| |Node, Go, etc. | | |

|Software Developer II |Experience with JavaScript frameworks (Angular, Ember|Associates Degree|4 |

| |or Backbone). Experience with Web application |or Certified Code| |

| |technologies, such as HTML5, JavaScript or CSS. |Academy | |

| |Familiarity using Bootstrap or other modern front-end|Curriculum | |

| |tool kits for developing and integrating Web Services| | |

| |APIs and SDKs. Familiarity using Relational DBs with | | |

| |experience with MySQL, PostgreSQ, or similar | | |

| |databases. Familiarity with JavaScript | | |

| |Libraries/Frameworks such as React.js, Angular.js, or| | |

| |Backbone or related. Understanding of REST approaches| | |

| |for API communications. Experience as a developer in | | |

| |applying Object Oriented Programming (OOP) | | |

| |techniques. Experience with one or more programming | | |

| |language/Framework such as Java, Python, Ruby, .NET.,| | |

| |Node, Go, etc. | | |

|Software Developer III |Experience with JavaScript frameworks (Angular, Ember|Bachelor's Degree|7 |

| |or Backbone). Experience with Web application | | |

| |technologies, such as HTML5, JavaScript or CSS. | | |

| |Familiarity using Bootstrap or other modern front-end| | |

| |tool kits for developing and integrating Web Services| | |

| |APIs and SDKs. Familiarity using Relational DBs with | | |

| |experience with MySQL, PostgreSQ, or similar | | |

| |databases. Familiarity with JavaScript | | |

| |Libraries/Frameworks such as React.js, Angular.js, or| | |

| |Backbone or related. Understanding of REST approaches| | |

| |for API communications. Experience as a developer in | | |

| |applying Object Oriented Programming (OOP) | | |

| |techniques. Experience with one or more programming | | |

| |language/Framework such as Java, Python, Ruby, .NET.,| | |

| |Node, Go, etc. | | |

| |Experience with test driven development and paired | | |

| |programing within a team environment. Has lead | | |

| |technical challenges within a small team construct | | |

| |with successful outcomes. | | |

|Software Developer IV |Experience with JavaScript frameworks (Angular, Ember|Bachelor's Degree|10 |

| |or Backbone). Experience with Web application | | |

| |technologies, such as HTML5, JavaScript or CSS. | | |

| |Familiarity using Bootstrap or other modern front-end| | |

| |tool kits for developing and integrating Web Services| | |

| |APIs and SDKs. Familiarity using Relational DBs with | | |

| |experience with MySQL, PostgreSQ, or similar | | |

| |databases. Familiarity with JavaScript | | |

| |Libraries/Frameworks such as React.js, Angular.js, or| | |

| |Backbone or related. Understanding of REST approaches| | |

| |for API communications. Experience as a developer in | | |

| |applying Object Oriented Programming (OOP) | | |

| |techniques. Experience with one or more programming | | |

| |language/Framework such as Java, Python, Ruby, .NET.,| | |

| |Node, Go, etc. Well versed with test driven | | |

| |development and paired programing within an Agile | | |

| |team construct. Experience using automated testing | | |

| |frameworks such as RSep, Cucumber, Jasmine, | | |

| |Protractor or others. ⎯ Familiarity with automated | | |

| |browser testing with tools such as selenium. Has led | | |

| |smaller development teams and understands how to | | |

| |align technical resources within a team to project | | |

| |requirements. | | |

|Software Developer V |Experience with JavaScript frameworks (Angular, Ember|Bachelor's Degree|13 |

| |or Backbone). Experience with Web application | | |

| |technologies, such as HTML5, JavaScript or CSS. | | |

| |Familiarity using Bootstrap or other modern front-end| | |

| |tool kits for developing and integrating Web Services| | |

| |APIs and SDKs. Familiarity using Relational DBs with | | |

| |experience with MySQL, PostgreSQ, or similar | | |

| |databases. Familiarity with JavaScript | | |

| |Libraries/Frameworks such as React.js, Angular.js, or| | |

| |Backbone or related. Understanding of REST approaches| | |

| |for API communications. Experience as a developer in | | |

| |applying Object Oriented Programming (OOP) | | |

| |techniques. Experience with one or more programming | | |

| |language/Framework such as Java, Python, Ruby, .NET.,| | |

| |Node, Go, etc. Well versed with test driven | | |

| |development and paired programing within an Agile | | |

| |team construct. Experience using automated testing | | |

| |frameworks such as RSep, Cucumber, Jasmine, | | |

| |Protractor or others. ⎯ Familiarity with automated | | |

| |browser testing with tools such as selenium. Has led | | |

| |multiple development teams of varying sizes and | | |

| |understands how to align technical resources within a| | |

| |team to project requirements. | | |

|DevOps Engineer I |Possess experience with automation/configuration |Associates Degree|0 |

| |management using Chef, Puppet, AWS Cloud Formation, |or Certified Code| |

| |or similar. Proficiency in at least one programming |Academy | |

| |language (Ruby, Python, Perl, Shell, etc.). |Curriculum | |

| |Demonstrated ability to use a wide variety of open | | |

| |source technologies and cloud services. Knowledge of | | |

| |best practices and IT operations in an always-up, | | |

| |always-available service. Agile software design | | |

| |experience - create/consume stories within a sprint | | |

| |structure. Develop and Integrate System Upgrades. | | |

| |Basic Coding/Scripting understanding, including but | | |

| |not limited to HTTP, REST, JSON, and XML. | | |

|DevOPs Engineer II |Possess experience with automation/configuration |Associates Degree|3 |

| |management using Chef, Puppet, AWS Cloud Formation, |or Certified Code| |

| |or similar. Proficiency in at least one programming |Academy | |

| |language (Ruby, Python, Perl, Shell, etc.). |Curriculum | |

| |Demonstrated ability in managing multi-cluster | | |

| |deployments of on-prem as well as cloud-based. | | |

| |Knowledge of best practices and IT operations in an | | |

| |always-up, always-available service. Agile software | | |

| |design experience - create/consume stories within a | | |

| |sprint structure. Develop and Integrate System | | |

| |Upgrades. Basic Coding/Scripting understanding, | | |

| |including but not limited to HTTP, REST, JSON, and | | |

| |XML. | | |

|DevOps Engineer III |Possess experience with automation/configuration |Bachelor's Degree|7 |

| |management using Chef, Puppet, AWS Cloud Formation, | | |

| |or similar. Proficiency in at least one programming | | |

| |language (Ruby, Python, Perl, Shell, etc.). | | |

| |Demonstrated ability in managing enterprise-level | | |

| |deployments on both on-prem and cloud-based | | |

| |instances. Knowledge of best practices and IT | | |

| |operations in an always-up, always-available service.| | |

| |Agile software design experience - create/consume | | |

| |stories within a sprint structure. Develop and | | |

| |Integrate System Upgrades. Basic Coding/Scripting | | |

| |understanding, including but not limited to HTTP, | | |

| |REST, JSON, and XML. | | |

|Data Scientist I |Applies data mining techniques as well as statistical|Associates Degree|0 |

| |modeling in order to build high quality predictive | | |

| |systems. Able to automate scoring rankings using | | |

| |machine learning techniques that empowers a | | |

| |recommendation engine. | | |

|Data Scientist II |Applies data mining techniques as well as statistical|Associates Degree|4 |

| |modeling in order to build high quality predictive | | |

| |systems. Able to automate scoring rankings using | | |

| |machine learning techniques that empowers a | | |

| |recommendation engine. Improve and extend available | | |

| |features using our existing classifiers. Automate | | |

| |scoring methodology by using machine learning | | |

| |techniques. | | |

|Data Scientist III |Applies data mining techniques as well as statistical|Bachelor's Degree|7 |

| |modeling in order to build high quality predictive | | |

| |systems. Able to automate scoring rankings using | | |

| |machine learning techniques that empowers a | | |

| |recommendation engine. Improve and extend available | | |

| |features using our existing classifiers. Automate | | |

| |scoring methodology by using machine learning | | |

| |techniques. Identify and develop new machine learning| | |

| |models to improve recommendation engine | | |

|Content Writer/Strategist |Improves content creation efforts by helping to lead |Associates Degree|4 |

| |the research & development of interactive and | | |

| |experiential storytelling for projects. Advise how to| | |

| |improve the ongoing iteration of content models. | | |

| |Collaborate with designers and other content | | |

| |strategists to improve how the effectiveness of | | |

| |digital, print, and other content is measured. | | |

| |Develop and maintain appropriate voice for produced | | |

| |content. Advise how to streamline content production | | |

| |and management solutions and processes, based on user| | |

| |research. Assign, edit, and produce content for | | |

| |products, services, and various projects. Plan and | | |

| |facilitate content strategy workshops and | | |

| |brainstorming sessions on developing content and | | |

| |content services (including API development). | | |

| |Collaborate closely with developers and designers to | | |

| |create, test, and deploy effective content marketing | | |

| |experiences using the Agile method of software | | |

| |development. Offer educated recommendations on how to| | |

| |deliver a consistent, sustainable and | | |

| |standards‐driven execution of content strategy across| | |

| |products, services, and projects. Collaborate with | | |

| |content managers, writers, information architects, | | |

| |interaction designers, developers, and content | | |

| |creators of all types. Participate, as needed, on an | | |

| |Agile software development scrum teams | | |

|Information Assurance Engineer |Formulate and assess IT security policy, including |Bachelor's Degree|7 |

| |busiFormulate and assess IT security policy, | | |

| |including business impact. Prepare security plans for| | |

| |using an enterprise-wide security architecture that | | |

| |includes the design of cryptographic solutions. | | |

| |Develop integrated security services management. | | |

| |Assess and audit network penetration testing | | |

| |anti-virus planning assistance, risk analysis, and | | |

| |incident response. Provide information assurance | | |

| |support for application development that includes | | |

| |system security certifications and project | | |

| |evaluations for firewalls that encompass the | | |

| |development, design, and implementation. Provide | | |

| |evaluation, review, and tests security code. | | |

| |Interface with the following groups: software | | |

| |development, testing, integration, deployment, and | | |

| |sustainment’s impact. Prepare security plans for | | |

| |using an enterprise-wide security architecture that | | |

| |includes the design of cryptographic solutions. | | |

| |Develop integrated security services management. | | |

| |Assess and audit network penetration testing | | |

| |anti-virus planning assistance, risk analysis, and | | |

| |incident response. Provide information assurance | | |

| |support for application development that includes | | |

| |system security certifications and project | | |

| |evaluations for firewalls that encompass the | | |

| |development, design, and implementation. Provide | | |

| |evaluation, review, and tests security code. | | |

| |Interface with the following groups: software | | |

| |development, testing, integration, deployment, and | | |

| |sustainment. | | |

|System Architect IV |Provides high‐level architectural expertise to |Bachelor's Degree|10 |

| |managers and technical staff. Develops | | |

| |architectural products and deliverables for the | | |

| |enterprise and operational business lines. | | |

| |Develops strategy of system and the design | | |

| |infrastructure necessary to support that strategy. | | |

| |Advises on selection of technological | | |

| |purchases with regards to processing, data | | |

| |storage, data access, and applications | | |

| |development. Sets standards for the client/server | | |

| |relational database structure for the organization | | |

| |(SQL, ORACLE, SYBASE, etc.). Advises of | | |

| |feasibility of potential future projects to | | |

| |management. | | |

|Program Manager |Responsible for overall responsible for overall |Bachelor's Degree|8 |

| |program management of complex, multi‐task IT | | |

| |projects. Oversees all technical operations, prepares| | |

| |financial and contractual requirements. Responsible | | |

| |for cost control. Works with client representatives | | |

| |to ensure smooth project operation. Manages technical| | |

| |and administrative personnel when necessary. | | |

|Project Manager |Responsible for all responsible for all aspects of |Bachelor's Degree|5 |

| |the development and implementation of assigned | | |

| |projects and provides a single point of contact for | | |

| |those projects. Takes projects from original concept| | |

| |through final implementation. Interfaces with all | | |

| |areas affected by the project including end users, | | |

| |computer services, and client services. Defines | | |

| |project scope and objectives. Develops detailed work| | |

| |plans, schedules, project estimates, resource plans,| | |

| |and status reports. Conducts project meetings and is| | |

| |responsible for project tracking and analysis. | | |

| |Ensures adherence to quality standards and reviews | | |

| |project deliverables. Manages the integration of | | |

| |vendor tasks and tracks and reviews vendor | | |

| |deliverables. Provides technical and analytical | | |

| |guidance to project team. Recommends and takes | | |

| |action to direct the analysis and solutions of | | |

| |problems. | | |

|Agile Coach |Embed an agile culture using techniques from a wide |Bachelor's Degree|6 |

| |range or agile and lean methodologies and | | |

| |frameworks, but be methodology agnostic. Help to | | |

| |create an open and trust‐based environment, which | | |

| |enables a focus on delivery and facilitates | | |

| |continuous improvement. Assess the culture of a team| | |

| |or organization and delivery processes in place to | | |

| |identify improvements and facilitate these | | |

| |improvements with the right type of support. | | |

| |Showcase relevant tools and techniques such as | | |

| |coaching, advising, workshops, and mentoring. Engage| | |

| |with stakeholders at all levels of the organization.| | |

| |Develop clear lines of escalation, in agreement with| | |

| |senior managers. Ensure any stakeholder can easily | | |

| |find out an accurate and current project or program | | |

| |status, without disruption to delivery. Work | | |

| |effectively with other suppliers and agencies. Apply| | |

| |best tools and techniques to: team roles, behaviors,| | |

| |structure and culture, agile ceremonies and | | |

| |practices, knowledge transfer and sharing, program | | |

| |management, cross‐ team coordination, and overall | | |

| |governance of digital service delivery. Ensure key | | |

| |metrics and requirements that support the team and | | |

| |delivery are well defined and maintained. Equip | | |

| |staff with the ability to coach others. If | | |

| |organization level, executive coaching on the | | |

| |fundamental considerations of digital service | | |

| |delivery design | | |

|User Experience (UX) Engineer |Responsible for designing overall projects as well a |Associates |2 |

| |one-off features. Experience working within a Agile | | |

| |software development process. Able to conduct user | | |

| |research, including interviews and surveys for use in| | |

| |sitemaps, wireframes, and prototypes. Experience | | |

| |implementing designs using modern web technologies | | |

| |such as HTML5, CCS, JavaScript, JQuery, AngularJS, | | |

| |ReactJS, Bootstrap, and others. | | |

LABOR CATEGORY RATES GSA SCHEDULE CONTRACT INFORMATION TECHNOLOGY (IT) SERVICES (All rates below include IFF)

|SIN |LCAT |4/6/2018-4/5/2019 |4/6/2019-4/5/2020 |4/6/2020-4/5/2021 |4/6/2021-4/5/2022 |4/6/2022-4/5/2023 |

|54151S |Cloud Software |$123.72 | $ 126.19 | $ 128.72 | $ 131.29 | $ 133.92 |

| |Engineer/Developer II | | | | | |

|54151S |Software |$189.58 | $ 193.37 | $ 197.24 | $ 201.18 | $ 205.21 |

| |Engineer/Developer | | | | | |

| |Principal | | | | | |

|54151S |System Analyst/System |$172.80 | $ 176.26 | $ 179.78 | $ 183.38 | $ 187.04 |

| |Architect III | | | | | |

|54151S |Cloud Software |$145.15 | $ 148.05 | $ 151.01 | $ 154.03 | $ 157.12 |

| |Engineer/Developer III | | | | | |

|54151S |Software Analyst/Systems|$92.83 | $ 94.69 | $ 96.58 | $ 98.51 | $ 100.48 |

| |Architect I | | | | | |

|54151S |IT Subject Matter Expert|$175.52 | $ 179.03 | $ 182.61 | $ 186.26 | $ 189.99 |

|54151S |Mid Software Engineer |$148.59 | $ 151.56 | $ 154.59 | $ 157.68 | $ 160.84 |

|54151S |Jr.Software Engineer |$125.83 | $ 128.35 | $ 130.91 | $ 133.53 | $ 136.20 |

|54151S |Sr. Software Engineer |$183.14 | $ 186.80 | $ 190.54 | $ 194.35 | $ 198.24 |

|54151S |Subject Matter Expert |$185.01 | $ 188.71 | $ 192.48 | $ 196.33 | $ 200.26 |

| |III | | | | | |

|54151S |Systems Engineer |$74.59 | $ 76.08 | $ 77.60 | $ 79.16 | $ 80.74 |

|54151S |Systems Engineer I |$114.38 | $ 116.67 | $ 119.00 | $ 121.38 | $ 123.81 |

|54151S |Systems Engineer II |$149.43 | $ 152.42 | $ 155.47 | $ 158.58 | $ 161.75 |

|54151S |Systems Engineer III |$174.84 | $ 178.34 | $ 181.90 | $ 185.54 | $ 189.25 |

|54151S |Software Developer I |------------------|$121.13 |$123.55 |$126.03 |$128.54 |

| | |--- | | | | |

|54151S |Software Developer II |------------------|$161.67 |$164.90 |$168.20 |$171.57 |

| | |--- | | | | |

|54151S |Software Developer III |------------------|$194.32 |$198.21 |$202.17 |$206.21 |

| | |--- | | | | |

|54151S |Software Developer IV |------------------|$202.81 |$206.87 |$211.00 |$215.22 |

| | |--- | | | | |

|54151S |Software Developer V |------------------|$226.04 |$230.56 |$235.17 |$239.88 |

| | |--- | | | | |

|54151S |DevOps Engineer I |------------------|$155.81 |$158.93 |$162.10 |$165.35 |

| | |--- | | | | |

|54151S |DevOPs Engineer II |------------------|$192.42 |$196.27 |$200.19 |$204.20 |

| | |--- | | | | |

|54151S |DevOps Engineer III |------------------|$215.94 |$220.26 |$224.66 |$229.16 |

| | |--- | | | | |

|54151S |Data Scientist I |------------------|$148.57 |$151.54 |$154.57 |$157.66 |

| | |--- | | | | |

|54151S |Data Scientist II |------------------|$179.85 |$183.45 |$187.12 |$190.86 |

| | |--- | | | | |

|54151S |Data Scientist III |------------------|$199.44 |$203.43 |$207.50 |$211.65 |

| | |--- | | | | |

|54151S |Content |------------------|$160.57 |$163.78 |$167.06 |$170.40 |

| |Writer/Strategist |--- | | | | |

|54151S |Information Assurance |------------------|$175.08 |$178.58 |$182.15 |$185.80 |

| |Engineer |--- | | | | |

|54151S |System Architect |------------------|$199.75 |$203.75 |$207.82 |$211.98 |

| | |--- | | | | |

|54151S |Program Manager |------------------|$183.00 |$186.66 |$190.39 |$194.20 |

| | |--- | | | | |

|54151S |Project Manager |------------------|$169.86 |$173.26 |$176.72 |$180.26 |

| | |--- | | | | |

|54151S |Agile Coach |------------------|$190.24 |$194.04 |$197.93 |$201.88 |

| | |--- | | | | |

|54151S |User Experience (UX) |------------------|$127.12 |$129.66 |$132.26 |$134.90 |

| |Engineer |--- | | | | |

|The Vendor offers only the personnel who meet or exceed the minimum qualification requirements stated in the Commercial Labor Category Descriptions provided|

|herein. Vendor allows experience to substitute for minimum education requirements and education to substitute for minimum years of experience. Vendor |

|criteria for substitution are as follows: |

| |

|Education: An associate degree will equal 2 years of experience. A relevant bachelor’s degree will equal 4 years of experience. A relevant Master’s Degree |

|will equal 6 years of experience. A Doctorate will equal 8 years of experience. |

| |

|Experience: For every year of full time specific field experience, the person shall be credited with one-half |

|Year of degree qualifications toward the values stated in the labor category descriptions. |

| |

|GSA and/or the ordering activities may have access to any employee resume (by request) before, during, or after assignment of any GSA order. If for some |

|extenuating reason a person assigned to an order must be replaced or substituted, the ordering activity will be notified in advance, in writing, and the |

|substituted personnel will meet or exceed the required qualifications for the departing employee’s labor category. |

| |

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