Carolina Quintana



Carolina Quintana

0341-424-3211 (home) / 156-810-310 (cellular)

San Lorenzo 807, 2000 Rosario, Santa Fe, Argentina

[pic]

mcqg@

mcqgzbl2003@

mcqg2006@

Skype: mcqgzbl2005

* Outgoing, creative spirit

* Dependable, eager to learn and willing to work hard

* Self-directed and works well with wide variety of people

* Innovative, quick learner

* Proven ability to adapt to challenge

EDUCATION / CERTIFICATIONS

2015-2010 Medical Interpreting Work Certification issued by Language Associates Services

of Horsham, Pennsylvania.

2014. Graduated as a literary, technical, and scientific translator from Instituto de Educación

Superior Número 28, “Olga Cossettini”, Rosario, Argentina, a three-year accredited

provincial degree program.

2001. Certified by Texas Department of Health as a Community Interpreter

2000. Member of the Austin Area Translators and Interpreters Association, Austin, Texas

1999 Texas Governor’s Office Seminar on Free-Drug Enforcement

1997 National Alliance Information and Referral System as an Information and Referral Specialist

1984-1989 B.S. in Communications, Minor: Mass Media from School of Political Science, National

University of Rosario, Argentina (five-year senior college)

1983. High School Diploma, major: Education, Escuela Normal Superior # II

“Juan María Gutiérrez”, Rosario.

EMPLOYMENT Rosario, Argentina, Austin, Texas, Miami, Florida

2010 to present: Bilingual Interpreter (English-Spanish) for Language Services Associates Argentina (Pennsylvania, USA), for in the fields of healthcare, government, insurance, financial, utilities, travel, hospitality and general business): *New York City Housing Authority, *New York Tax and Finance Department, *Pennsylvania Bureau of Child Support Enforcement *PA Office of Children, Youth and Family *Buyers Protection Group (home owners insurance) *Pennsylvania Department of Public Welfare-Office of Income Maintenance (PA County Assistance Offices) *PA Bureau of Workforce Development Partner *Pennsylvania Office of Unemployment Compensation Services *Pennsylvania Department of Transportation *Pennsylvania State Worker’s Insurance Fund *PA Department of Revenue *PA Bureau of Occupational and Industrial Safety *PA Office of Medical Assistance Programs *PA Department of Medical Assistance *PA Neumors-Dupont Hospital * Department of Aging (PA-Office of Long-Term Living) * Passport Health Plan *Keystone Mercy Health Plan *Horizon NJ Health Plan *Texas Department of Human and Health Services *Human and Health Services Centers of the State Texas

*Logisticare (private transportation company whose clients are governmental health plan agencies and private health plan insurances as Amerigroup, Medicaid, South Carolina Department of Health and Human Services, Oklahoma Health Care Authority, Georgia Department of Community Health Service, Humana Medicare of North and South Florida, Connecticut Department of Social Services, Virginia Department of Medical Assistance Services, DMAS, Anthem, United Health Care, Peachtree Healthcare) *Alliance United Insurance *Farmer’s Insurance, 21st Century Insurance, *AIG Insurance, *Kemper Specialty (former Unitrin Property and Casualty Insurance company) *N-Telos Communications (mobile phone services) *Knoxville Utilities *Puget Sound Energy * Pacific Gas and Energy of California (PG&E) *American Water Company *GMAC Mortgage (General Motors affiliate) *Hard Rock Casino *Harrah’s Casino *Vocal Link (technical support based out of Atlanta for Latin America) *Nissan Acceptance Motors *Discover Financial Services (credit card and loan company). Private miscellaneous corporations: Express Catalog (garment, shoes and accessories sales, Bank of Oklahoma, Little Caesar’s Pizza Corporate, Magnum Paint Sprayers, Alliance United Insurance,), Graco Inc., Red Brick Health, FML Oklahoma, Field Human Resources, Healthcare providers (medical calls): CHOP (Children’s Hospital of Philadelphia), Rush University Hospital, Central Texas Community Clinic, Riverside Community Health Center, Pflugerville Clinic, Saint David’s Hospital, Texas State Medicaid, Texas Orthopedics, Brickell Hospital, Nursewise (24 hour nurse hotline), Catalyst Rx (pharmacy services), Sunshine Health System Plan, Peach State Health Plan (Georgia State Medicaid), Spectra Corp (Triage Hospital), Sentene (Superior Health Plan), Bayada Nurses (home health aids and therapists), JFK Medical Center, behavioral sciences (crisis hotline), Georgia Wellness, Health Trust Purchasing Group, Med Assets, PA Nemours-Alfred I. Dupont Hospital for Children, St. Joseph Medical Center, Bebee Medical Center, Methodist Healthcare System, San Antonio, Albert Einstein Healthcare, Jewish Hospital, Health Care Practitioners NE Clinic, United Health Care Pregnancy, Irving Copell Surgical Hospital, United Surgical Partners International, Baylor Surgical Centers, Star Healthcare, Erlanger Health System, Mercy Hospital, Performance Technology, , Social Worker Line, Corolla Pediatric,

, health risk assessments, medical case management services, hospital and psychiatric ward admissions,

2010-2005 Translations from Spanish into English: Water Treatment Research abstracts published by CUMPA (National University of Rosario’s Scientific Journal), “Comparative study of immediate and mediate effect of eugenol-based sealers upon resinous cements bond strength” doctoral thesis by Dr. Alberto Krembil and José M. Carcedo, Ricardo. School of Dentistry, National University of Rosario, Santa Fe, Argentina.

2005-2002 Depositions, affidavits and court hearings for insurance claims, child support hearings and divorce hearings at the Miami-Dade courthouse, asylum interviews at former Miami Immigration and Naturalization Service, medical examinations for insurance claims and worker’s compensation purposes. Drug-dealing criminal case at Broward County Correctional Center of Pompano Beach, adoption case in Coral Springs, focus groups sessions for private companies and Florida state, non-profit neighborhood and community advocacy.

2000-1999 Interpreter and Translator for the State of Texas

General Services Commission, Staff Development Office:

New Employee Orientation sessions, monthly meetings, Customer Workshop I, employees’ evaluation and employees’ advocacy.

Texas Department of Health, Vital Statistics Bureau and W.I.C. program: Administrative Hearings

Texas Rehabilitation Commission: case workers/clients meetings.

Texas School for the Blind and Visually Impaired: Parent Training Workshop.

Texas Ethics Commission: State Officers and Employees Training. Supervisory Skills Phase II and III.

Texas Health and Human Services Commission: Mexican birth certificates, divorce decrees, marriage licenses, affidavits for decree of detention.

C.H.I.P. (Children Health Insurance Program): Dental Program.

State of Texas Offense affidavit: form Animal Attack.

Translator and Interpreter for the City of Austin and Austin Travis County Health and Human Services

City of Austin Utilities Department: monthly customers’ bulletin, Budget Payment

Program, Notice of Action pamphlet, letter of introduction for surveys. Green Choice Program, Town Lake Animal Shelter (surveys’ letter of introduction for patients), Animal Control (surveys), and Animal Services (Animal Registration), Community Health Center, Community Health Clinic (Prenatal Care, Consent Form for Treatment and

Photo Consent), Dental Center, Solid Waste Services. Recycling Program (Consumers’ Notice of Action) Reach Out and Read Program. Austin Travis County community Health Center’s survey. First Worker’s Corporation (for undocumented immigrants): Board of Directors Meetings.

2001-2000 Translator, Editor and Consultant for University of Texas Master’s Degree Thesis of Director Heather Courtney.

Subtitles in Spanish and English for documentary “The Workers”, audience’s best voted film at South by Southwest International Film Festival, Authorization Waiver.

2001 Interpreter for the Lutheran Brotherhood’s “The Church Then and Now” Seminar

1998 Translator for the Crime Prevention Institute: non-profit administrative forms for compliance with grants and county requirements. Agency advocate in the Latin community.

Miscellaneous assignments:

For-profit:

Dell’s Manual Updates, New Spanish publication from Austin American Statesman newspaper “ Ahora sí”, Intel ISEF Science Service “Display and Safety Regulations”, TravelOne agency website, BIOEX Systems Home Exercise Equipment, Southern Union Gas, Texas Department of Banking, City of New Braunfels, Texas (Community Development Budget Grant Housing Authority), Honorable Village Hall of Bee Cave, Texas’ Votation Notice on city’s property taxation. Gallup Analysts (survey for El Paso, Texas’ votation). Texas Natural Resource Conservation Commission (Small Business Assistance Program). Travis County Probate Hearing (settlement of $860,000), Houston Chronicle Project Reader Survey. Trade license contract, legal deposition. Web Site for Samba Portuguese Institute. Advertisement copywriting.

Non-profit:

Goodwill Industries Biennial Report, Texas Association for Minority Business Enterprise (paper for state seminar “Stages in Group Formation”), Spina Bifid Association from Texas Gulf Center, custody affidavits, Americorps VISTA, Volunteer to Serve America, First Workers Corporation’s Board of Directors meeting. Evaluation by University of Texas’s scholar Dr William Kelly. UT bilingual education research paper “Should Bilingual Education be banned from Elementary Schools in Texas?”). Interpreter for the Texas Partnership on Policy Making Workshop (for families of disabled children.) Interpreter for an extra-official visit for second biggest district’s Mayor from El Salvador. Interpreter on an official visit of a member of the American Chemistry Society.

INTERESTS / VOLUNTEER WORK

English-written poetry read at the Austin International Poetry Festival. Reading, tennis, swimming, dancing, singing. Community advocacy.

REFERENCES:

Daniel Tippens, Assistant Manager, INTERPRETALK ®, Interpreting by Telephone (IBT) Division, dtippens@

US office: from Argentina 0800-666-3298 ext. 55612 From USA: 1-800-305-9673

David Fadus, former Coordinator of the Teletech Argentina S.A’s Tranining Department. davidfadus@

Joseph Translation Services, owner Janet Joseph, (512) 927-7055 (Austin area,Texas) / joseph-translations@austin.

Legal Language Services, Andrew or Melissa, 1-800-788-0450 (New York) /mpegus@

Transnet Services, owner Jimmy Puertas, 1-800-736-7817 (Miami) / transnetserv@

Miami Interpreters, owner Martha Sierra, 305-271-5669 (Miami)

Expert Translators, Emily Correal, 305-279-0583 (Miami)

Associates Interpreters, owner Jordana Seligman, 305-663-3009 (Miami)

W.A.M. Insurance Agency, owner Wilver Almarales, 305-274-4353

Master Translating Services, Inc., owner Martha Esquivel, 305-279-2484 (Miami)

Adriana Shaked Translations, owner Adriana Shaked , 305-933-9595 (Miami) area / info@

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