JOB DESCRIPTION FOR JOB TITLE

UW HEALTH JOB DESCRIPTION

Interface Analyst

Job Code: 330034 Mgt. Approval: B Larkworthy Date: 8-14

FLSA Status: HR Approval: Date:

JOB SUMMARY

The Interface Analyst is responsible for the development, implementation, and support of electronic data interchange (EDI) interfaces between numerous systems that support patient care, medical faculty, clinical staff and departments, administrative staff and departments, and information services. This position requires intermediate technical skills in gathering information

from users, defining work problems, and development and support of EDI interfaces. The purpose of this position is to develop, implement, and maintain EDI interfaces.

This position requires the ability to evaluate and analyze subject matter, and develop specifications to create or enhance information processing functions. Excellent verbal and written communication skills are essential. Successful performance utilizes and develops skills project management, and the analysis, design, and implementation of EDI interfaces. In addition, the individual must have strong technical knowledge and experience with a variety of EDI, programming, and networking technologies to meet objectives.

Problems and tasks encountered are of a moderate to high level of difficulty and can usually be solved through research and analysis, or by referring to Senior Interface Analysts and/or supervisors. This position requires innovation and vision in problem-solving and meeting objectives in a timely manner. This individual must utilize a strong logical approach to analyze problems, pinpoint their sources, correct any errors, and redesign interfaces to prevent future problems.

The Interface Analyst works with others, both internal and external to UW Health, to develop, implement, and maintain interfaces in a multi-organizational, enterprise environment. Organizational and communication skills are crucial to successful performance in this position. Excellent verbal and written communication and teamwork skills are essential.

A wide variety of internal and external relationships are involved to perform the duties in this position. Internal contacts include representatives from the Hospital and Clinics, Medical Foundation, Department of Family Medicine, Access Community Health Centers, Medical School, and Unity Health Insurance. External contact is primarily with software vendors and other healthcare organizations. Developing and maintaining good communication with these contacts is essential to accomplishing the objectives of this position and the goals of the UW Health enterprise.

MAJOR RESPONSIBILITIES

Most of the following responsibilities are at a lead capacity, mentoring other analysts when appropriate. Interface Development

1. Collaborate with ancillary system analysts and users, and software vendors to understand and develop business and functional interface requirements.

2. Analyze and translate business requirements into functional and non-functional requirements. 3. Design, develop, test, and deploy new interfaces to satisfy defined requirements. 4. Accurately estimate required effort level and time required to complete assigned tasks and consistently meet these

estimates. 5. Ensure interface processes conform to all applicable regulatory and accreditation requirements. 6. Identify testing scenarios and write test plans and user acceptance testing cases for quality assurance. 7. Adhere to development standards that allow for the maintainability of interfaces in a manner that supports team

development and assist with their creation. 8. Assure compliance with that all testing, documentation, and change management requirements. 9. Prepare system specification documents for new and existing applications, and documentation of interface

modifications and upgrades. Review and edit documentation prepared by other interface analysts. 10. Participate in the analysis and modification of the interface architecture to resolve issues and plan for future growth.

Interface Support and Maintenance 11. Manage, monitor, and maintain the Epic and Cloverleaf Interface Engine system. 12. Troubleshoot EDI processing errors, identify the cause, determine possible resolutions, and fix defects in existing interfaces. 13. Provide 24x7x365 on-call support for interfaces, promptly responding to critical failures, and escalating issues when necessary. 14. Provide on-going support for existing interfaces. 15. Analyze performance of interfaces and take actions to correct deficiencies. 16. Coordinate with both internal and external trading partners to ensure the efficient processing of transaction data.

UW HEALTH JOB DESCRIPTION

Project Management 17. Serve as the lead interface analyst on medium to large scale projects as designated by department management. 18. Assist with the preparation of necessary project documentation as defined by department management. 19. Provide project management staff with status reports regarding assigned projects.

Personal/Professional Development 20. Attend and participate in national and regional conferences and seminars. 21. Keep abreast of the state-of-the-art through professional literature and courses of study.

ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS.

JOB REQUIREMENTS

Education

Minimum Preferred

Bachelor's Degree (relevant work experience may be considered in lieu of) Bachelor's or Master's degree in Healthcare, Information Technology, Business, or related field strongly preferred

Work Experience

Minimum

3 years relevant experience in reading and manipulating HL7 and working with interface engines

Preferred

? Experience in the following technologies: Cloverleaf Interface Engine, Epic Bridges, Tcl/Tk, XML, X12, TCP/IP, SSL, FTP, Web Services, Perl, Cache ObjectScript and/or MUMPS/M

? 5-7 years of relevant experience in a Healthcare setting

Licenses & Certifications Minimum

Preferred

Epic Interface Administrator (Bridges) Certification Certified Cloverleaf Developer

Required Skills, Knowledge, and Abilities

? Excellent communication, problem-solving, and organizational abilities ? Excellent communication skills in both written and verbal presentation ? Strong interpersonal, communication, and customer service skills ? Excellent analytical skills, with the ability to understand complex data structures

and efficiently manipulate large data sets

? Strong logical thought process for design and analysis, with the ability to translate verbal and written information into interface requirements

? Strong ability to interpret and present data with attention to accuracy and detail ? Strong ability to work independently and be result oriented ? Ability to prioritize projects and react to critical deadlines ? Ability to manage multiple tasks with ease and efficiency ? Strong ability to clearly communicate technical information to all levels of staff ? Ability to acquire, assimilate, and apply new technical knowledge and skills

quickly and autonomously

AGE SPECIFIC COMPETENCY (Clinical jobs only)

Identify age-specific competencies for direct and indirect patient care providers who regularly assess, manage and treat patients.

Instructions: Indicate the age groups of patients served either by direct or indirect patient care by checking the appropriate

boxes below. Next,

Infants (Birth ? 11 months)

X Adolescent (13 ? 19 years)

Toddlers (1 ? 3 years)

X Young Adult (20 ? 40 years)

Preschool (4 ? 5 years)

X Middle Adult (41 ? 65 years)

School Age (6 ? 12 years)

X Older Adult (Over 65 years)

JOB FUNCTION

Review the employee's job description and identify each essential function that is performed differently based on the age group of the patient.

PHYSICAL REQUIREMENTS

Indicate the appropriate physical requirements of this job in the course of a shift. Note: reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.

Physical Demand Level

Occasional

Frequent

Constant

Up to 33% of the time 34%-66% of the time 67%-100% of the time

UW HEALTH JOB DESCRIPTION

X Sedentary: Ability to lift up to 10 pounds maximum and

occasionally lifting and/or carrying such articles as dockets, ledgers and small tools. Although a sedentary job is defined as one, which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met.

Light: Ability to lift up to 20 pounds maximum with frequent

lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may only be a negligible amount, a job is in this category when it requires walking or standing to a significant degree.

Medium: Ability to lift up to 50 pounds maximum with

frequent lifting/and or carrying objects weighing up to 25 pounds.

Heavy: Ability to lift up to 100 pounds maximum with frequent

lifting and/or carrying objects weighing up to 50 pounds.

Very Heavy: Ability to lift over 100 pounds with frequent

lifting and/or carrying objects weighing over 50 pounds.

List any other physical requirements or bona fide occupational qualifications:

Up to 10#

Up to 20# 20-50# 50-100#

Over 100#

Negligible

Up to 10# or

requires significant walking or standing, or requires pushing/pulling

of arm/leg controls

10-25#

25-50# Over 50#

Negligible

Negligible or constant

push/pull of items of negligible weight

Negligible-10# 10-20#

Over 20#

Work/Environmental: Moderate noise level consistent with an office environment

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