Deltassist Family and Community Services



Deltassist Family and Community Services SocietyAuxiliary Secretary/ReceptionistThis position reports to the Office ManagerDescription:The Auxiliary Secretary/Receptionist position is a clerical support staff position. The Secretary/Receptionist performs a variety of tasks and duties to support and maintain the family and community services of the agency and to participate in the on-going external accreditation and performance and quality improvement processes with the agency. This person will be on call and will be called in order of seniority to cover shifts for regular staff. This position requires front line contact with individuals, businesses, community organizations, government agencies, and Ministry personnel from outside the organization as well as staff of Deltassist Family and Community Services Society. Duties and Responsibilities:Organize and maintain the operations of Reception to ensure that all callers, both in person and by telephone, are greeted with courtesy and respect and are assisted in a timely manner with their requests. Organize and maintain office operations and procedures to ensure that equipment, supplies and services for staff and clients are available as required. Maintain client files and databases by ensuring all files are processed according to agency standards and in a timely, accurate manner.Provide, produce and distribute printed documents/materials in an accurate, presentable format and in a timely manner for administration purposes and in support of the agency’s family and community services.Participate in the orientation, and training of office volunteers.Provide other related duties as directed. Qualifications:Education:Grade 12 graduation or mercial program, business school, or equivalentExperience:Minimum of three years general office/receptionist experienceCommunity service/non-profit experience (preferred)Experience in working with volunteers (preferred)Other:Keyboarding at 60 words per minuteExcellent written/verbal communication skillsExcellent organizational skillsExcellent computer skills including experience with current business computer software applications, such as Microsoft Office 2010 software and network applications (preferred)Knowledge of current office procedures and equipmentAbility to deal effectively with people, some in crisis situations Ability to work as part of a teamJob BenchmarkAdministrative AssistantGrid LevelGrid 10Please indicate your interest in this position by submitting a cover letter and resume by March 30, 2015. To:Office ManagerDeltassist Family and Community Services Society9097 – 120 Street, Delta, B.C. V4C 6R7Fax: 604-594-3496E-Mail: barbaram@Pay Range:Position covered under the collective agreementAdministrative Assistant Grid 10This position requires Union membership. Deltassist Family and Community Services Society is an equal opportunity employer. Successful applicants are subject to a criminal record check. This position is open to male and female applicants. Deltassist Family and Community Services Society thank all applicants for their interest. Only short-listed applicants will be contacted. ................
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