Training Checklist
Sales Associate Basic Skills Checklist *
Associate Name __________________________________________________ Store __________________
Job Title_____________________________________________ Hire Date___________________________
Instructions: Training is complete when the associate has demonstrated to that he/she can perform task with proficiency. Checklist should be completed within two weeks of hire and emailed to Human Resources.
|TASK |TRAINING ASSIGNED TO |INITIAL & DATE COMPLETED|
|Store Tour | | |
|Walk store to introduce to co-workers and familiarize with areas (depts, restrooms, breakroom, stockroom, | | |
|outdoor areas) | | |
|Tour bag goods/loading areas and describe product differences | | |
|Introduce Dept. Tour/FAQ’s Booklet and establish schedule for completing department tours | | |
|Helpfulness | | |
|Customer Coordinator Best Practice form | | |
|Review Telephone Best Practice (Mgr. Handbook OPER1450.01) | | |
|Review Two-way Radio Best Practice (Mgr. Handbook OPER1500.01) | | |
|Review procedures for In-Store Pickup and Curbside Pickup | | |
|Discuss loading procedures, emphasizing how to properly ask for receipt | | |
|Skills | | |
|Review Duty Lists and Elder’s To Do list and train each task | | |
|Shelf Conditioning Best Practice form | | |
|Restocking Merchandise Best Practice form | | |
|Cut electric wire | | |
|Cut chain, rope, cable | | |
|Cut carpet runner | | |
|Cut copper tubing | | |
|Cut, price & add SKU – poultry netting, hardware cloth, screen wire | | |
|Pump kerosene | | |
|Record entries in the Special Order Log and Service Log | | |
|Review proper use of key machine, proper key identification & offering of designer keys for KW& SC | | |
|Complete Glass Training Checklist (TRAIN4370.01) | | |
|Review Acenet procedures | | |
|Review IMU procedures | | |
|Complete Receiving Training Checklist | | |
Training Coordinator’s Signature __________________________________________ Date __________________
Manager’s Signature___________________________________________________ Date ____________________
I agree that the items listed above have been sufficiently explained and/or shown to me, and I understand these items.
Associate Signature __________________________________________________ Date ____________________
*Progress on more advanced skills, like cutting keys and cutting glass, are monitored through the Skills Inventory Chart posted at each store.
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05/21/18
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