Training Checklist



Sales Associate Basic Skills Checklist *

Associate Name __________________________________________________ Store __________________

Job Title_____________________________________________ Hire Date___________________________

Instructions: Training is complete when the associate has demonstrated to that he/she can perform task with proficiency. Checklist should be completed within two weeks of hire and emailed to Human Resources.

|TASK |TRAINING ASSIGNED TO |INITIAL & DATE COMPLETED|

|Store Tour | | |

|Walk store to introduce to co-workers and familiarize with areas (depts, restrooms, breakroom, stockroom, | | |

|outdoor areas) | | |

|Tour bag goods/loading areas and describe product differences | | |

|Introduce Dept. Tour/FAQ’s Booklet and establish schedule for completing department tours | | |

|Helpfulness | | |

|Customer Coordinator Best Practice form | | |

|Review Telephone Best Practice (Mgr. Handbook OPER1450.01) | | |

|Review Two-way Radio Best Practice (Mgr. Handbook OPER1500.01) | | |

|Review procedures for In-Store Pickup and Curbside Pickup | | |

|Discuss loading procedures, emphasizing how to properly ask for receipt | | |

|Skills | | |

|Review Duty Lists and Elder’s To Do list and train each task | | |

|Shelf Conditioning Best Practice form | | |

|Restocking Merchandise Best Practice form | | |

|Cut electric wire | | |

|Cut chain, rope, cable | | |

|Cut carpet runner | | |

|Cut copper tubing | | |

|Cut, price & add SKU – poultry netting, hardware cloth, screen wire | | |

|Pump kerosene | | |

|Record entries in the Special Order Log and Service Log | | |

|Review proper use of key machine, proper key identification & offering of designer keys for KW& SC | | |

|Complete Glass Training Checklist (TRAIN4370.01) | | |

|Review Acenet procedures | | |

|Review IMU procedures | | |

|Complete Receiving Training Checklist | | |

Training Coordinator’s Signature __________________________________________ Date __________________

Manager’s Signature___________________________________________________ Date ____________________

I agree that the items listed above have been sufficiently explained and/or shown to me, and I understand these items.

Associate Signature __________________________________________________ Date ____________________

*Progress on more advanced skills, like cutting keys and cutting glass, are monitored through the Skills Inventory Chart posted at each store.

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05/21/18

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