The Recruitment, Hiring, Retention & Engagement

The Recruitment, Hiring, Retention & Engagement

of Military Veterans

Deborah Bradbard, Ph.D. Institute for Veterans and Military

Families, Syracuse University

James Schmeling, J.D., Student Veterans of America



sponsored by



Veterans at Work Certificate Program

Learn the value that skilled veterans

bring to the civilian workplace.

Demonstrate your commitment

to attract, hire, and retain these talented professionals.

Earn 10 professional development

credits towards your SHRM-CP or SHRM-SCP recertification.

The Veterans at Work Certificate, developed for HR professionals, hiring managers, and front-line supervisors, is a FREE multi-faceted program from the SHRM Foundation.

Take your first step in earning the certificate by reading this guidebook, The Recruitment, Hiring, Retention & Engagement of Military Veterans.

Learn more at:

VeteransAtWork

sponsored by



18-1730

Contents

1

Executive Summary

4

The Business Case for Hiring Veterans

8

Leveraging Veteran Talent in the Workplace

12

The Foundation for Competitive Advantage

14

Define and Introduce a Competency-Based Recruiting and Selection Process

15

Revisit How Your Company Recruits and Hires Veterans

19

Use Resources for Employers to Find Veteran Job Candidates

22 Talent Deployment and Development

23

Focus Relentlessly on Alignment with the Marketplace

23

Recognize the Importance of Meaning and Purpose for Veteran Employees

25

Provide Early, Frequent, and Informal Performance Feedback

25

Be Able to Say What's Next

25

Identify Exemplars

25

Understand that Potential and Readiness Are Not the Same

30 Conclusion

32 References

37 Appendix 1: Veteran Recruiting and Onboarding Checklist

38 Appendix 2: Training and Certification Checklist

39 Appendix 3: Assimilation and Employee Assistance Checklist

Recruitment, Hiring, Retention & Engagement

1

Executive

Summary

2

Veterans Hiring Guidebook

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