Jamaica Social Investment Fund, a public Sector Company ...



-704850-457200JAMAICA SOCIAL INVESTMENT FUNDISO 1400:2004 Certified 00JAMAICA SOCIAL INVESTMENT FUNDISO 1400:2004 Certified EMPLOYMENT OPPORTUNITYThe Jamaica Social Investment Fund seeks to hire a suitably qualified person for the following position:Helpdesk AdministratorThe Helpdesk Administrator engages directly with staff by providing technical and non-technical support arising from the use of the Company’s ICT infrastructure.The successful candidate’s primary responsibilities Provide appropriate Help Desk support to users of JSIF computer system on a variety of issues by identifying, researching and resolving technical hardware & software problems.Identify and log user needs, liaise with Programmers/Engineers to explain software errors and make recommendations regarding changes.Create and run SQL queries to access and analyse data from the corporate database for problem resolution.Provide training and workshops for incumbents in the use of the organizations applications and computing equipment.Develop, test, implement and maintain effective user and system help facilities.RequirementsAt least an Associate Degree in Software Engineering/Computer Studies or its equivalent. At least 1 years’ job-related experience or equivalent position. Significant experience in use of Microsoft windows database applications and the use of MS SQL query language.Proficiency in the use of Microsoft Office Suite, use of web browsers and Microsoft Windows Operating Systems (Win7/Win10).Knowledge of Microsoft Windows Networks, their basic Operation & Administration and computing hardware.Sound communication, interpersonal and excellent customer service skills.Well-honed trouble shooting, analytical and problem solving skillsAbility to work under pressure and independently or as a member of a team.If you meet the requirements, please submit your application by: August 29, 2019General Manager, Corporate Services Jamaica Social Investment FundThe Dorchester Building11 Oxford Road, Kingston 5Or Email: jobs@We thank all interested applicants however only persons short-listed for interviews will be contacted ................
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