T3x or T3xi Treadmill Troubleshooting



T3x or T3xi Treadmill Troubleshooting | |

|Symptom |Possible Cause |Test Procedure |Repair |

|Noise from under motor cover at |Drive belt misaligned. |- Remove motor cover and verify |- Adjust belt so that it is |

|the front of the unit during | |alignment of drive belt. |positioned at the center of the |

|use. | | |front roller and motor pulley. |

| | | |- Replace drive belt. |

| |Not enough tension on drive belt|- Remove motor cover and check |- Reattach spring to idler. |

| |(usually accompanied by chirping|to see if the spring is attached|- Tighten tension screw on |

| |noise). |to the idler. |idler. If needed, lock nut can |

| | |- Press down with your thumb on |be removed from idler screw. |

| | |tension screw while unit is |- If issue persists, replace |

| | |moving, does sound lessen? |drive belt and/or idler |

| | | |bearings. |

| |Noise coming from motor itself. |- Remove motor cover and check |- Use commentator stone to clean|

| | |motor brushes for contact |commentator. |

| | |(should be copper color). |- If motor without fan, replace |

| | | |motor. |

| | | |- If brushes bad replace motor. |

| |Noise only when belts in motion.|- Remove motor cover and unhook |- If motor pulley makes noise, |

| | |drive belt. Spin both motor |replace motor. |

| | |pulley and idler to check for |- If idler bearings make noise, |

| | |noise. |replace idler bearings. |

| |Noise while elevating. |- Check connection of elevation |- Lubricate elevation rack |

| | |motor to elevation rack at the |screws and worm shaft on |

| | |bottom of unit for lubrication. |elevation motor with heavy |

| | | |grease (lithium works fine). |

| | | |- If metal turning on metal, |

| | | |install Teflon washers. |

|Knocking / banging noise from |Deck shocks are deteriorating. |- Feel consistency of shocks. |- Replace deck shocks. |

|deck / belt area. | |Check if shocks are splitting / | |

| | |tearing. | |

| |Deck bolts are loose. |- Check bolt tightness |- Tighten deck bolts. |

| |Wax build up on rear roller. |- With run belt going slowly, |- Clean rear roller of wax. |

| | |feel rear roller with finger for| |

| | |bumps. | |

|No Belt Movement |No speed sensor reading |- If speed sensor not reading, |- Adjust spacing of speed sensor|

| | |unit should error after 30 |(should be 1 mm from magnets on |

| | |seconds of use. |front roller), bend bracket to |

| | |- Light near ss plugs into lower|get closer. |

| | |board should blink when movement|- Replace ss. |

| | |detected. | |

| | |- Test ss in Product Test in | |

| | |Engineering Mode. SS should | |

| | |read between 4.5 and 5.5 mph in | |

| | |Product Test. | |

| |Bad connection from lower to |- Check connections of console |- If pinched, cut, or bad |

| |upper board. |cable to lower and upper boards.|connections, replace console |

| | | |cable. |

|T3x or T3xi Treadmill Troubleshooting |

|Symptom |Possible Cause |Test Procedure |Repair |

|No belt movement (continued) |Emergency stop engaged |- If program starts, then beeps |- Check to see if e-stop cable |

| | |3 times and goes back to main |is wrapped around handlebar. |

| | |start, e-stop is engaged. |- Replace e-stop |

| |Motor brushes burnt |- Remove motor cover and check |- If motor does not have a fan |

| | |motor brushes for contact |on it, replace motor. |

| | |(should be copper color). |- Use commentator stone to clean|

| | |- Check wiring from motor to |commentator. |

| | |choke for char marks. |- If brushes bad, replace motor.|

|Belt Hesitation or Error 1 |Motor brushes burnt. |- Remove motor cover and check |- If motor does not have a fan |

| | |motor brushes for contact |on it, replace motor. |

| | |(should be copper color). |- Use commentator stone to clean|

| | |- Check wiring from motor to |commentator. |

| | |choke for char marks. |- If brushes bad, replace motor.|

| |Motor without a fan. |- Motor should have a fan |- If motor does not have fan on |

| | |installed on the top of the |it, replace motor. |

| | |motor. | |

| |Running belt loose. |- Check run belt tightness by |- Tighten belt as needed. |

| | |performing stomp test. | |

| |Running deck is worn. |- Crouch down beside run belt, |- Flip or replace run deck. |

| | |and with palm of hand press down| |

| | |hard on the belt. You should be| |

| | |able to move belt easily with | |

| | |weight on palm. | |

| |Insufficient power at club. |- Check club for 20 amp |- If power at club is not |

| | |dedicated circuits with |verifiable, switch outlets with |

| | |non-looped grounds. SEE MATRIX |another treadmill. |

| | |ELECTRICAL REQUIREMENTS. |- Update outlets at club. |

| | |- If power switch is flickering,| |

| | |this is an indication of | |

| | |insufficient power. | |

| |Lower control board bad. |- If upgraded motor installed |- Replace lower control board. |

| | |and belt / deck checked and unit| |

| | |does not pass auto calibration. | |

|No HR |HR Board is Bad |- If HR received, but off, or |- Replace HR Board |

| | |very high. If HR Board bad, you| |

| | |should receive a heart or – | |

| | |signal on the console from HR | |

| | |grips. | |

| |HR Grips are bad |- If no HR received and no |- Replace HR grips. |

| | |signal (heart or --) seen on | |

| | |console. | |

| |HR Wiring is bad |- If no HR received and no |- Replace wiring from HR grips |

| | |signal (heart or --) and the HR |to HR board. |

| | |grip replacement does not work. | |

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