NAE Commissioning Guide - Johnson Controls

NAE Commissioning Guide

MS-NAE35xx-2, MS-NAE45xx-2, MS-NAE55xx-3, MS-NAE5510-2U, MS-NAE5510-3U, MS-NAE551S-2, MS-NXE85SW-x, MS-NCE25xx-0 Building Technologies & Solutions



2020-10-30

LIT-1201519 Release 11.0

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NAE Commissioning Guide

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Contents

Introduction.................................................................................................................................................... 7 Summary of changes..................................................................................................................................... 7 NAE commissioning overview...................................................................................................................... 8

Network Automation Engines (NAEs)............................................................................................... 8 NCE25 models - Release 9.0.8................................................................................................................... 9 NAE35 models - Release 9.0.8................................................................................................................... 9 NAE45 models - Release 9.0.8................................................................................................................... 9 NAE55 models - Release 11.0.................................................................................................................. 10 NAE-S model - Release 8.1...................................................................................................................... 10 NAE85 model - Release 11.0................................................................................................................... 11

Warning banner................................................................................................................................. 11 MS/TP communications bus............................................................................................................ 12 Metasys network sites...................................................................................................................... 12 NAE commissioning.......................................................................................................................... 15 NAE configuration............................................................................................................................. 16 Site Management Portal user interface.......................................................................................... 17 Metasys UI.......................................................................................................................................... 19 Metasys Help Files............................................................................................................................. 20 Browser recommendations for downloading Launcher.............................................................. 20 System Configuration Tool (SCT)..................................................................................................... 20 Controller Configuration Tool (CCT)................................................................................................ 21 Archive databases............................................................................................................................. 21 NAE disk image updates and archive database upgrades........................................................... 22 Site Director........................................................................................................................................ 22 NAE Computer name........................................................................................................................ 23 NAE Object name............................................................................................................................... 24 Basic Access operating mode (small-capacity engines only)....................................................... 24 Login user names and passwords................................................................................................... 24 NAE connectivity................................................................................................................................ 26 Time zone, date, and time management....................................................................................... 27 Alarms and events............................................................................................................................. 27 Email notification............................................................................................................................... 28 Syslog DDA......................................................................................................................................... 29 Simple Network Management Protocol (SNMP) notification...................................................... 31 Initial default NCE/NAE configuration............................................................................................ 32 Allow HTTP.......................................................................................................................................... 33 Advanced Security Enabled.............................................................................................................. 35 FIPS and non-FIPS compliance........................................................................................................ 36 System and user preferences.......................................................................................................... 37 Reset Device command.................................................................................................................... 38 NAE network sensitivity.................................................................................................................... 39

NAE Commissioning Guide

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Detailed Procedures.................................................................................................................................... 39 Installing Launcher to access the NAE............................................................................................ 40 Establishing direct connection to an NAE...................................................................................... 42 Preparing NAE for a network that supports DHCP and DNS....................................................... 42 Preparing NAE for a network without DHCP and without DNS support when the NAE uses APIPA........................................................................................................................ 45 Preparing NAE for a network without DHCP and without DNS support when the NAE uses a static IP address................................................................................................... 46 Preparing NAE for a network that supports DHCP but not DNS................................................. 47 Preparing NAE for a network that supports DNS but not DHCP................................................. 48 Accessing Site Management Portal UI on an NAE........................................................................ 48 Entering basic NAE parameters in the focus screen..................................................................... 49 Entering NAE network parameters................................................................................................. 50 Creating email alarm and event notifications and destinations................................................. 52 Configuring encrypted email........................................................................................................... 57 Configuring encrypted email with no authentication required......................................................... 57 Configuring encrypted email with SMTP authentication.................................................................... 58 Configuring encrypted email with POP-before-SMTP authentication............................................... 58 Creating NAE SNMP alarm notifications and destinations........................................................... 59 Enabling Syslog reporting................................................................................................................ 62 Setting the time, date, time zone, and time synchronization...................................................... 64 Setting up NAE alarm parameters.................................................................................................. 65 Editing existing alarm parameters........................................................................................................ 65 Creating new alarms............................................................................................................................... 65 Designating an NAE as a child of a Site Director........................................................................... 66 Changing Site Director with the SCT..................................................................................................... 68 Removing user accounts from a demoted Site Director.............................................................. 68 Moving security database and clearing it from demoted Site Director prior to Release 6.0................................................................................................................................................. 69 Moving security database and clearing it from demoted Site Director Release 6.0 or later............................................................................................................................................................. 69 Enabling and disabling Warning Banner........................................................................................ 70 Adjusting NAE network sensitivity................................................................................................... 71 Replacing an NAE.............................................................................................................................. 74 Enabling Expert mode...................................................................................................................... 75

Troubleshooting........................................................................................................................................... 75 Common NAE problems................................................................................................................... 76 Corrupted NAE memory.......................................................................................................................... 76 Login problems........................................................................................................................................ 77 Network connection related problems................................................................................................. 77 NAE reset related problems................................................................................................................... 78 Troubleshooting guide............................................................................................................................ 78 NAE diagnostic tools......................................................................................................................... 82

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NAE Commissioning Guide

NAE LED status indicators....................................................................................................................... 82 NCE25 LED startup sequence................................................................................................................. 87 NAE35/NAE45 LED startup sequence.................................................................................................... 88 NAE55 LED startup sequence................................................................................................................. 88 Diagnostic tab........................................................................................................................................... 88 Summary tab............................................................................................................................................ 90 Troubleshooting procedures........................................................................................................... 91 Verifying Ethernet network communications (Ping)........................................................................... 91 Pre-boot execution environment (PXE)................................................................................................. 91 Determining the NAE IP address and device name for a network connection................................ 92 Determining the NAE IP address by using the NCT............................................................................ 92 Determining the NAE IP address and device name by using a serial port monitor........................ 92 Setting a computer to be compatible with APIPA......................................................................... 93 Related documentation............................................................................................................................... 93 Technical specifications - NCE, NAE, and NIE models.............................................................................. 95 Appendix: Time zone, date, and time management............................................................................. 105 Introduction..................................................................................................................................... 105 Time synchronization methods..................................................................................................... 105 Windows time synchronization............................................................................................................ 105 Multicast time synchronization............................................................................................................ 106 BACnet time synchronization............................................................................................................... 106 Example network............................................................................................................................. 107 Multiple time zones......................................................................................................................... 107 Site time server................................................................................................................................ 108 Local time and date indication on status bar.............................................................................. 108 Selecting a time synchronization method.................................................................................... 109 Configuring Site Director for Windows time synchronization.......................................................... 109 Configuring Site Director for Multicast time synchronization.......................................................... 110 Configuring Site Director for BACnet time synchronization (Network Engines only)................... 111 Configuring Site Director time to sync with external time source............................................ 112 Selecting a site time server for the Metasys Server Site Director (Windows)................................ 113 Selecting a site time server for the Metasys Server Site Director (Multicast)................................ 113 Selecting a site time server for the Network Engine Site Director (Windows)............................... 114 Selecting a site time server for the Network Engine Site Director (Multicast)............................... 115 Setting the time zone...................................................................................................................... 116 Setting the time zone on the Metasys Server Site Director.............................................................. 116 Setting the time zone in the Network Engine Site Director.............................................................. 117 Setting the date and time on the Site Director............................................................................ 118 Setting the date and time in the Metasys Server Site Director........................................................ 118 Setting the date and time in the Site Director Network Engine....................................................... 120 Multicast time synchronization settings....................................................................................... 122 Verifying the Site Director defined for an engine or server....................................................... 123 Appendix: Configuring and Maintaining Preferences........................................................................... 124

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Configuring and maintaining preferences introduction............................................................ 124 Preferences Concepts..................................................................................................................... 124

System and user preferences............................................................................................................... 124 Managing preferences.......................................................................................................................... 127 Detailed Procedures........................................................................................................................ 128 Configuring preferences....................................................................................................................... 128 Restoring default system preferences................................................................................................ 128 Copying preferences between devices............................................................................................... 128 Restoring default user preferences..................................................................................................... 129 Removing user preference files........................................................................................................... 129 Copying user preferences to another user........................................................................................ 129 Preserving preferences for a network engine update...................................................................... 129 Appendix: Certificate Management......................................................................................................... 131 Certificate management introduction.......................................................................................... 131 Certificate Signing Request (CSR).................................................................................................. 133 Import certificate............................................................................................................................. 134 Export certificate............................................................................................................................. 134 Certificate list view.......................................................................................................................... 134 Certificate tree view........................................................................................................................ 135 Download certificate....................................................................................................................... 137 Detailed procedures........................................................................................................................ 137 Requesting a certificate........................................................................................................................ 137 Importing a certificate........................................................................................................................... 139 Exporting a certificate........................................................................................................................... 141 Downloading a certificate..................................................................................................................... 142 Uploading a certificate.......................................................................................................................... 143 Deleting a certificate............................................................................................................................. 145 Deleting a certificate request............................................................................................................... 146 Replacing a self-signed certificate....................................................................................................... 146 Backing up a certificate......................................................................................................................... 147 Appendix: Erasing Network Engine SDRAM and flash memory.......................................................... 147 Erasing Network Engine SDRAM and flash memory.................................................................. 147 Software terms........................................................................................................................................... 150 Product warranty....................................................................................................................................... 150 Patents......................................................................................................................................................... 150 Contact information................................................................................................................................... 151

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NAE Commissioning Guide

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