E-HAILING INSPECTION GUIDELINES

TABLE OF CONTENT

NO ITEM

1

INTRODUCTION

2

ABBREVIATION

3

DOCUMENTATION

4

INSPECTION FEES

5

INSPECTION PROCEDURES

6

IDENTIFICATION CHECK

7

ABOVE-CARRIAGE INSPECTION

i. Body Work

ii. Doors & Windows

iii. Tyres / Rim / Axle

iv. Steering System

v. Brake System

vi. Cooling System

vii. Engine / Exhaust / Transmission

viii. Lamp

ix. Public Service Vehicle Equipment

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UNDER-CARRIAGE INSPECTION

i. Axle

E-HAILING INSPECTION GUIDELINES

PAGE NUMBER 4 5

6 ? 7 7 8

8 - 10 10

10 - 11 11 - 14 14 ? 15

15 16 ? 19 19 ? 20 20 ? 23

24 25 25 25

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E-HAILING INSPECTION GUIDELINES

ii. Steering System

iii. Suspension

iv. Engine / Exhaust / Transmission

9

PUBLIC SERVICE VEHICLE EQUIPMENT

10 TINTED GLASS INSPECTION

11 INSPECTION STANDARD

i. Smoke Emission Test (Diesel engine)

ii. Gas Analyser (Petrol engine)

iii. Side Slip Test

iv. Suspension Test

v. Brake Test

12 FREQUENTLY ASKED QUESTIONS

13 CHANNEL OF CUSTOMER FEEDBACK

14 WHISTLEBLOWER POLICY

15 TERMS & CONDITIONS

16 REFERENCE

25 - 26 26 - 29

30 31 - 32

33 33 33 33 33 33 34 34 - 36 36 37 37 38

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E-HAILING INSPECTION GUIDELINES

INTRODUCTION

PUSPAKOM is Malaysia's vehicle inspection specialist. Our inspections protect motorists, passengers, road users and increase road safety.

Puspakom Sdn Bhd (PUSPAKOM) is Malaysia's first and only comprehensive national vehicle inspection company appointed by the Malaysian Government to undertake all mandatory inspections for both commercial and private vehicles. Incorporated in 1994, we are a wholly-owned subsidiary of DRB-HICOM Berhad.

Our main roles are to conduct inspection on vehicles as to assist vehicle owners in ensuring the safety and roadworthiness of their vehicles as well as to ensure vehicle owners are in compliance with the regulations on preserving the environment via the emission test. This will be done through our strict and thorough inspection on vehicles to ensure they conform to the Government's safety and emission regulations.

Every year, PUSPAKOM performs more than 3 million vehicle inspections. PUSPAKOM has established a nationwide network of 56 full-fledged and well-equipped inspection centres, complemented by more than 25 inspection visiting sites that provide vehicle inspection services in Malaysia's less populated and rural areas. PUSPAKOM's Mobile Inspection Services which comprise of Mobile Truck, Mobile Van and Light Mobile, also provide convenient and hassle-free door-to-door vehicle inspection services to our individual and corporate customers. We pride ourselves in delivering fast, efficient and accurate vehicle inspection that are of professional standard.

This guideline is meant to provide a better understanding of the vehicle inspection at our branches. This includes the types of inspections, fees, documentation, inspection standard and other useful guidance. All information in this guideline intended to provide guidance for customers in preparing their vehicles for inspection.

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ABBREVIATION

JPJ JPJ KA

APAD LPKP JAS JPJK2 VOC VR1 A16 PG11A PG1 E-Hailing

E-HAILING INSPECTION GUIDELINES

- Jabatan Pengangkutan Jalan / Road Transport Department - Jabatan Pengangkutan Jalan (Kejuruteraan Automotif) / Road Transport Department (Automotive

Engineering) - Agensi Pengangkutan Awam Darat / Land Public Transport Agency - Lembaga Pelesenan Kenderaan Perdagangan / Commercial Vehicle Licensing Board - Jabatan Alam Sekitar / Department of Environment - Kad Pendaftaran Kenderaan / Vehicle Registration Card - Vehicle of Certificate - Laporan Pemeriksaan Kenderaan / Vehicle Inspection Report - Laporan Kegagalan Pemeriksaan Awalan / Initial Failure Inspection Report - Laporan Pemeriksaan Awalan / Initial Inspection Report - Notis Larangan Penggunaan Sesebuah Kereta Motor / Notice of Prohibition of Use of a Motor - Intermediation business (e-hailing) is a service provided to book public transport services through electronic

applications. These services include e-hailing vehicles and taxis. E-hailing vehicle is a private vehicle used to provide public transport services to passengers who book through electronic applications.

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