E-HAILING INSPECTION GUIDELINES

[Pages:38]TABLE OF CONTENT

NO ITEM

1

INTRODUCTION

2

ABBREVIATION

3

DOCUMENTATION

4

INSPECTION FEES

5

INSPECTION PROCEDURES

6

IDENTIFICATION CHECK

7

ABOVE-CARRIAGE INSPECTION

i. Body Work

ii. Doors & Windows

iii. Tyres / Rim / Axle

iv. Steering System

v. Brake System

vi. Cooling System

vii. Engine / Exhaust / Transmission

viii. Lamp

ix. Public Service Vehicle Equipment

8

UNDER-CARRIAGE INSPECTION

i. Axle

E-HAILING INSPECTION GUIDELINES

PAGE NUMBER 4 5

6 ? 7 7 8

8 - 10 10

10 - 11 11 - 14 14 ? 15

15 16 ? 19 19 ? 20 20 ? 23

24 25 25 25

2

E-HAILING INSPECTION GUIDELINES

ii. Steering System

iii. Suspension

iv. Engine / Exhaust / Transmission

9

PUBLIC SERVICE VEHICLE EQUIPMENT

10 TINTED GLASS INSPECTION

11 INSPECTION STANDARD

i. Smoke Emission Test (Diesel engine)

ii. Gas Analyser (Petrol engine)

iii. Side Slip Test

iv. Suspension Test

v. Brake Test

12 FREQUENTLY ASKED QUESTIONS

13 CHANNEL OF CUSTOMER FEEDBACK

14 WHISTLEBLOWER POLICY

15 TERMS & CONDITIONS

16 REFERENCE

25 - 26 26 - 29

30 31 - 32

33 33 33 33 33 33 34 34 - 36 36 37 37 38

3

E-HAILING INSPECTION GUIDELINES

INTRODUCTION

PUSPAKOM is Malaysia's vehicle inspection specialist. Our inspections protect motorists, passengers, road users and increase road safety.

Puspakom Sdn Bhd (PUSPAKOM) is Malaysia's first and only comprehensive national vehicle inspection company appointed by the Malaysian Government to undertake all mandatory inspections for both commercial and private vehicles. Incorporated in 1994, we are a wholly-owned subsidiary of DRB-HICOM Berhad.

Our main roles are to conduct inspection on vehicles as to assist vehicle owners in ensuring the safety and roadworthiness of their vehicles as well as to ensure vehicle owners are in compliance with the regulations on preserving the environment via the emission test. This will be done through our strict and thorough inspection on vehicles to ensure they conform to the Government's safety and emission regulations.

Every year, PUSPAKOM performs more than 3 million vehicle inspections. PUSPAKOM has established a nationwide network of 56 full-fledged and well-equipped inspection centres, complemented by more than 25 inspection visiting sites that provide vehicle inspection services in Malaysia's less populated and rural areas. PUSPAKOM's Mobile Inspection Services which comprise of Mobile Truck, Mobile Van and Light Mobile, also provide convenient and hassle-free door-to-door vehicle inspection services to our individual and corporate customers. We pride ourselves in delivering fast, efficient and accurate vehicle inspection that are of professional standard.

This guideline is meant to provide a better understanding of the vehicle inspection at our branches. This includes the types of inspections, fees, documentation, inspection standard and other useful guidance. All information in this guideline intended to provide guidance for customers in preparing their vehicles for inspection.

4

ABBREVIATION

JPJ JPJ KA

APAD LPKP JAS JPJK2 VOC VR1 A16 PG11A PG1 E-Hailing

E-HAILING INSPECTION GUIDELINES

- Jabatan Pengangkutan Jalan / Road Transport Department - Jabatan Pengangkutan Jalan (Kejuruteraan Automotif) / Road Transport Department (Automotive

Engineering) - Agensi Pengangkutan Awam Darat / Land Public Transport Agency - Lembaga Pelesenan Kenderaan Perdagangan / Commercial Vehicle Licensing Board - Jabatan Alam Sekitar / Department of Environment - Kad Pendaftaran Kenderaan / Vehicle Registration Card - Vehicle of Certificate - Laporan Pemeriksaan Kenderaan / Vehicle Inspection Report - Laporan Kegagalan Pemeriksaan Awalan / Initial Failure Inspection Report - Laporan Pemeriksaan Awalan / Initial Inspection Report - Notis Larangan Penggunaan Sesebuah Kereta Motor / Notice of Prohibition of Use of a Motor - Intermediation business (e-hailing) is a service provided to book public transport services through electronic

applications. These services include e-hailing vehicles and taxis. E-hailing vehicle is a private vehicle used to provide public transport services to passengers who book through electronic applications.

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DOCUMENTATION

Berkala Pertama Inspection (for vehicle that are 3 to 10 years* from the date of registration which without VOC EHailing) *Vehicle age:

CKD : Vehicle age are counted from registration date CBU : Vehicle age are counted from manufactured date Routine Inspection

Re-inspection

E-HAILING INSPECTION GUIDELINES

Required Documents JPJK2/VOC (Original) or Copy of JPJK2/VOC (certified by JPJ) or Vehicle Information

from JPJ Electronic Vehicle Permit (Permit Ref No. / eVP) Approval Letter for NGV Installation**

JPJK2/VOC (Original) or Copy of JPJK2/VOC (certified by JPJ) or Vehicle Information from JPJ

Electronic Vehicle Permit (Permit Ref No. / eVP) Latest Inspection Certificate (Disc) JPJ Summon / JPJ Compound Receipt / Approval Letter for Inspection

Postponement Date (if the vehicle fails to attend inspection on the appointment date)** Approval Letter for NGV Installation** Letter of Approval** JPJK2/VOC (Original) or Copy of JPJK2/VOC (certified by JPJ) or Vehicle Information from JPJ Latest VR1 Report (VR1 / A16) PG1 (Failed brake test 3 times consecutively)** Letter of Approval**

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E-HAILING INSPECTION GUIDELINES

Special Inspection

Directive Authority Note: ** for relevant information only INSPECTION FEES

JPJK2/VOC (Original) or Copy of JPJK2/VOC (certified by JPJ) or Vehicle Information from JPJ

Document related to inspection purpose Letter of Approval** JPJK2/VOC (Original) or Copy of JPJK2/VOC (certified by JPJ) or Vehicle Information

from JPJ Document related to inspection purpose

Type of Inspection

1st Routine

Routine

Re-inspection

Special

Directive Authority

Voluntary Vehicle Inspection Voluntary Vehicle Inspection (Single Item) Note: Inspection fee is subjected to 6% Service Tax

Inspection Fees 70 55 25 25 35 50 15

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INSPECTION PROCEDURE IDENTIFICATION CHECK

Chassis Number Engine Number Registration Number

E-HAILING INSPECTION GUIDELINES

Must be clear and distinct Untampered In accordance to JPJK2 / VOC / Original or Copy of Vehicle Information by JPJ

The letters and numbers are white with black background

Letter and number sizes, refer Figure 1 and Figure 1a

Height

: 70mm

Width

: 40mm

Thickness

: 10mm

Space between letter and number

: 30mm

Space between letters

: 10mm

Space between numbers

: 10mm

Figure 1 8

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