ROLE PURPOSE:



Role ProfileJob title:Confirmit Survey ProgrammerPay band:Band CTerms:Pension: SAULAnnual leave: 25 daysHours:Full-time – 37 hours per weekROLE PURPOSE:To be responsible for programming the Graduate Outcomes and other HESA surveys on the Confirmit platform.Graduate Outcomes is the biggest annual social survey in the UK and captures the perspectives and current status of up to 700,000 graduates. All graduates who completed a higher education course in the UK after August 2017 will be asked to take part in the survey 15 months after they finish their studies.Graduate Outcomes is delivered on the Confirmit platform making very extensive use of the full Confirmit feature set: CAWI, CATI, email, SMS, quotas, scripting, custom HTML, routing, pipelining, data load, extract, pre-processing, post-processing, automation.REPORTING RELATIONSHIPS:This post will be located in our Research and Insight team.RESPONSIBILITIES/DUTIES:Be HESA’s technical expert on the Confirmit platform.Create, update, improve, advise on survey solutions.Programming CAWI, CATI, email, SMS, quotas, scripting, custom HTML, routing, pipelining, data load, extract, pre-processing, post-processing, automation elements of surveys.Provide technical expertise on all elements of the survey and data collection process, including: feasibility, timings, costs, project setup, survey design, tools and custom solutions, data delivery formats and dashboard solutions.Integrate Confirmit survey with other platforms, including HESA’s bespoke graduate outcomes contacts data collection platform.Review and troubleshoot programming and technical aspects liaising with internal stakeholders and Confirmit technical support as needed.PRINCIPAL CONTACTS:InternalRegularly with Research and Insight team.Regularly with others in the organisation working on Graduate Outcomes.ExternalOccasionally with Confirmit and other suppliers regarding their services/products.Occasionally with external stakeholders and clients. PERSON SPECIFICATIONESSENTIAL Proven proficiency in Confirmit Horizon’s including survey development, reporting, scripting and platform integration, although experience of a similar technical platform coupled with a desire to become expert on the Confirmit Horizons Ability to participate in or lead Confirmit solution design workshops.Strong problem-solving skills, including an ability to “think outside the box”.Strong ability to translate functionally/process requirements into technical design deliverablesExcellent data processing skills and experience.Strong knowledge of one or more of the following: HTML, CSS, JavaScript, jQuery.Effective task management skills.Strong written and oral communication skills.Self-starter.Educated to degree level or substantial relevant experienceHIGHLY DESIRABLEBA/BSC degree, preferably in a technical field such as Computer Science. 2+ years’ experience in a similar role ................
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