Eddie T. Lou



|Eddie T. Lou |

|6219 Main Branch Road |San Ramon, CA 94582 |(510) 610-2828 |resume@ |

|OBJECTIVE |

| |To seek a challenging position as Senior Manager of UI Engineering with diverse job responsibilities in a growth-oriented organization. |

|SKILLS |

| |Proficiency with development tool: Coda, Eclipse, Home Site, Front Page, and Dreamweaver. |

| |Proficiency with graphic design applications: Photoshop, Illustrator, Flash, and Fireworks. |

| |Expert web development skills: HTML5, XHTML, ASP, PHP, ColdIgniter, ColdFusion, Server Side Include (SSI), Cascading Style Sheets (CSS3), SASS, LESS, XML,|

| |XSLT, JavaScript, Dust.js, Require.js, JQuery, YUI, Wordpress, and node.js. |

| |Strong knowledge in responsive web design, accessibility, web standards, usability, user experience, user centered design, and branding concept. |

| |Proficiency with desktop operating systems/applications: Windows, Mac OSX, Office, Acrobat, PowerPoint, Visio, Projects, FTP, CVS, Clearcase, Git, SVN, |

| |and Telnet. |

| |Strong database knowledge Access, MySQL, and SQL |

|URL REFERENCE |

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|PROFESSIONAL EXPERIENCE |

| |June 2014 – Present Bigcommerce San Francisco, CA |

| |Manager, Frontend Engineering |

| |Drive the design patterns and standards initiative. |

| |Manage the storefront platform re-architecture program. |

| |Hired, trained, and build the Frontend Engineering team for our new San Francisco office. |

| |Manage a team of 9 Frontend Developers between Sydney and San Francisco office. |

| |Introduced the UI Standard strategy and process. |

| |Works closely with Architects to build out the UI framework for the next generation of Bigcommerce themes engine. |

| |Skills Highlight: HTML, CSS, JavaScript, Photoshop, node.js, Responsive Web, and Accessibility. |

| |December 2012 – June 2014 Visa Foster City, CA |

| |Director, UI Engineering |

| |Manage Standards UI Engineering teams. |

| |Lead the complete rewrite of the V.me destination website within a 3 months time. |

| |Released the first fully WCAG2.0 AA compliance V.me product through the rewrite project. |

| |Improved the V.me site performance by over 60%. |

| |Introduced the first responsive design website that follows web standard. |

| |Hired, trained, and build the UI Engineering team of 20+ developers. |

| |Defines UI development process, and integrates the team into our product development cycle. |

| |Introduced the UI Standard strategy and process. |

| |Works closely with Architects to build out the UI framework for the next generation of V.me. |

| |Skills Highlight: HTML, CSS, JavaScript, Photoshop, require.js, node.js, and Accessibility. |

| |January 2012 – December 2012 Apollo Group (University of Phoenix) San Francisco, CA |

| |Manager, UI Engineering |

| |Manage a team of 9 UI Engineers for the next generation online elearning platform. |

| |Defines UI development process, and integrates the team into our product development cycle. |

| |Worked closely with Architects to build out the UI framework that was used as the foundation for development. |

| |Hiring, training and building out the new UI Engineering team. |

| |Drive the elearning platform’s accessibility compliance program. |

| |Skills Highlight: HTML, CSS, JavaScript, Photoshop, Dust.js, require.js, node.js, and Accessibility. |

| |August 2011 – January 2012 Apple, Inc Cupertino, CA |

| |Manager, Front-End Engineering |

| |Managed a team of 4 Front-End Engineers for |

| |Lead the release of several highly visible Apple product launches. |

| |Responsible for the hiring and building out the new Front-End Engineering team. |

| |Works with cross-functional team to improve on product launch process. |

| |Coordinate with design and production team on resource plan. |

| |Skills Highlight: HTML, CSS, JavaScript, and Photoshop. |

| |September 2009 – August 2011 PayPal San Jose, CA |

| |Staff Web Developer (Tech Lead) |

| |Lead the Consumer Products and Consumer Experience Web Development teams. |

| |Drive several highly visible programs such as Point of Sell, Compliance, Donation, Deferred Payment, Invoicing and Student Account. |

| |Manage the program for the highly anticipated next generation of PayPal core experience. |

| |Lead the upgrade from YUI to jQuery as the corporate standard JavaScript library, introduced a new Ajax framework, and proposed the use of pipelining to |

| |architecture. |

| |Completed the hiring of 2 Web Developers in 2009, 6 in 2010, and am continuing to expand the team by another 11 in 2011. |

| |Lead the effort of putting together and instructing new hire training across all Web Development verticals. |

| |Spearheading the effort of R&D in new technologies for the next generation of PayPal core experience. |

| |Streamlined development, testing, documentation, and review process for the two Consumer teams. |

| |Skills Highlight: HTML, CSS, JavaScript, XML, and XSLT. |

| |September 2006 – September 2009 PayPal San Jose, CA |

| |Senior Web Developer |

| |Lead the development of multiple PayPal Consumer and Merchant products including Child Accounts, Checkout, PayPal Security Key, Transactional Credit, Help|

| |Center, and various Risk Products. |

| |Developed the highly visible PayPal Developer Central and Integration Center website. |

| |Act as the Web Development Lead to the offshore team for the Consumer Experience vertical. |

| |Work with cross functional team to coordinate product development and ensure project deadlines are met. |

| |Participate as part of the web standard committee to develop internal guideline and evangelize web standards within PayPal. |

| |Provide HTML and CSS training to individual Web Developers |

| |Skills Highlight: HTML, CSS, JavaScript, XML, and XSLT. |

| |April 2005 – September 2006 Robert Half International Pleasanton, CA |

| |Senior User Interface Designer / Business Lead |

| |Design and develop the overall interface for corporate Intranet and various program web sites. |

| |Document design and style guide for use by Webmasters and Web Application Developers. |

| |Implement design and development process as well as putting in place a design guideline that focus on improving user experience. |

| |Skills Highlight: Usability, User Experience, Branding Strategy, HTML, DHTML, Photoshop, Flash, JavaScript, CSS, and Visio. |

| |September 2004 – March 2005 Cisco Systems, Inc. San Jose, CA |

| |Senior Web Developer / Senior User Interface Designer |

| |Design and implement corporate website for Partners and Resellers. |

| |Design intranet for Worldwide Channels. |

| |Support and implement for Cisco’s user experience guideline. |

| |Implement Flash module to generate various Executive business metrics. |

| |Skills Highlight: HTML, DHTML, Photoshop, Flash, JavaScript, CSS, and CGI. |

| |April 2004 – September 2004 PrO Unlimited, Inc. Burlingame, CA |

| |Senior Web Developer / Senior User Interface Designer |

| |Develop the overall interface for the company’s application. |

| |Maintain corporate, intranet, and client’s web site. |

| |Develop and maintain all internal application and design. |

| |Design all corporate demo used by various senior managements. |

| |Skills Highlight: HTML, DHTML, Photoshop, Flash, Illustrator, JavaScript, CSS, and CGI. |

| |July 2003 – April 2004 Cisco Systems, Inc. San Jose, CA |

| |Senior User Interface Designer |

| |Develop application prototype for the use of conducting usability studies, and training in order to enhance the user experience of the sales applications.|

| |Design the user interface of the sales applications base on the prototype. |

| |Design and maintain the user interface of the organization web portal to ensure a consistence look and feel under different platforms and browsers. |

| |Supporting the communication team with the design of email and web based newsletter. |

| |Skills Highlight: HTML, DHTML, Photoshop, Flash, Illustrator, JavaScript, CSS, Visio, and CGI. |

| |August 2000 – July 2003 Cisco Systems, Inc. San Jose, CA |

| |Web Developer |

| |Improved and enhanced the user experience, and ensure a consistence look and feel of various internal web portals. |

| |Lead the design for one of the top three most visited internal web portal. |

| |Lead the web development team to complete several migration projects. |

| |Design various web applications to simplify the process of scheduling executive briefings. |

| |Skills Highlight: HTML, DHTML, Photoshop, Flash, Illustrator, JavaScript, CSS, ColdFusion, SQL, Visio, and CGI. |

| |January 2000 – August 2000 JWAY Group, Inc. San Jose, CA |

| |Web Developer Project Consultant II |

| |Project manages consultant I with the responsibility of client relations/expectations and the development of web projects. |

| |Interact with clients to design and implement on clients’ web site. Such process would include project planning, creating mock-ups and the actual coding |

| |of the site. |

| |Designing the user interface of the clients’ sites focusing on branding, site usability, overall consistency and improvement on user experience. |

| |Mentoring new employees by preparing project briefs, documentations, and presentations. |

| |Act as a lead for the UI and Multimedia team to generating graphic artworks for use by the web team, as well as making final approval on all design |

| |projects. |

| |Skills Highlight: HTML, DHTML, Photoshop, Flash, Illustrator, JavaScript, CSS, ColdFusion, SQL, Visio, and CGI. |

| |May 1999 – January 2000 Arsys Innotech, Inc. Fremont, CA |

| |Internet Marketing Specialist |

| |Design and maintain corporate public and intranet site with the focus on user experience. |

| |Coordinate and design sales and marketing materials, such as advertising collateral, promotional programs, and newsletters. |

| |Design and approve of all graphic artwork used in advertisements, web site, and brochures. |

| |Interact closely with the Director of Marketing to set a standard and build the corporate branding strategy. |

| |Skills Highlight: HTML, DHTML, Photoshop, Flash, Illustrator, JavaScript, CSS, and CGI. |

| |February 1997 – March 1999 Empac International, Corp. Fremont, CA |

| |Lead Web / Graphic Designer |

| |Design and maintain the corporate and subsidiary’s external and internal web sites. |

| |Design graphics and animations for the use in both printed material and web sites. |

| |Mentor associate web designer by providing assistance and training according to the level of their skills. |

| |Distribute work to team members accordingly. |

| |Skills Highlight: HTML, Photoshop, Flash, Illustrator, JavaScript, CSS, and CGI. |

| |July 1995 – January 1997 Dynatron, Corp. Fremont, CA |

| |Web Designer |

| |Assisted in the setup of the first corporate web site by researching on various technologies. |

| |Design mockups of the site for review and approval. |

| |Design and maintain the corporate web site. |

| |Skills Highlight: HTML, Photoshop, Illustrator, JavaScript, and CGI. |

|EDUCATION AND TRAINING |

| |September 2002 – Present Devry University Fremont, CA |

| |Computer Information Systems |

| |Currently pursuing a bachelor degree in Computer Information Systems. |

| |Object Oriented Programming: C++, Oracle, SQL, and UML. |

| |Systems Analysis and Design. |

| |October 1995 – June 1997 De Anza College Cupertino, CA |

| |General Education |

| |Focus on General Education course and some programming courses. |

| |Programming: Fortran, Pascal, and C. |

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