March 2002 version - Save the Children International



|TITLE: Technical Director- Monitoring Evaluation Accountability and Learning (MEAL) and Knowledge Management |

|TEAM/PROGRAMME : Suchana – Ending the cycle of malnutrition in Bangladesh |LOCATION : Dhaka, Bangladesh |

|GRADE: TBC |CONTRACT LENGTH: 5 years |

|CHILD SAFEGUARDING : |

|Level 2: either the role holder will have access to personal data about children and/or young people as part of their work; or they will be |

|working  in a ‘regulated’ position (accountant, barrister, solicitor, legal executive); therefore a police check  will be required (at |

|‘standard’ level in the UK or equivalent in other countries). |

|ROLE PURPOSE: |

|The Technical Director – MEAL and Knowledge Management will be responsible for overseeing the development, coordination, monitoring as well as|

|systematic management of program learning for high quality program delivery and evidence generation for the Suchana programme, a 6 year £48 |

|million comprehensive and multi-sectoral programme to prevent chronic malnutrition in under-2 children in Bangladesh. The programme is funded |

|by DFiD. The aim of the programme is to break the inter-generational transfer of malnutrition through economic and cultural determinants in |

|two districts of Sylhet Division. Recognising the importance of supporting nutrition well before a child is born, and before girls become |

|mothers, the programme will adopt a lifecycle approach, with a focus on adolescents and, newly-weds. It is driven by a catalytic coalition, |

|comprising Save the Children (lead), iDE, HKI, WorldFish, icddr,b, RDRS Bangladesh, Center for Natural Resource Studies (CNRS) and Friends In |

|Village Development Bangladesh (FIVDB) who prioritise sustainability and scalability. Findings from a randomised controlled trial impact |

|evaluation will be used to advocate for strengthened nutrition governance through capacity building. |

| |

|The post-holder will lead the design and implementation of a Monitoring, Evaluation, Accountability and Learning (MEAL) system for gathering,|

|interpreting multiple forms of M&E data, research (formative and operational), process evaluation, and synthesis of resource documents |

|necessary for learning. The post holder will lead the design and implementation of a comprehensive Knowledge Management Strategy and |

|repository of learning for the successful implementation of the programmes. S/he will lead the roll out of M&E Minimum Operating Standards, |

|also develop and implement minimum requirements related to knowledge management and learning as part of the overall MEAL strategy and system. |

|S/he will provide guidance to design the comprehensive MIS for tracking beneficiaries effectively and measure progress over key beneficiary |

|level indicators. S/he will also initiate data quality assessment process to ensure quality data that feed into further program design, plan |

|and development. S/he will work closely with coalition members to instil a culture of sharing and learning across and within Suchana Sylhet |

|offices and at Dhaka level with other stakeholders. |

| |

|S/he will develop a KM strategy aligned with MEAL, and facilitate recalibration of programming to allow for best practices and innovations to |

|contribute to quality improvement Suchana programming. S/he will work closely with the MEAL Senior Manager, Advocacy Manager and |

|Communications & Documentation Manager to allow for rapid uptake of learning and translation into dissemination of materials and technical |

|resources to members and regional/country offices using a variety of web-based knowledge sharing platforms and technologies and support the |

|development of strategic and technical materials, including factsheets, briefs, and success stories, which summarize and synthesize program |

|learning and impact. Also, s/he will liaise with MEAL, KM and Communications staff from Save the Children and coalition members, and |

|contribute to technical and research related to KM on behalf of the Suchana. S/he will be accountable for the quality of data management. |

|Although equally responsible for abiding by the regulations of all the coalition partners, s/he will report to Team Leader, Suchana and also |

|liaise on a regular basis with the relevant SC UK Regional Portfolio Officer for Bangladesh. |

|SCOPE OF ROLE: |

|Reports to: Suchana Team Leader/Chief of Party |

|Dimensions: Dhaka-based, with field visits as required 20-30% travel |

|Staff directly reporting to this post : Senior MEAL Manager, Advocacy Manager, Senior Communication and Documentation Manager |

|Key contacts: Donors, GoB relevant ministries, senior leaders of coalition technical and implementing partners, and SC Senior Management Team,|

|Director-MEAL |

|KEY AREAS OF ACCOUNTABILITY: |

| |

|MEAL System Design and Roll-Out: |

|Lead in designing Suchana’s MEAL system by working closely with Suchana partners (technical and implementing), Program Technical Director, |

|Senior MEAL Manager and SCiBD’s MEAL Director. |

|Lead the design, development and implementation of a comprehensive MIS to track beneficiary level achievement and program performance. |

|Lead and establish MEAL policies, protocols, tools, standards, reporting guidelines and specifications, oversee their implementation, roll out|

|and monitoring compliance across coalition members. |

|Work with technical leaders to support implementing a continuous improvement system based on rapid uptake of learning from field within |

|Suchana. |

|Monitor the performance and management of MEAL across program delivery. |

|Data quality assessments/data audit to ensure better data collection and use of quality data to feed into program development and decision |

|making process. |

|Work with Suchana technical coalition advisors to build effective accountability mechanisms to meet standards and requirements of donors and |

|HAP standards on Accountability and Quality Management |

|Work closely with M&E team to align data collection and analysis with learning outcomes and design short, medium and long term learning |

|initiatives during the programme. |

|Act as focal point for large scale program evaluation, specifically on analysis and documentation. |

| |

|Learning and Knowledge Management: |

|Work closely with PDQ team members from coalition members to promote understanding of the importance of KM&L to achieve quality programming |

|Lead and design a comprehensive learning and knowledge management strategy for Suchana and assess performance regularly against agreed |

|standards and requirements of donors. |

|Institute a strong learning and knowledge management culture and practices within Suchana and ensure aligned with each of coalition priorities|

|and practices. |

|Develop learning agendas for Suchana, including Program Learning Groups (PLGs), and disseminate results. |

|Serve on KM-related groups within the coalition members and beyond to key stakeholders working in food security and nutrition |

|Act as a key link between the M&E/MEAL teams in Sylhet and Dhaka to ensure that KM&L is promoted as a key tool in programme management and |

|strategy development |

|Ensure that learning is accessed and used as an integral part of programme design and implementation |

| |

|Research and Evaluation: |

|Represent the Suchana coalition on any research and evaluation coordination group or groups |

|Participate in designing and implementation of studies, assessments, research studies and learning in coordination and cooperation with |

|program staff. |

|Lead work with the evaluation partners on designing the instruments to collect data as a part of the impact evaluation, a cluster randomised |

|trial, to ensure that all data needed by partners are collected |

|Promote the writing of research papers to report on the findings of Suchana |

|Keep track of all operational research and evaluation design (randomisation, impact assessment etc.) and, in coordination with technical / |

|project managers and provide logistical support to ensure evaluations happen smoothly. |

|Capture and disseminate lessons learned from evaluations and follow up on action planning, maintain a lessons learned database. |

|Synthesize findings from research (baseline, end line, process evaluation, formative research, and operations research), MIS tracking and |

|regular monitoring on a regular basis to demonstrate Suchana as a comprehensive intervention to wider people. |

|To manage and lead on key pieces of M&E research and development, for example providing advice on how Suchana determines issues of |

|attribution/contribution (Pillar 5). |

| |

|System Management (database, MIS), Communication, Reporting and Dissemination: |

|Lead and guide the system thinking process and measurement related to key indicators on system management and process of systemic changes |

|(government, NGO or multi-sectoral level) which support replicability and scalability of Suchana. |

|Guide for the development of comprehensive MIS for effective beneficiary tracking and provide necessary advice to the MIS/M&E person to design|

|suitable interface and system management relating Suchana MIS |

|Lead and manage Suchana staff to document and share program learning, innovations and results. |

|Lead and manage construction of the Suchana portal in collaboration with coalition members to develop page architecture, navigation, document |

|libraries and repository taxonomies. |

|Develop protocols, procedures, user guides and tools to ensure web-based information is up-to-date, accurate, and articulates consistent |

|messages about our work and technical capacity |

|Oversee the management of site access, restricted and/or collaborative spaces and document integrity. Lead any trouble-shooting or content |

|management activities. |

|Actively champion and promote use Suchana portal/ central repository for state of the art technical information and collaborative space. |

|Identify and nurture linkages with Suchana coalition to decentralize site management, encourage use, and change behaviours. |

|Collaborate with KM staff in members within coalition and beyond to identify resources for inclusion on portal and ensure that teams’ needs |

|are being met. |

|Work closely with communication team to communicate program learning (through document sharing, presentations, etc) internally and externally.|

|Co-ordinate with programme staff to ensure that lessons learned are properly documented and are incorporated into programme implementation and|

|design. |

|Develop high quality knowledge outputs such as working papers, case studies, technical notes, research and implementation tools, research |

|papers and policy briefs. |

|Coordinate, collaborate and oversee best practice consolidation across different Suchana components, ensure that the knowledgebase is |

|configured appropriately for optimum performance and widely adopted use. |

|Spread information relating to outcome of evaluation and research widely-in particular to government and other development actors and |

|academics. |

|Support the Advocacy Senior Manager and Communication and Documentation Manager on production of one-pager describing the project, key |

|activities, approaches, outcomes and impacts, production of case studies, best practices; lessons learned and project audit documents for |

|internal and external use on a regular basis. |

| |

|General |

|Ready to work in any natural disaster or emergency situation anywhere in Bangladesh; |

|Any other tasks assigned by the Supervisor. |

| |

|SKILLS AND BEHAVIOURS (our Values in Practice) |

|Accountability: |

|Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling SCI and coalition partners’ values; |

|Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see |

|fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved. |

|Ambition: |

|Sets ambitious and challenging personal, as well as team, goals; prioritises personal and team development; |

|Widely shares personal vision for Suchana, engages and motivates others; |

|Future orientated, thinks strategically. |

|Collaboration: |

|Builds and maintains effective relationships, with the team, colleagues, members and external partners and supporters; |

|Values diversity, sees it as a source of competitive strength; |

|Approachable, good listener, easy to talk to. |

|Creativity: |

|Develops and encourages new and innovative solutions; |

|Willing to take disciplined risks. |

|Integrity: |

|Honest, encourages openness and transparency. |

|QUALIFICATIONS |

|Master’s Degree, preferably in Statistics/Social Science, or relevant discipline / equivalent experience |

|EXPERIENCE AND SKILLS : |

|Essential |

|Minimum 10 years of experience, of which 5 years in a leadership position in knowledge management and M&E/ MEAL, particularly experience in |

|research methods, expertise in log frames and result frameworks, strategic communications, preferably for country-level programs or global |

|projects in international development. |

|Sound knowledge and experience of nutrition/health/food security programming and its challenges (situations where populations suffer from |

|medium to long-term chronic food insecurity and recurrent economic or social vulnerability). |

|Proven skills on MEAL, research and knowledge management in an INGO or research institution in field and country level. |

|Proven experience of different methodologies in programme monitoring, accountability mechanism, operational research, learning, knowledge |

|management, review and evaluation, including setting of indicators and collection, analysis and presentation of data relating to programme |

|work of coalition led project/ programme; |

|Knowledge and experience in conducting child focused research and studies Quick learner with ability to think strategically and creatively; |

|Excellent proficiency in MS Excel, SPSS; experience in MS Access and Stata will be advantageous |

|Excellent ability to meet tight deadlines accurately and on time; |

|Excellent written and verbal communication skills in English; a knowledge of Bangla would be advantageous |

|Required to travel out of office 20-30% of time |

|Commitment to the values, missions, aims and policies of SCI and the Suchana coalition partners; |

|Highly diplomatic and emotionally intelligent with strong oral and written communication skills; |

|Strong knowledge of the Bangladesh context and priorities in nutrition/FSL and health. |

|Networking: credibility to lobby, influence and represent Suchana at all levels. |

|Desirable |

|Works well with teams |

|Conscious of child protection issues |

|Non-discriminatory and gender sensitive |

|Willing to work in remote, rural locations |

|Date of issue: 07/10/2015 Author : |

|Signature of Supervisor: Signature of Supervisee: |

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