BULLETIN 2003-06



BULLETIN 2019-41 April 5, 2019

|U.S. Department of Labor |Distribution: |Subject: New Apprenticeable Occupations: Cloud |

|Employment and Training Administration, |A-541 Hdqtrs |Operations Specialist 1, Cloud Operations Specialist |

|Office of |A-544 All Field Tech |2, Technical Sales Specialist, and revision to an |

|Apprenticeship (OA) |A-547 SD+RD+SAA+; |existing Apprenticeable Occupation Systems |

|Washington, D.C. 20210 | |Administrator (Existing Title: Network and Computer |

| | |Systems Administrator) |

| | | |

| | |Code: 200.1 |

|Symbols: DRAP/KAJ | |Action: Immediate |

| |

|PURPOSE: To inform the staff of OA, State Apprenticeship Agencies (SAA), Registered Apprenticeship program sponsors, and other |

|Registered Apprenticeship partners of the following new apprenticeable occupations and revision to an existing apprenticeable |

|occupation: |

| |

|Cloud Operations Specialist 1 |

|O*NET-SOC CODE: 15-1151.00 |

|RAPIDS CODE: 2085CB |

|Type of Training: Competency-based |

| |

|Cloud Operations Specialist 2 |

|O*NET-SOC CODE: 15-1151.00 |

|RAPIDS CODE: 2086CB |

|Type of Training: Competency-based |

| |

|Systems Administrator |

|(Existing Title: Network and Computer Systems Administrator) |

|O*NET-SOC CODE: 15-1142.00 |

|RAPIDS CODE: 1132CB |

|Type of Training: Competency-based |

| |

|Technical Sales Specialist |

|O*NET-SOC CODE: 41-4011.00 |

|RAPIDS CODE: 2087CB |

|Type of Training: Competency-based |

| |

|BACKGROUND: Mr. Jordan Shepard, National Program Manager on behalf of Apprenti submitted the following occupations: Cloud Operations |

|Specialist 1, Cloud Operations Specialist 2, and Systems Administrator (Existing Title: Network and Computer Systems Administrator) and |

|Technical Sales Specialist for apprenticeability determination. The OA Administrator approved these occupations on February 6, 2019.. |

| |

|Cloud Operations Specialist 1 performs the duties of: |

|Create and configure hosting, storage, and computing accounts in cloud services; |

|Write basic scripts to facilitate configuration and updates to cloud accounts; and |

|Research past resolutions and clean up notes/records on architecture and data flow diagrams or related documents. |

| |

|Cloud Operations Specialist 2 performs the duties of: |

|Manage customer account access and authenticate identity; |

|Conduct research using internal documentation and resources to resolve assigned issues; and |

|Coordinate with engineering team for more complex issues requiring escalation. |

| |

|Systems Administrator performs the duties of: |

|Clustering and virtualization options for Linux systems; |

|Plan and configure mailbox and client access servers; and |

|Building software components from source repositories. |

| |

|Technical Sales Specialist performs the duties of: |

|Provide information on available cloud products and services; and |

|Update documentation on configuration and status of servers. |

| |

|Cloud Operations Specialist 1, Cloud Operations Specialist 2, Systems Administrator (Existing Title: Network and Computer Systems |

|Administrator) and Technical Sales Specialist will be added to the List of Occupations Recognized as Apprenticeable by OA when the list |

|is reissued. A suggested Work Process Schedule and Related Instruction Outline are attached. |

| |

|ACTION: OA staff should familiarize themselves with this bulletin and the attached Work Process Schedules and Related Instruction |

|Outlines, as a source for developing apprenticeship standards and/or providing technical assistance. |

| |

|If you have any questions, please, contact Kirk Jefferson, Apprenticeship and Training Representative at (202) 693-3399. |

| |

|NOTE: This bulletin is being sent via electronic mail. |

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|Attachments |

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