SERVICE MANAGEMENT
SERVICE MANAGEMENT
General Information:
In today’s increasingly service-based industry, Service Management has become a popular emphasis for all business majors throughout the country. Service management requires operational and production methods that are different from production and manufacturing. It is widely accepted that producing and selling goods requires offering a service in order to be competitive.
The Service Management area of emphasis in the UCCS College of Business is designed to provide skills and knowledge for those who will work in a management or professional capacity in the business sector, including healthcare support occupations, customer service departments, call centers, insurance, legal firms, and a variety of other industries.
Career Possibilities:
Customer Service Representative
Organization Development
Labor Relations Manager
Marketing Manager
Administration
Management Consultant
Public Relations Specialist
Food Service Manager
Statistics:
Median annual salary for lodging managers (2006): $42,320
Median annual earnings of property, real estate, and community association managers (2006): $43,070
Median annual salary for customer service representatives (2006): $29,040
Median annual salary for food service managers (2006): $43,020
UCCS Clubs:
Business Students for Excellence
Delta Sigma Pi (International Business Fraternity)
For more information:
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