Syntrio Enterprise 10 Learning Management System

 Syntrio Enterprise 10 Learning Management SystemTable of contentsTable of contentsIntroductionNavigating the Learning Management SystemStudent View of the Learning Management SystemRole Functions Within the Learning Management SystemAll About User ManagementHow To Add Organization Structure:How to Add Fields to an Organization Structure:Adding User GroupsHow to Add User Groups:User RolesUser Search OptionsUser Administration - Searching, Adding, Editing, Retiring UsersAll About CatalogsStructuring the LMS CatalogAll About Courses And Training ContentDifferent Types of Online Courses and MaterialAll About Instructor-Led TrainingAdding the Locations, Rooms, and Instructors for Classroom TrainingIn order to add Classroom training to the LMS, you also need to add Locations, Rooms, and Instructors Qualified to teach this class or webinar. This section has step by step instructions to do so.Adding an Instructor-Led CourseAdding a ClassAll About the RosterAll About Records AdministrationSearch and Update RecordsManage RequestsApprove TrainingRecords Search OptionAd-Hoc Training ListingTraining Assignment JobsAll About Training PlansAdding a Training PlanAll About ReportingOn Reporting Search Criteria and NavigationSaving A Criteria SearchGeneral Training ReportsSummary ReportsSystem AdministrationSyntrio Enterprise LMS Premier Features for Extensive CustomizationCustomized CertificatesCustomized EvaluationsCustomized EmailsData Source PopulationsCustomized RolesCustomized WorkflowsCustomized Resource StringsIntroductionWelcome to the User Guide for Syntrio Enterprise Learning Management System. This guide will explain the purposes of the Learning Management System, the different functions that you have within the LMS, and some of the best practices to utilize the LMS. ABOUT SYNTRIO ENTERPRISE LEARNING MANAGEMENT SYSTEMSyntrio LMS is a highly-interactive Learning Management System (LMS) with powerful features, that is a low-cost, easy to set, easy to deploy platform, which allows your organization to host a nearly endless variety of learning material. Your organization can collect this learning material into different catalogs and curriculums, and then deploy these catalogs and curriculums to the necessary groups and audiences within your organization. The easy way to say this - provide your users the learning material they need and want, anytime and anywhere they need it. While tracking all that training for archiving and reporting purposes.Navigating the Learning Management SystemNavigating E10, allows users to move items around on the screen, and sort within the screen. This is taking advantage of some of the latest technologies in web programming.Visual Design for LMS E10 SystemSyntro LMS E10, is an LMS with an easy to use, yet customizable, visual design system. Because Syntrio LMS E10 is built on a modern web architecture, the LMS is designed to be viewed on any computer, laptop, and most tablets.The visual interface consists of three elements: Themes - these are the color palette choices available to your organization. There are 8 standard themes:2. The second visual element, is the top logo, and the name for the site. The logo is normally 170 X 60, and the site name can be up to 40 characters long.3. The third visual elements, is what can be called "free" areas. The whole of the login screen, can be filled in, exactly how you would like. Syntrio LMS E10 utilizes a WSYWIG editor, allowing images, bullet points, tables, etc, so it is simple for any organization to create a look and feel, which matches your environment.Syntrio Recommendation: The recommendation for clients, is to mock up a design based on the above elements. As part of the setup process, Syntrio can review the document, and then will show the tool, and work through the initial visual design, in conjunction with the client.Logging Into SiteTo login to the site, go to the top right of the page. In green, you put in your User Name, or Email Address, depending on the login format requested.In blue, you put in the password.In red, you then click Login, to get into the system.If you have forgotten your password, you can click “Forgot Password?” beneath the password box, which will send you an email. You can then go to your email, click on the link, and reset your password, in order to login.Breadcrumbs while navigating the LMSFrom wherever you may be in the Learning management System, you have an easy way, other than clicking on the back button in your browser, of getting back to a former screen. At the top of the page, will always be the path that you have gone through, to get to the page you are on now. In the example shown in the image above, by clicking on Home, you will come back to the front page. Similarly, if there are additional links in the path you have travelled to get to the page you are currently one, you can click the link, to get back to a prior location. This is very useful, particularly in reporting.Responsive Table and ResultsIn addition to the breadcrumbs feature, when using the search features, you can also Add and Subtract fields, that you wish to search by:In the example above, if you were to click Job Title or Country, as circled in the dropdown on the left, then these filters would be available for you to search with.Similarly, when you have searched for results, and those results display on the screen, you can also choose which fields are on the output, or the display:In the example above, on the right side, by clicking the small black grid, you can then add any of the fields on the output you wish - such as Vendor, Category, or Sub-Category.In addition, at the bottom of the results page, on the right, you can choose how many results to display:These are some of the ways that the LMS makes it very easy to navigate and get to the information you want to get to.Student View of the Learning Management SystemThe student view of the Learning Management System allows you to quickly and easily view:The catalog of courses available to youThe class calendar for your organizationAny current In-Progress training that you may be currently takingAny outstanding assignments that you may have to doTraining Plans assigned to youYour transcript, to see what you’ve completed, as well as any certificates for course completionsYour Inbox, for any communications from the Learning Management SystemNOTE: If you look at the top of the icons, there are numbers associated with each area. In the example above, for example, “Transcript”, with a blue circle has the number “4”. This shows how many items exist in your transcript.There are two ways to access the main areas of the Learning Management System:Search Catalog - To look for the courses available to you, you can use the Search Catalog on the left side, or, you can also use the large Catalog button, in the far middle right. You can also use the universal search, at the top right of the screen, to input any particular training search, in order to find a particular course or courses.In-Progress Training - To view what training you are actively involved in (either in an online course, or requesting/enrolled in a class, or requesting something from the resource library), you can click on the In-Progress link on the left side, or click on the In-Progress button, circled in red, in the image above. Outstanding Assignments - To see training that is outstanding for you, you can click Outstanding Assignments on the left side, or you can click the Outstanding Assignments link at the top, highlighted in green, shown in the image above.Training Plans - To see the training plans, click Training Plans on the left side menu, or click the Yellow Icon, shown in the image above.Transcript - To view the transcript, click the Transcript on the left side menu, or click the Blue-Teal icon, shown in the image above.Inbox - To access your Inbox on the LMS, which will show you messages from the LMS, such as training assignments, or enrollments, etc - click on Inbox on the left side menu, or next to the catalog at the top right, you can also access the Inbox. NOTE: As seen in the image shown above, if there is an unread message, you can see this in red, along with the number of unread message. Calendar - You can access the Class Calendar, using the large icon on the lower right, shown in the image above. Also, when you click on Catalog, in the far right, is an icon of the calendar which you can click on.Searching the CatalogOnce you have clicked on the Catalog button , you will see a screen, similar to the following:From this screen, you can search down below, for a specific word. By utilizing the search, anything entered that matches a course code, course title, or a word in the abstract of the course, will be returned. You can also click on one of the white buttons, to narrow your search, and pick a particular course, or a category, etc. When doing so, you will see a screen such as the following:In the example of the image above, you can choose any, or both, or all the subcategories, and then click OK at the bottom. This allows you to narrow your search.Above is an image of the results of a search. By clicking on the blue link of a course you are interested in, you can then:Online course - Request or Take/View the courseClassroom - View available classesResource Library - Request an available learning resource from your organization.Searching for a class or classesAs mentioned above, you can search on the Calendar, from the Home page, or by clicking on Catalog, and the clicking the Calendar icon on the right side of the screen. Once you click the calendar, you will see the following view:You will see a listing of different classes, on different days. Virtual classes are in blue, while in person classes are in green. Both are live sessions. You will see if space is availalel, or if there is no space in a class. By clicking on the class, you will see the information on that class, and if available, be table to request or enroll in the class. As well as viewing the information about this class, you also have three other actions on this page:Send to Calendar - you can send this class to your digital calendar - outlook, or something else.All Classes - this will bring you back to a full list of classes, but only for this course.To Enroll - you can click on this button, to bring you straght to the enrollment page. By clicking on the enroll, you are brought to the icon to enroll in the class. In-Progress TrainingHere you see the courses you are in the middle of interacting with, and then can continue with the next steps.In the example above, by clicking on the blue GLSSCOTEST-org, you then will return to the Take Course page:Outstanding AssignmentsBy clicking on the Outstanding Assignments link, you will view what you are required or recommended to do, and then if setup, how many days you would have left to finish the course.In the example shown in the image above, the user has been assigned a New Hire Curriculum, and must take Performance Management and Leading A Team Successfully, and the user currently has a deadline for both courses, of 24 days. By clicking on the blue link, he can take an online course, or enroll in available classes. Training PlansTraining Plans will show you what you have been assigned, when, and whether the training plan has been fulfilled (Have you finished the requirements of the training plan?)You can search on the screen, by training plan, Required or Recommended, or by Status of the Plan. Once your plans displayed, you can access by clicking on the blue link.TranscriptBy clicking on Transcript, you can view a list of all courses that you have completed. You can also export this list by clicking on Export in the top right. For any successfully completed course, you can also go to the right, to view or print the Certificate for this course.InboxBy clicking on the Inbox, either on the left side column, or at the top, you will view a list of all emails:Role Functions Within the Learning Management SystemThis User Guide is sectioned by the different functions within the LMS. By doing so, this follows the structure of the LMS itself, and also follows the best way to engage in the implementation of the LMS.All About User ManagementIn order to deliver all the wonderful needed and desired courseware to your user population - you need to have a very good idea of who your user population is. You also need to identify those groups that you need to run reports for, and those groups that you wish to assign different training plans to. This section of the User Guide, will show you how to do this. And how this starts, is by identifying your organization’s structure:On the bottom left of the image above, you will see circled “Organization Structure. If you click on that link, the following section of the LMS on the right opens up. Here you will see different types of ways to identify your users. Perhaps that is by the city of the user. Perhaps that is by Job Title. Perhaps that is by the Business Function. Perhaps this is by Location. Whatever your organization’s structure is for employees and colleagues, this structure can be faithfully mirrored by the LMS. How To Add Organization Structure:Click on Users|Click on Organization Structure. Click ADD (highlighted in the circle above). Add the Field Name for the structure you are defining (such as Department or Job Title). If this is a required field for all of your users, click the Check Box. Click Add.How to Add Fields to an Organization Structure: Once you have added the Organization Field, now you can add the Fields in that Organization, by clicking on the EYE icon:Once you have clicked on the Eye Icon, you can add Field Data, or edit a particular name of a field - such as Job Title, or fixing an error in a City Name:To add a field, click Add Field Data in the upper right. Type in the name of that field. (You will see an option called ‘Set As Default’. If this is checked, when you go to add a user manually, this would be the default option, for this field, for that user.)IMPORTANT NOTE: In most cases, your organization will be sending over a user file, which will automatically populate these user files, without manual intervention. (See the link: Setup of Automatic Import of Users). However, you may still wish to fields that don’t come over, and this is how you would do so.Adding User GroupsOnce you have the organization structure - which ideally, will mirror the Human Resource or Payroll organization structure - then you may wish to create User Groups, in order to more logically group users for reporting purposes or for assigning Training Plans to different groups. Example 1: Your organization may in the Human Resource system, identify employees by Country - but may not identify by the regions that you run the business by, or assign training by. That may be something more like Region - which are groups of countries. Example 2: Your HR system identifies employees by job title. However, while there are 500 job titles in the organization, 70 of those titles are in the Manufacturing area. Those manufacturing jobs, are required to have a large amount of manufacturing and safety training, that the rest of the organization does not need. In this case, you can use the User Groups for this function.How to Add User Groups: Click on Users|User Access Groups. In the upper right, click Add. In User Access Group, type the name of this group. Then, by clicking each organization structure, you can add the field names associated with each group. In the example below, the LMS has a group of countries, however, you need to also have regions of the globe. The example below is creating the Europe access group, and including England, Germany, and France. Then click OK below. Then click Update.Once added, you come back to the User Groups page, where you can:Add Another GroupView Admins for this group (Person Icon in rounded triangle in image above)Grant an admin access for this group (Key Icon in trapezoid in image above)View Members of Group (Tree Structure image in diamond in image above)Edit User Access Group (Pencil image in circle in image above)User Search OptionsNow that you have created your Organization Structure, and entered your users, you will need to search for these users. Both in searching for users, and searching in reports, you can choose what you wish the default search options to be:Go to Users|User Search OptionsBy clicking on Add Filter, you can add any org structure you would like to search by default, or also take away any org structure which has an x by it. User Administration - Searching, Adding, Editing, Retiring UsersSearching for UsersSearching for Users is one of the most frequent tasks that you will be doing, for a variety of reasons. You may need to review a user, add a user, edit a user, or retire a user. This all starts by searching for this user.To search for a user, follow these steps:Click All About CatalogsOnce you have your users setup as needed for the LMS, then the next important item of business, it to add your courses to the catalog, and also structure the catalog in the manner that makes sense for your organization. This section will go in detail about the various items that you need to do, to setup and maintain a rich and robust catalog, targeted to the groups that you need to target your training.Structuring the LMS CatalogThere are different ways in the Learning Management System, in which to organize, structure, and present your catalog of courses and different materials and training formats, to your user.These are some of the ways to structure and present your catalog to the different audiences you are delivering training to:Delivery TypeTraining FormatsCategoriesSub-CategoriesDelivery TypeThere are 3 delivery Types in Syntro LMS, which correspond to how different training is delivered: Instructor-Led, Online, Resource Library. These refer to how the LMS itself presents courses, classes, or learning material, to your users.About Training FormatsTraining Formats in Syntrio Enterprise LMS, serve a very important role. This is the most important way, in how you structure your catalog, and present your catalog, to your users. While only a type of identifier on each training, when used properly, you can have a robust way to present different types of training to your users. Example: While lots of trainings are delivered online, and thus would be associated with the delivery type of “online”, different organizations can have different types of online training. Some online training can be structured online courses, created by vendors or with an authoring tool, which launch, score, and track completion. However, your organization may wish to separate that structured training, for simple reference links you wish to offer to your users, from documents on your intranet. You may have licensed a series of podcasts, which also are delivered electonically and online, but wish your users to quickly be able to search for podcasts, as separate from an online course, or a reference link. Your organization may have a youtube channel, and you wish to use the LMS to link to training material on your youtube channel - so you create a training format called “Youtube”, that is still a delivery type of online, but makes searching for the youtube material, easy and transparent. Deciding Training Formats:As mentioned above, in the process of setting up your LMS, you need to take an inventory of your organization’s training materials, and decide the best way to identify the format of training. This may be as simply as online, instructor-led, Resource Library, or may include other formats such as Reference, Podcasts, Technical Links, etc. It is better to keep things simple, to start offHow to View, Edit, and Add Training FormatsClick on Catalog|Training FormatsTo Add any Training Format, click Add in the upper left (shown by the black circle outline). Type in the name and Add. To Edit any Training Format, click Edit on the right side (shown by the black circle outline on the right.) To delete a training format, click a checkbox next to that format, and then click Delete above. NOTE: If courses are associated with that training format, then it can’t be deleted.About Categories and Sub-CategoriesCategories are another way to label any courses you have, by the type of content you are delivering. Often categories like Compliance, Management, Business Skills, is attached to a course. How To View, Edit, and Add CategoriesClick Catalog|Categories. You will see a list of existing categories. You can add new categories by clicking Add in the upper left. You can edit an existing category by clicking the pencil icon on the right. You can delete a category by checking the box next to a category, and then clicking the Delete in the Top Left. NOTE: If courses are associated with that category, then it can’t be deletedHow To View, Edit, and Add Sub-CategoriesSub-Categories function exactly like Categories. Click Catalog|Sub-Categories. You will see a list of existing sub-categories.You can add new sub-categories by clicking Add in the upper left. You can edit an existing sub-category by clicking the pencil icon on the right. You can delete a sub-category by checking the box next to a sub-category, and then clicking the Delete in the Top Left. NOTE: If courses are associated with that sub-category, then it can’t be deletedNOTE: In order to add courses to the Learning Management System, there must be at minimum at least one category. Creating and Adding to Catalog Access GroupsThe feature catalog access groups, is how the LMS can deliver one section of courses and content to one group, and another set of courses and content to another group. To get to Catalog Group settings, do the following:Click on Catalog|Catalog Access Groups, Up will come the existing catalog access groups. At the top left you can click on Add, which will bring up the creation of the catalog group.To the right of Catalog Access Group, type in the new name of the group. In the example above is typed “Manager Courses”. At the bottom, is selected the role, “Manager”. So what has been created, is a grouping of all managers, who can now be granted access to management courses, that may be inappropriate for the general population of users to view in their catalog. Once you choose the field of the group, then click update. To then add courses to that group for viewing, check the box for that group, and then click on Actions in the upper left, and Tie Course to Access Groups.Creating Customized CertificatesThe Syntrio LMS E10 comes with a standard certificate. However, your organization can create a customized version of this certificate. Your organization can also create multiple certificates, to associate with different courses. This section will show you how to do this.To view the current certificate, on the left menu, click on Catalog, then Certificates.Here are the options above:Add - top leftDelete - next to AddChoose box - on left, next to certificate nameView - this is the eye icon, on the rightEdit - this is the pencil icon, on the right.By clicking on the Edit icon, the pencil, you will see the elements of the Certificate that you can change. (NOTE: You will need to create a second certificate, in order to change the Default Certificate.)Elements that can be added/changed. Each icon has different meanings:Certificate Template Name (simply change the name)Lock/Unlock Icon - lock the certificate for editing, or unlock for use.Eye - Preview the CertificateSmall Graphic icon - insert graphic from computerT icon - insert a text fieldSquare icon - insert bordersPlace Holder - insert elements of the courseBackground ImageCourse Name (from the course a user has completed)Date (date user has completed course)Site Logo (pulled from logo of site)User Full Name (Pulled from user completing the courseAll of these elements can moved around the screen, by moving the mouse over the cross. You can also delete the element, via the Trash Can icon.Creating Customized EvaluationsThe Syntrio LMS E10 comes with a standard Leickert Level 1 evaluation, of the effectiveness of the course. However, your organization can create a customized version of this evaluation. Your organization can also create multiple evaluations to associate with different courses. This section will show you how to do this.To view the current evaluation, on the left menu, click on Catalog, then Evaluation Forms.Here are the options above:Add - top leftDelete - next to AddChoose box - on left, next to evaluation nameClone - this is the dark-light boxes, overlaid, on the rightEdit - this is the pencil icon, on the right.By clicking on the Edit icon, the pencil, you will see the elements of the Evaluation that you can change. (NOTE: You will need to create a second certificate, in order to change the Default Certificate.)To move any questions around, use the up down arrow icon, next to the question number. The questions can easily be moved into any order.To edit the answer or responses, click the pencil icon on the far right, next to a question. Then you will see this screen:To change the question, simply retype in the question box, and save.To choose the response type, click on the dropdown list. Here are the types of responses that you can have users take:Check Box (Multi Selection)Dropdown list, (Single Selection)List Box (Multi Selection)Radio Button (Single Selection)Text Area (Multi Line)Text Area (Single Line)On the right, click Add Response, and choose the number of responsesEnter the responses, into the boxes. At every point, click Save.You can also edit or delete responses - delete on the right, using the Trash Can icon.Continue on to other questions and responses.All About Courses And Training ContentThe Syntrio Enterprise System is delivering training content to your users, where and when they need them. To do this, you need to add courses to the LMS! This section will explain how to add courses to your course catalog, search through existing courses, edit the courses that you already have, and then setup the search options that work the best, for your users..Add Courses to LMSThe heart of the engine of what Syntrio LMS ES10 will be delivering, is different types of content. To add courses, you must first have an idea of the type of content you wish to deliver. Here is a list of the different ways you can present content for delivery and tracking, in the LMS:Here is an explanation, of the above tracking modes:ILT Classroom - these are classes taught by an instructor, in a physical location, at a specific time. ILT Webinar - these are classes, taught or presented, but over the web, or not in a physical location, but at a specific time by a presenter or presenters.ONLINE Syntrio - Syntrio courses are award winning courses, which are often purchased by organizations, to utilize the best practices for online training, and allow any organization to track their users quickly and effectively in hundreds of different topics.ONLINE SCORM - Syntrio can also track courses from other vendors, utilizing the SCORM 1.2 format, which allows the Syntrio LMS to communicate with any course formatted correctly for SCORM 1.2ONLINE AICC - Syntrio can also track courses from other vendors, utilizing the AICC format. (While an older format, this is still useful for cross-domain implementations from certain vendors, such as Skillsoft)ONLINE - User initiated completion. This allows users to link to any web file or link, and then create a quick test, based on that material, or allow users to simply choose to completeONLINE - Completion Upon Launch - This allows users to, upon clicking the resource, to automatically record a completion in the LMS. This is very useful for reviewing content, and letting the administrators know what users are actively looking for, without really caring about any type of test.ONLNE - No Tracking - this is very useful, for reference links. As the LMS can also be used for organizing any information into groupings, the LMS can function as a search and discover mechanism, for any type of content.RESOURCE LIBRARY - Standard On Loan. This allows users to share any DVD’s, books, etc - physical items that may have a lending policy on them - and then track the loan period, all within the LMSRESOURCE LIBRARY - Non-Returnable. This allos users to request certain resources, and know that they have been sent out. But no return of the physical item is anizing the Catalogs in Syntrio LMS E10Before adding any courses, it is a good idea to create in a spreadsheet, or in a table, what are the items that will be offered in the LMS. For organizing the content, these are the important fields:Training Format - Training Format is created BY the organization, and can be anything that is required, depending on the organization pratices and culture. As an example: Some organizations may create prefer for ILT classroom training, to be called “Classes”, or “Instructor-Led”. Webinars may be ‘WebEx Classes’, or “Go To Meeting”. LInks to educational material, that is untracked, but offered, may simply be offered with the Training Format “Reference Links”, or “HR Documents to Review”. An audio file or podcost, that is online linked, will be the tracking mode - “Online - Completion Upon Launch”. But the Training Format for one organization may be ‘online audio’, but for another organization may be ‘Podcast’. This is driven by the organization practices and culture.Category - Categories are usually divided by subject matterSub-Category - Sub-Categories are usually divided by drilling down more into subject matter. However, there are organizations that may use sub-categories as localization distinctions.The overriding priority here, is to sketch out a version of the course catalog, codes, titles, training format, category, sub-categories, based on organization needs. Then uploading these into the Organization LMS, is simple to do.How to Add Course to the Catalog Click on Catalog|Search and Manage Catalog. In the Upper Left, you will see Add Course.Choose a Delivery TypeYou can add different types of online content, or courses. In this case, below is an example of adding an Internal Online Course: Add the Course ID. (For good courseware management, adopt a numbering system for your course codes. For example, one manager course may be MGR-101, while another, you may use MGR-202). Add the course Title nameChoose a CategoryChoose A Subcategory (if applicable)Choose the Tracking Mode Choose whether there is a score for this courseChoose the training format. NOTE: Make sure you choose this carefully.Editing Course DetailsThe next screen, is where you put the specifics about the course in. There are a lot of fields, some you must have, some that alters functionality, and some that is simply informational:Course FieldMandatory?Importance 1-3PurposeLaunch URLYes for online1 This field links to the resource or course content that you are offering to your usersVendorNo3Track Vendors of course contentAuthorNo3This tracks external or internal authors of contentEvaluation formYes2This tracks which evaluation form the ending of the course will pull from, to get users evaluationsCertificateYes1 or 2This tracks which certificate is associated with the completion of the course, to be accessible to the studentSingle CompletionYes3While usually ‘no’, if you have created a pre-test before taking content, you can limit the taking of a course, to only take it once.Public AccessYes1Courses can be public, and accessible to all, or be hidden, and only accessible to those with training plansCreditsNo3Track credits for this course, across usersApproval RequiredYes1Courses are usually not required to have approval, but if they are, this field is how you handle access to this field. Approval byOnly if Approval Required1 or 2This is the person who handled the manager approval, for this course. Mobile friendly resourceYes3For viewing purposes only, this can advertise tablet or phone friendly contentCostNo3Can be used to track cost per person, and rollup costs on reportDurationNo2Can be used to gauge average time for course, and roll up hours for reporting purposes of training hours in a time period.Added DateN/AN/AShows the date the course is addedAbstractNo1Explains what the course is about. Very important to fill in for all courses.Course Info URLNo3If there is additional information about the course at another link, you can use this link for users to reference.Course ManagerNo3Useful to tag a person as course manager, if this person is responsible for a particular content.Version NumberNo3Once there is a lot of content in your LMS, this is useful to run reports on, to see if your content is the latest versionAcross the top of the edit course page, there are also other tabs, which give your other information about the course:TabPurposeDetailsThis is what all users see when looking at the course, and where an online course is launched, where an ILT course, can go to view classes, or where to request items from the resource libraryEditWhere to make the course changes as detailed abovePrerequisitesInform and force users to take another course, before taking this courseView CertificateView the Certificate associated with this courseEvaluation FormView the Evaluation Form associated with this courseCatalog Access GroupsView or change the Catalog Access Groups associated with this courseSetting Catalog Search OptionsThe LMS has flexibility, in how and what options can be chosen to search by, from within the LMS. There are two options here. There is a universal search option setup for all users, and then each person who has been given the User Role of Catalog Manager, can setup their own search filters. This is located under Catalog|Catalog Seach Options.As you can see in the image above, there is both an “Edit Default Filter”, and also an Edit My Fitler”. The default filter edits the choices that every user has to choose from, while the Edit My Filter allows the Catalog Manager to have their own choices.To delete any particular filter, simply click on the X to the right of the rectangle. To add any particular filter, simply click on Add Filter, the first Rectangle, and you will get a choice of different options. Simply check any option you wish users to see, or you wish to see for yourself, and then save.Different Types of Online Courses and MaterialThere are options when you have different online material to deliver, in terms of tracking the accessing of the course, through the completion and end status of the course. Below are some of these options.Online Course with Quick Click: This type of delivery option of online material, allows you to quick add a resource that is online - an example being a simple Code of Conduct, or informational piece in PDF form - so that once the user clicks on this form, this registers as a successful completion in the LMS. Path to create: Catalog|Search and Manage Catalog|Add Course (in top left)|Delivery Type- Online|”Manually”|Tracking Mode - Quick Link.Online Course with Test Builder, complete and fail: This type of delivery option of online training material, allows you to quickly add a resource that is online - something ike a PDF, or a linkable video - so that when the user clicks on it, then see the PDF or online resource, and then also use the Test Builder (reference How to for Test Builder) to test on the material in the online resource. Path to create: Catalog|Search and Manage Catalog|Add Course (in top left)|Delivery Type- Online|”Manually”|Tracking Mode - Standard.Online Course with No Tracking: This type of delivery option of online material, allows you to quickly add any online resource on the organization intranet, or the internet that is useful for your users, but that there is no need to track. This can become an excellent way to group useful documents for your organization. Path to create: Catalog|Search and Manage Catalog|Add Course (in top left)|Delivery Type- Online|”Manually”|Tracking Mode - No TrackingOnline Course SCORM 1.2: This type of delivery option of online material, allows you to add course material which has specifically been created in the industry training standard of SCORM 1.2. This would include courses created in authoring tools, and courses from online courseware vendors. Both can interoperate with the Syntrio LMS, in order to track launch, time spent in the course, score, and track completion with pass and fail. How to ADD SCORM courses. SCORM courses come packaged in such a way, that all you need to do, is to navigate to an appropriately formatted ZIP file, and upload this. Here is how:Click on Catalog|Search and Manage CatalogClick Add CourseClick Online from Delivery TypeClick Via Scorm 1.2 ImportSelect the ZIP file to upload. NOTE: The zip must contain only the COURSE FILES, and NOT CONTAIN A FOLDER THAN CONTAINS THE COURSE FILES. This is the only way that the upload will work.Choose the Category, Sub-Category if applicable, Training Format, and Vendor if applicable. Click Import. Course will importTest the launch of the course, making sure that the course DOES launch correct, and it is also good to test a couple of other features - bookmarking, and completion. (Not all courses will send back bookmarking information to the LMS)Online Course AICC: This type of delivery option of online material, allows you to add course material which has specifically been created in the Industry training standard of AICC. This would include courses created in authoring tools, and courses from online courseware vendors. Both can interoperate with the Syntrio LMS, in order to track launch, time spent in the course, score, and track completion with pass and fail. Path to create: Catalog|Search and Manage Catalog|Add Course (in top left)|Delivery Type- Online|Via AICC Import|Attach content AICC Zip to upload, with the other Edit options. How to ADD AICC courses. AICC courses come packaged in such a way, that all you need to do, is to navigate to an appropriately formatted ZIP file, and upload this. Here is how:Click on Catalog|Search and Manage CatalogClick Add CourseClick Online from Delivery TypeClick Via AICC ImportSelect the ZIP file to upload. NOTE: The zip must contain only the COURSE FILES, and NOT CONTAIN A FOLDER THAN CONTAINS THE COURSE FILES. This is the only way that the upload will work.Choose the Category, Sub-Category if applicable, Training Format, and Vendor if applicable. Click Import. Course will importTest the launch of the course, making sure that the course DOES launch correct, and it is also good to test a couple of other features - bookmarking, and completion. (Not all courses will send back bookmarking information to the LMS)Creating A Test Using Test BuilderYou have the ability to create Tests in the LMS, on the fly, and associate with the “Online Course Standard” format. Here is how to create a test. Go to any online course - standard format. Click on EditClick on Test or Add Test, on the upper right.Using the up-down arrow on the left of the number of the question, you can move questions up and down.You can edit a question, using the pencil on the far right.You can delete that question, by using click on the Trash Can icon on the far right.By clicking on the Pencil, you can edit the responses for a particular question.To choose the response type, click on the dropdown list. Here are the types of responses that you can have users take:Check Box (Multi Selection)Dropdown list, (Single Selection)List Box (Multi Selection)Radio Button (Single Selection)On the right, click Add Response, and choose the number of responsesEnter the responses, into the boxes. At every point, click Save.You can also edit or delete responses - delete on the right, using the Trash Can icon.Continue on to other questions and responses.All About Instructor-Led TrainingSyntrio Enterprise LMS allows you to track all of your instructor-led training, across your organization. This would include instructor-led training of many different types:Setting up ILT Classes offered internally, for scheduling and enrollment by the organization's’ users. The trainers can setup their own classes, manage the roster, communicate with the students in the class ahead of time, and manage the completion records of the students Tracking the completions of attendance into Syntrio LMS, after a training has occurred. There are many times when a training happens in the field, or a user has attended an outside training. This allows Instructors or Class Managers to enter in those users attendance. Setup virtual trainings, so that a trainer can lead a virtual session from Chicago, but have users from all over the world, get credit for attending the sessionImport mass records, from a history file, into the LMS.Adding the Locations, Rooms, and Instructors for Classroom TrainingIn order to add Classroom training to the LMS, you also need to add Locations, Rooms, and Instructors Qualified to teach this class or webinar. This section has step by step instructions to do so.To Add A Location: A Location in the Syntrio LMS, should be thought of as a building, with rooms in the buildings for classes. Click on Classroom|Locations. At top right, click on Add. Fill in the required fields, and any other needed informationTo Add a Room: Rooms are associated with a specific location. To add, click on Classroom|Rooms|Add. Add the name of the Room, the Contact, and associate with the correct location.To Add Instructors: Click on Classroom|Instructors. Click on any of the boxes of instructors who can instruct this class. Then click Qualify. Choose the course and move to the right on the select Wizard. (NOTE: If the course is not added yet, you will need to add, then come back to this step.) Adding an Instructor-Led CourseTo add an instructor-led course to the LMS, use the following path:Catalog|Search and Manage Catalog|Add Course|Delivery Type - Instructor-led. Enter in the details about the course (course code, Title, Category, etc)For tracking mode, if the class is normally delivered in person, use “Standard”. If the class is delivered as a webinar, choose Virtual. Fill in all other details for the ILT course. Once you have added these details, you will want to add classes. Adding a ClassOnce the ILT Course has been added, now you can go ahead and add a Class. If you are currently have just added the course, then the View Classes link will be visible on right. If you are adding a class to a currrent ILT course, this can be done in two ways:Catalog|Search and Manage Catalog. Search for the course. Click on the course name. In the top right, you will see View Classes. Once clicked, you will see a list of classes, and will also see Add Class.Catalog|Classroom|Search and Update Classes. Search for specific course. You will then see listing of classes, and can click Add Class.Now add in the details for this class:Class CodeRegistration Open, CloseMinimum/Maximum Class SizeAuto-enrollment Y/NAdditional class info (optional)Class Coordinator (optional)Click Add, to add the class to the list of classes. Now you can add the schedule for this class (usually required, but you can also leave open, for example to gauge interest in this ILT course). In the upper right, click Add Schedule. The Calendar will come up. Click the day of the class, or 1st day of the class, which brings you to scheduling the times of the class.Enter in all the information necessary for the class. If this class spans multiple days, you can schedule multiple days at the bottom of the page, and as many weeks as necessary. All About the RosterFor the Instructor or Class Manager, there are features which will help you administer the class. You can access the Roster, either in the class view, or after adding the meeting information, clicking on Enroll. Then in the far left, will be the Roster link to click on. From this view, the Instructor or Class Manager can administer the class in the following ways: Print BadgesPrint Sign-In SheetsPrint CertificatesEmail participants in class. Check the box for the users you wish|Click Actions|Send Email. Write email using the Rich Email Editor. Send Email.Alter the status of the participants in the class. So enrolled to completed, or WaitList to Enrolled, etc. How to do this. Check the box for the users you wish to alter status for|Click Actions|Update Status. Alter the status. If the status is changed to a completion, make sure that the date is change to the last day of attendance. Update.All About Records AdministrationRecords Administration is associated with the role of Training Coordinator, and serves as the link between users of the system, and updating those users training records and training plans. This is where the day to day administration happens within Syntrio LMS, and as such, is one of the most important roles in the system.Search and Update RecordsThere are a variety of ways, that the Training Coordinator can update user records. This is the heart of interacting with the users in the LMS. Here is a list:Assign TrainingRecord Class ParticipationApprove Online TrainingOnline Course CompletionLoan or Send ResourcesRecord Ad Hoc TrainingGrant Prerequisite OverrideSend Email In all of the above, the first step is to choose the group of users you wish to update. The path for this is: Records|Search and Update Records|Enter Search Criteria. Search Criteria is where you choose those users records to update. This can be by name, if searching for an individual user, or by a particular group. In the example below, using the Field Select Wizard, two Business Units are chosen, and then all of the users in these two Business Units, will be part of the list to update records by.Once users are selected, they are displayed on the results page: At this point, you can choose the users by checking ALL or checking each user, to do any of the update Actions described above:Choose ONE of the actions, follow through, and apply each type of update, to those users chosen.Assign Training - Choose the Training Plan to assign, or choose multiple training plans. Choose the date to assign. Decide whether to notify by email. (Do not touch Repeat Daily, unless you have planned the rollout of this training plan with care. See Training Plan Jobs.)Record Class Participation - Choose the course, the Class, and the status to record for the users chosen. There are usually two scenarios for this function:Choosing a group of users to enroll in an upcoming class. So the status chosen is enrollWorking from an attendance sheet, with the selected users, choose the status of completion for a class that happened in the near past. IIf updating records for this purpose, always make sure to choose the DATE of last attendance for the class, not today’s date. Approve Online Training - With the group of users chosen, you use this function to pre-approve users, into a course that may require approval.Online Course Completion - Using this function, you can complete users who have have had online training in other systems, or in a group setting. Loan or Send Resources - Using this function, you log resources that have been sent or loaned to the user chosen.Record Ad Hoc Training - Using this function, you can create and record different ad-hoc training, for an individual or a group.Grant Prerequisite Override - Using this function, allows you to override for a group of users, the prerequisite that may be on a course, so they can launch that course.Send Email - Send an email out to the group of users chosen. Manage RequestsManage Requests gives information about any outstanding requests, which may be waiting for an approval - either manager approval, or on a resource, or on a class. This allows the administrator to close out any outstanding requests, or refer the request to the appropriate person. To access this: Records|Manage Requests|Hit search, or pick a group of users, and hit ‘Search’. A list of active requests will show. By click on the blue active status, you can then complete the request.Approve TrainingApprove Training gives information about any outstanding approvals, which may be waiting for an approval. This allows the administrator to close out any outstanding requests, or refer the request to the appropriate person. To access this: Records|Approve Training|Hit search, or pick a group of users, and hit ‘Search’. A list of active requests will show. By click on the blue active status, you can then approve or delete the request for approval.On the Records Menu, the next three options are available to the Advanced Training Coordinator, which manages different settings for the Training Coordinator function.Records Search OptionThe Records Search Option, like the User Search Option and the Catalog Search Option, allows you to set how the Training Coordinator initially views the Search Options on the site. While this can and often does follow the catalog or user search options, depending on the most used fields in our site, it may work better to have a different search field. In the example below, Business and Job Title are chosen, based on the checkbox, so these would then be always on, as part of the search options presented to all training coordinators.Ad-Hoc Training ListingThis allows you to manage the list of ad-hoc training, which training coordinators and managers have entered into the LMS., allowing you to rename, retire or delete those which are no longere relevant.Training Assignment JobsTraining Assignment Jobs, is where you can view any automated assignment jobs that have been created, including the criteria for those jobs, and also retire or delete a particular automated job, which no longer serves your organization. All About Training PlansTraining Plans allows your organization to build curriculums, from the very simply one course curriculum (which can have the same name as the course), to a multi-course curriculum, with groups of courses as alternatives. The training plan functionality allows any organization to:Assign curriculums to users - manually or automaticallyHave emails sent to users, notifying those users about the curriculumIn addition, emails will notify users of training that is due, will warn users that training is due soon, and that training is past due.Adding a Training PlanClick on Training Plans. On the top right, click Add Training Plan. Enter the name of the Training Plan. Choose whether this plan is required or recommended.Add Courses to the Training Plan, by click ‘Add Items’.Once you’ve chosen your a course or courses, you can decide the due date on these items, and then click Add:Repeat the process, for additional courses, that may have different due dates, or no due dates. For most situations, this is all you will need to do. In other situations, you may wish to have a course that is alternate - giving users a choice of ‘this course or that course’. By clicking ‘+Add’ above the Course, you can create an alternate, which still fulfills the requirement.Now that this you have finished this training assignment, you can use the Unlock, next to Add Items, which will make this available for actually assigning the training to users. (Refer to Assign Training in Search and Update Records, for how to assign training.)This brings you back to the list of assignments, which you can then Clone, Edit, Retire, or Delete, as needed. You can see this in the far right in the following image:All About Reporting Another essential element to any Learning Management System, is the ability to generate reports of different types, that will give you access to all the data you need. Syntrio LMS has a variety of reports which are intended to do just that. Syntrio has 25 pre-built reports that - when configured and multiplied based on the criterias that you need to search for - allowing an infinite amount of flexibility. On Reporting Search Criteria and NavigationOne of the best features of Syntrio LMS, is it’s rich Search Criteria. This is particularly noticeable in the Reporting Section of the LMS. Here is a typical example of the criteria for a report:There are a few different criteria in the above, that you can organize and pick from:User Search: You may add different organizations structures to this, and then pick what you need. If you need a report with 10 Business Functions, you can choose and save these, using the Select Wizard. Course Search: You can choose to filter courses by category, name, training format, etc. Or add other filters. Within a filter, you can choose all courses, or select certain courses only, based on the Select Wizard (see Navigation: Select Wizard). Training Search: You can select different time ranges, or different status - completed, unsuccessful, enrolled, etc. Saving A Criteria Search Once you have chosen a particular search criteria, one powerful and time saving feature of the LMS, is that you can save the criteria for future use. You do this by clicking “Save As” in the top right. This is a very large time saver, as often you would need to pull the same type of report, weekly or monthly. And once saved, you can come back to this criteria page, and simply pull the criteria you previously saved, by clicking “Saved Filters”, and running the report. General Training ReportsThe General Training Reports section shows the information you need regarding training records your users have initiated in their interaction with the course catalog - completions, enrollments, pass, fail, etc. You can navigate to the General Training Reports, by clicking on Reports|General Training Report. A sub-menu is revealed that you can choose a particular report from.On the Sub-menu, the different options for reporting are:Current Training Status - this report will give you the CURRENT status of a particular student, in a particular course. Example one - a user has taken a course twice, once on February 1, once on April 1. This report will give that latest completion - April 1. But won’t show the February 1 completion. If a user has a course In-Progress, and no completion, then this is what will be shown. Course Activity - this report will show all course activity. So if a person has taken the same course, February 1 of the last three years, and you ask for all activity for this course - all three records would show, in this report - unless you filter by online one or two years. User Activity - This report is similar to the Course Activity Report, but this report will format, based on the student, with records by the same student, one right after the other. In the download portion however, this would be indistinguishable from the Course Activity Report. User Listing - This is a simple report, to give you all your users in the system , active and/or retired. (NOTE: Report users may be configured to view one set of users, based on a user group, and not others, but within that user group, the report can be run to see all users.)No Activity Report - This report shows LACK of activity for a course or group of courses in the system. Completion Certificates - This report allows administrators or report users to PRINT a group of completion certificates for a particular course, which are sometimes needed to hand out to users, or to put in an HR record. Summary ReportsSummary reports provide a quick method in which to total up all activities that the particular report is tracking. While you get the same information in Course Activity report, these reports give you a bird’s eye view of your totals, without the specific details.On the Sub-menu, the different options for reporting are:Current Status Summary - Current summary reports, like the Current Training Status reports in the previous section, will give you the CURRENT status of a particular student, in a particular course. Example one - a user has taken a course twice, once on February 1, once on April 1. This report will give that latest completion - April 1. But won’t show the February 1 completion. If a user has a course In-Progress, and no completion, then this is what will be shown. The report will roll-up total numbers. An example. If there are 10 New Hire completions, and one record which is In-Progress, then the report would show this as: New Hire - Status completed - 10, New Hire - Status In-Progress - 1. Course Activity Summary - This report rolls up student records total numbers, in the same manner as the course activity report.Outstanding Assignments Summary - The outstanding assignments summary report, allows you to see, at a glance, compliance percentages for a single assignment, a group of assignments, or all assignments. This is a very useful report, where you quite easily see which assignment need attention paid, for compliance reasons, as you see easily which are out of compliance. There is also a different Search Criteria Filter for this report.You can pick all assignments, one assignment, or several assignments, using the Selection Wizard. Here is a view of a small output:Number of users assigned, Complete Percent, Incomplete Percent, Complete Retake percent, are viewable, for assignments chosen.Course Evaluations Summary - Course Evaluations Summary allows you to view course evaluation ratings by users, as well as user comments.Online Training ReportsThere are two reports in the Online Training Reports section:Online Training Status - This report is similar to Current Training Status, but is for online training only.Online Test Results - This report allow you to lookup scores for users, based on what has been built with the Online Test Builder in Syntrio LMS.Other Training ReportsOther Training Reports cover a lot of very useful areas, focusing on a specific type of content, or a specific purpose.Class Details - Class Details report will give you information on the class, and the class information. This can be very useful, if needing to review upcoming classes in a list view, for marketing materials, or overall resource distribution. You can view upcoming classes, how many in each location, how many an instructor is teaching, etc.Class Participation - Class Participation report, is an easy way to view, by specific classes, status in a class, while looking at at classes. Using this you can view future enrollments, and you can also view outstanding In-Progress training in the past, that should be brought to a final status, as the class is now in the past.Individual Class Report - With the individual class report, you can view an individual class, and all the students in that class, and their status.Ad Hoc Training - With the Ad Hoc Training report, you can view a particular Ad-Hoc Training, or a group of ad Hoc course to view and download the activity.Qualified Instructors - Use this report to get a list of qualified instructors, for any or all classes.Resources On Loan - Use this report to see the status of any resource library - materials that may be out on load, or permanently sent to users.Online Course Prerequisite - Use this report to get a global listing of any courses that have prerequisites, and the courses that are a prerequisite.Training Plans And Assignments ReportTraining Plans and Assignments Reports, are one of the most essentials tools you will be using, when running reports for compliance purposes. Syntrio LMS gives you a variety of ways to run these reports. Training Plan Listing - This is a list of all the training assignments that are available in the system. The filter criteria included training plans, courses, Recommended or Required, and whether the trainings are active, retired, or both.Future Scheduled Assignments - The LMS has the ability to schedule future assignments, and this reports will give you the information on when that is scheduled, and who is schedule to receive assignments. Training Plan Deletion Log - this is a log of any training plan, which has been deleted, the date it was deleted, and who deleted it. Satisfied Assignments - By running the satisfied assignments, you will get a list of all those who have completed a training plan. Outstanding Training - This list will give you those that are outstanding on a particular required training plan or plans. If you are simply looking to see who has compliance training coming due, or past due, this is the quickest report to run.Assigned Training Overview - This report is the most comprehensive list of both satisfied and still outstanding training. You can download, and view by individual, or view by assignments, in a global view. Catalog ReportCatalog reports give you the ability to get all the details about the courses, from their individual details, to what access groups they are in.Course DetailsCourse PrequisitesCourse InactivityCatalog Access Group ListingSystem Administration LMS Configuration OptionsThere are a variety of configuration options that are available in the Syntrio LMS E10. Some of these are hidden from the panel, and must be instituted by Syntrio Client Services, while some are available to you as System Administrator.Flag ConfigurationsFlag configurations are hidden from view, and are instituted by Syntrio Client Services, in consultation with you as the client. Here is a listing of each Configurable Flag, and what it turns on or off:Show Remember Me This is an option that allows each each, to remember the login/password information in the browser, so that the user doesn’t have to log this in.Show Register - Self-register option for siteEmail ID required? Does the organization require email for the site?Set password format validation? Require a complex passwordAllow manual entry of new users by administrators? Should user admins in the organization be able to add new users? If there is a master file sent regularly, then the usual answer would be no.Allow manual entry to edit users by administrators? Should user admins in the organization be able to add edi existing users? If there is a master file sent regularly, then the usual answer would be no.Allow User Update of Logon ID? Should an organization allow users to update their own logon ID? For the vast majority of organizations, the answer is no.Allow student Self Update of Password? For most sites, this will be turned to Yes.Allow student Self Update of Email? For sites which update user via update file, this would be no.Restrict Deletion of courses to Syntrio? Deleting actual courses, is a powerful feature, even with an ‘are you sure?” check. One course can be associated with thousands of completion records. In this case, it can be good safety practice, to not allow anyone but a Syntrio client service representative to delete a course with training history, as this guarantees review of the course history.Display Calendar Search Filter - Depending on the number of courses in the LMS catalog, the organization may decide to display all courses automatically, or have a filter prior to displaying courses. The more courses in the catalog, the more useful to have a filter prior to showing a course catalog.Allow creation of manager assignment jobs. For a small subset of organizations with a non-traditional flow of approvals, this feature may be useful, in order to route approval requests to the correct person. Usually turned off.Allow creation of Training Assignment jobs. A VERY useful feature, for any organization, especially with a lot of turnover. This allows any curriculum that should be assigned to incoming users, to be done automatically. Usually turned on.Allow Self-Service Access to Certificates. Allows users to print their own certificates from their transcript. In the vast majority of cases, this is turned on.Allow Manual Emails. Very useful feature, which allows administrators and managers to email users directly from the LMS. Usually on.Allow Login Informational Emails. A useful feature that will send an initial notice of the site, from the LMS. Useful, if the syntrio mail domain has been whitelisted, in an organization.Use Senders email address, as the ‘from’ address for manual emails. Because of issues with junk mail, this is a useful feature, only if in the organization, has whitelisted the syntrio main domain. Even then, sometimes from home, email are routed to junk, because the user domain isn’t reflected by the domain (syntrio) sending the email, even though the email is sent by an organization employee. Usually off, unless whitelisted, with extensive email testing.Enable Calendar integration. For classes, allows users to download and integrate an ICS file, which will give information for an enrollment for that user, into that user calendar. Almost always this is on.Include Calendar Sync in email. Same feature as above, but the ICS file with the time and date of enrollment, is also sent in email. Almost always on.Make training evaluation responses anonymous. Usually always on, for more accurate feedback for course evaluations.Initial password change - almost always on.Allow to Edit Time Zone. Usually on for administrators.Class Coordinator role. Usually on, for clases where often an instructor, is not the one coordinating enrollment for a particular class.Update UserID by import. This is making sure Logon ID is updated. For organizations with employees sending a ongoing user file, always on.Update UserPwd by import. Usually off, as users are expected to have unique password.Update email by Import. Usually on in organizations. Meant more for self-register site.Enable Multi-Population Import. If there are different user populations, multiple student import files may be needed. Then this feature can be used. (Usually unneeded.)Show User Grid Records by default. When viewing users, display all users initially. Show Catalog Grid Records by default. When viewing course catalog, display all courses initially.Show Catalog Grid filter expanded. Show the search options for catalog search. Label ConfigurationsLabel Configurations are the personally identifying information, for each users. The label can be changed, to have more meaning for a site or organization. At a minimum, this includes: Unique ID, Logon ID, Password, Email. While not often used, the other labels can be changed for any necessary personal information that is necessary to capture, for training purposes. The full list:Unique IDUser IDPasswordEmailAddressCityStateCountryZipWelcome TextThe welcome Text area, allows you to insert the logo for the site. The logo is normally 170 X 60, and the site name can be up to 40 characters long.The third visual elements, is what can be called "free" areas. The whole of the login screen, can be filled in, exactly how you would like. Syntrio LMS E10 utilizes a WSYWIG editor, allowing images, bullet points, tables, etc, so it is simple for any organization to create a look and feel, which matches your environment.Syntrio Recommendation: The recommendation for clients, is to mock up a design based on the above elements. As part of the setup process, Syntrio can review the document, and then will show the tool, and work through the initial visual design, in conjunction with the client.Syntrio Enterprise LMS Premiere: Features for Extensive CustomizationThere are a host of additional features for the LMS, which allow even greater customization. These are available in different Premiere packages, depending on your organization's needs.Customized EvaluationsCustomized EmailsData Source Populations ................
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