Leading People Effective Team Leadership

Leading People

Effective Team Leadership

Version 1.0 2008

? Charles Sturt University, 2008

Program Overview

Table of Contents

LEARNING IN THE WORKPLACE

PROGRAM OVERVEIW

SECTION 1 - TEAM EFFECTIVENESS

WHAT IS A TEAM? ACTIVITY - WHAT MAKES A TEAM EFFECTIVE? CHARACTERISTICS OF AN EFFECTIVE TEAM TEAM DEVELOPMENT STAGES ACTIVITY ? TEAM DEVELOPMENT STAGES: STRATEGIES ASSISTING TEAMS THROUGH THE STAGES OF DEVELOPMENT TEAM DIAGNOSTIC QUESTIONNAIRE PUTTING THE STRATEGIES INTO PRACTICE

SECTION 2 - TEAM LEADERSHIP

HIGH PERFORMANCE CULTURE AT CSU ACTIVITY ? PERFORMANCE CULTURE AND TEAM LEADERSHIP ACTIVITY ? TEAM LEADER ATTRIBUTES CHARACTERISTICS OF AN EFFECTIVE TEAM LEADER DIRECTIVE AND SUPPORTIVE BEHAVIOUR ACTIVITY ? TYPES OF DIRECTIVE AND SUPPORT BEHAVIOUR EXAMPLES OF DIRECTIVE BEHAVIOUR EXAMPLE OF SUPPORTIVE BEHAVIOUR LEADERSHIP STYLES ACTIVITY ? ANALYSE YOUR LEADERSHIP STYLE SUPPORTIVE LEADERSHIP AT CSU PUTTING THE STRATEGIES INTO PRACTICE

SECTION 3 ? COACHING FOR IMPROVEMENT

WHAT IS COACHING? ACTIVITY ? WHAT ARE THE ATTRIBUTES OF AN EFFECTIVE COACH? ATTRIBUTES OF AN EFFECTIVE COACH KEY PHASES OF THE COACHING RELATIONSHIP ACTIVITY ? IMPROVING YOUR COACHING STYLE COACHING PITFALLS COACHING MODES COACHING STYLES ACTIVITY ? COACHING IN ACTION ACTIVITY ? USING COACHING TECHNIQUES TO DEVELOP THE TEAM USING COACHING MODES AND STYLES ARE YOU AN EFFECTIVE COACH? PUTTING THE STRATEGIES INTO PRACTICE

SECTION 4 ? DELEGATION

WHAT IS DELEGATION? EFFECTIVE DELEGATION

Effective Team Leadership

Page |2

4

5

6

6 6 7 8 10 11 13 16

17

17 17 18 19 21 21 22 22 23 24 24 25

26

26 26 27 28 28 29 29 30 31 31 32 33 34

35

35 35

Version 1.0

Program Overview

ACTIVITY ? GOOD DELEGATION ACTIVITY ? YOUR APPROACH TO DELEGATION STEPS IN THE DELEGATION PROCESS ACTIVITY ? DELEGATION STOPPERS! SOME COMMON REASONS FOR NOT DELEGATING WORK DELEGATION PLAN PUTTING THE STRATEGIES INTO PRACTICE

SECTION 4 ? COMMUNICATION

COMMUNICATING ASSERTIVELY ACTIVITY ? ASSERTIVENESS QUESTIONNAIRE ASSERTIVE STATEMENTS ASSERTIVENESS IN ACTION SOME PRINCIPLES TO CONSIDER ACTIVITY ? WHAT WILL SAY? ACTIVE LISTENING SKILLS WHAT IS FEEDBACK? ACTIVITY ? FEEDBACK BEHAVIOUR GIVING FEEDBACK RECEIVING FEEDBACK PUTTING THE STRATEGIES INTO PRACTICE

SECTION 4 ? PERFORMANCE MANAGEMENT

ACTIVITY ? PROFESSIONAL DEVELOPMENT STRATEGIES IDENTIFYING PROFESSIONAL DEVELOPMENT NEEDS AND ACTIVITIES EXPERIENCE, EXPOSURE AND EDUCATION RESPONSIBILITIES PERFORMANCE COUNSELLING: A STRUCTURED APPROACH EFFECTIVE PERFORMANCE FEEDBACK QUESTIONING PUTTING THE STRATEGIES INTO PRACTICE

SECTION 4 ? TEAM PLANNING AND REVIEW

KEY PLANNING CONSIDERATIONS ACTION PLAN TEMPLATE PUTTING THE STRATEGIES INTO PRACTICE

BIBLIOGRAPHY

ATTACHMENTS

Page |3

35 37 38 38 39 40 41

42

42 42 43 44 45 46 47 48 48 49 50 51

52

53 54 54 56 57 58 59 62

63

63 66 69

70

71

Effective Team Leadership

Version 1.0

Program Overview

Page |4

LEARNING IN THE WORKPLACE

To continue to reinforce your learning from this workshop and prior to the follow up session, when you return to your team use the table below to assist you to reflect on the concepts introduced during day 1. Your reflection may also incorporate other behaviours that you have observed from other leaders within your workplace as well. You should aim to identify at least 10 different situations.

As part of your reflection, identify some of your key strengths and opportunities for improvement in the way you apply leadership within the workplace. What steps might you be able to take to improve your own leadership practice?

What was the outcome? Describe this in terms of the characteristics of an

effective team leader.

What attributes of an effective team leader did

you display?

How have you applied this? Try to think of a specific work situation

Effective Team Leadership Concept

Effective Team Leadership

Version 1.0

Program Overview

Page |5

PROGRAM OVERVEIW

This program is designed to introduce some of the key concepts and skills supporting effective team leadership. For those of you new to the leadership experience, the program should help you to digest some of the important principles underpinning successful team leadership within the workplace. You should remember though, that although this program does focus on many of the important areas of successful team leadership, further application of the concepts, principles and skills will help to refine and reinforce your leadership practise. To this end, the program hopefully will encourage you to expand your leadership knowledge and skills by taking up work based or other, more formalised learning opportunities at the conclusion of this program. Good luck in your leadership journey!

Program Objectives: The key objectives of this program are to: 1.) Identify and develop the characteristics of an effective team leader. 2.) Identify and use an appropriate leadership style for the team. 3.) Identify and apply appropriate strategies to improve team performance and

outcomes.

ICONS

The following icons appear within this learning resource. They highlight important information as well as activities that can be completed:

These are the outcomes that relate to a section of the resource. An Individual or group exercise. A key message or important point Self-reflection This is a workplace activity

Effective Team Leadership

Version 1.0

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download