City Vision Syllabus



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CVC 304

Management and Leadership

Instructor: James F. VarnHagen

Email: jvarnhagen@cityvision.edu

Phone: 317-995-2660

Course Description

An exploration of the four primary tasks for successful management: planning, organizing, leading, and controlling. This course counts toward credit as a Certified Fund Raising Executive (CFRE Certification).

Degree Program Outcomes

At the conclusion of this degree program, the student will able to:

1. Understand and apply the roles and responsibilities of a nonprofit board of directors and the management team to provide governance and leadership to the nonprofit organization.

2. Understand and apply basic accounting and budgeting principles in order to successfully manage the finances of a nonprofit organization.

3. Understand and apply basic marketing, communication and fundraising strategies in operating a successful nonprofit organization.

4. Understand and apply nonprofit management principles related to program development, ethics, decision-making and nonprofit legal and regulatory requirements.

5. Understand and apply the essential elements of nonprofit human resource management including volunteer management, hiring, firing, supervision and legal considerations.

Course Objectives

After completing this course, students will be able to:

1. Understand clearly how to organize and develop God honoring ministries.

2. Equip others so as they put in practice practical workable plans in developing God honoring ministries.

3. Use effective management principles to ensure successful cay to day operations of God honoring ministries.

4. Explore how leadership styles can be focused to help advance God honoring ministries to a higher level.

Required Texts

|Managing the Nonprofit Organization, Peter Drucker | |

|The Making of a Leader - by Dr. J. Clinton, (2nd Edition) NavPress, Colorado Springs, CO, 2012 |

|Three Dimensions of Leadership, Olan Hendrix | |

Course Outline

|Week |Assessments |

|1 |Objectives: |

| |Introduction of classmates to each other |

| |Introduction of instructor |

| |Overview of class; Topics, Approach, Resources, Assignments & Ground Rrules |

| |Review the Role of the Executive Director of a nonprofit organization |

| |Assignments: |

| |Learn more about your professor for this course. Assignment |

| |Read, "The Rescue Mission Superintendent and His Responsibilities" by Herbert E. Eberhardt Assignment |

| |Listen to the audio presentation, " So You Want to be an Executive Director" by Chasz Parker Assignment |

| |Write a 2 page paper entitled "Comparing Eberhardt and Parker" Assignment |

| |Using either or both Eberhardt or Parker, discuss the following in a 3 page paper entitled, "My Journey Toward Ministry Leadership" Assignment |

| |Introduce yourself on the Class Forum |

|2 |Objectives: |

| |Introduce the student to management theory and concepts (Hendrix) |

| |Introduce the student to nonprofit management (Drucker) |

| |Introduce the student to leadership development theory and concepts (Drucker, Hendrix) |

| |Introduce the student to nonprofit management and leadership resources on the Internet |

| |Review the management and leadership role of the Executive Director of a Nonprofit organization (Seath) |

| |Assignments: |

| |Read Week Two Instructions |

| |Answer the questions at the end of Clinton, Chapter 2 entitle document file, “Clinton-Chapter 2” |

| |Browse the internet sites listed in the assignment and entitle document file “Internet Site Review” |

| |In Three Dimensions of Leadership by Hendrix, pages 16-17 list a number of Biblical characters with leadership responsibilities. Write a 3-5 page|

| |paper entitled “Biblical Leaders” |

| |Complete the Study Guide with questions from Drucker and Clinton books |

| |Make a post to the Class Forum entitled “Week Two Management Principles”. |

|3 |Objectives: |

| |To help the student understand his personality temperament and thereby better understand his/her behavior as a manager and leader (Temperament |

| |profile) |

| |Introduce the student to the leadership strategy of Dr. Micheal Useem (audio presentation) |

| |Raise the awareness of the stresses to the personal life of the Nonprofit organization leader |

| |Help the student envision a life and self management plan for personal and leadership development |

| |Assignments: |

| |Review the results of the Temperament Sorter and write a 5 page paper and title it “Temperament Sorter Report” |

| |Answer the questions at the end of Clinton, Chapter 3. Entitle your document file, “Clinton-chapter 3” |

| |Listen to the online recording of the Leadership Breakfast 2004 with Dr. Michael Useem. Entitle your document file, "Useem Week 3" Assignment |

| |Read the following from the textbooks: (Use your study guide for the Drucker book) Assignment |

| |Make a post to the Class Forum entitled "Week Three Lessons". |

|4 |Objectives: |

| |Overview of issues in what the work of the manager is |

| |Importance of vision in leadership and management |

| |Demonstrate organizational leadership correlates and begins with self management of the leader (Hybels, Hock articles) |

| |Importance of planning in leadership and management |

| |Creating and following strategy that creates results |

| |Overview of issues in what the work of the manager is (Part 2) |

| |Importance of vision in leadership and management (Blanchard and Knowles) |

| |Creating and following strategy that creates results (Drucker and Hendrix) |

| |Importance of mission in leadership and management on setting limits (Parker) |

| |Assignments: |

| |Read textbook and write a responce paper entitled "Leadership Articles"Assignment |

| |Answer the questions at the end of Clinton, Chapter 4 entitle , "Clinton-Chapter 4"Assignment |

| |Listen to the audio presentation, "Vision to Reality," and write a report on your ministry according to the assigment entitled "Planning at My |

| |Mission"Assignment |

| |For this week's Class Forum posting entitle subject line of your posting use "Week Four - Vision and Planning".Assignment |

| |Read articles on vision and write a response paper entitled "The Importance of Vision."Assignment |

| |Draw out 10 principles from Drucker and Hendrix reference each of the principles from where you draw it from in a document entitled "Principles |

| |for Planning for Results"Assignment |

| |Read chapter 5 of The Making of a Leader, Clinton and answer the questions at the end of the chapter. Entitle your document file, |

| |"Clinton-Chapter 5" |

|5 |Objectives: |

| |Managing and leading to help an organization move from Good to Great (Collins) |

| |Understand the requirements for employees at a Rescue Mission (Hendrix, Drucker) |

| |Introduce the student to the concepts and issues around teamwork and team development |

| |Understand the requirements of volunteers at a Rescue Mission (Hendrix, Drucker |

| |Assignments: |

| |Read assigned reading for this week's session Assignment |

| |Answer the questions at the end of Clinton, Chapter 6. Entitle your document file, "Clinton-Chapter 6" Assignment |

| |Identify and list the key findings in Jim Collins' research for "Good to Great" and write a response paper entitled "Good to Great, Week 5" |

| |Assignment |

| |Using Parker’s article, “When God Prunes Your Ministry” as a guide, answer the questions and entitle response “Pruning to Grow” Assignment |

| |Take the mid-term examination by Friday, October 10 Assignment |

| |Using Parker’s article, “The Five Dysfunctions of a Rescue Mission Team" as a guide, answer the assigned questions. Entitle the paper “Overcoming|

| |the Five Dysfunctions” Assignment |

| |For this week's Class Forum posting entitle subject line of your posting use "Week Five – Personnel Issues" |

|6 |Objectives: |

| |How temperament affects teamwork and team development (MacLaren, Temperament Sorter II) |

| |Provide an overview of the key issues and tasks of nonprofit boards (Drucker, Hendrix) |

| |Show the importance of the Board relationship to the Executive Director of a Rescue Mission (Hendrix, Drucker) |

| |Assignments: |

| |Read assigned reading for this week's session Assignment |

| |Explain MacLaren’s three stage description of getting to team performance and entitle this assignment, "Temperament and Team" |

| |Leading Resonant Teams, describes the place of emotional intelligence in teams. So answer the questions in a paper entitled "Resonant Teams" |

| |Assignment |

| |Answer the questions at the end of Clinton, Chapter 7. Entitle your document file, "Clinton-Chapter 7" Assignment |

| |Make a Class Forum post entitled "The Board Team" |

|7 |Objectives: |

| |Review of the Executive Director’s Role in Raising Funds for Ministry (Hendrix, Drucker) |

| |Introduce the Topic of Marketing in the context of a Rescue Mission (Drucker) |

| |Introduce the topic of Social Enterprise and its role in a Rescue Mission (HBS Working Knowledge Articles) |

| |Assignments: |

| |Read assigned reading for this week's session Assignment |

| |Identify 5 Principles of Marketing and Donor Cultivation and entitle this assignment "Marketing and Development Leadership." |

| |Answer the questions at the end of Clinton, Chapter 8. Entitle your document file, "Clinton-Chapter 8" Assignment |

| |Choose one of the two listed Assignments to do after reading the articles on Social Enterprise: |

| |For this week's Class Forum posting Comment about Fundraising or Social Enterprise and the Revenue Challenge |

|8 |Objectives: |

| |Review of the Executive Director’s Role in Raising Funds for Ministry (Hendrix, Drucker) |

| |Introduce the Topic of Marketing in the context of a Rescue Mission (Drucker) |

| |Introduce the topic of Social Enterprise and its role in a Rescue Mission (HBS Working Knowledge Articles) |

| |Assignments: |

| |Read assigned reading for this week's session Assignment |

| |Read Drucker and “Finishing Well” by Stanley and Clinton then write a 6-8 page paper on the importance of finishing well Assignment |

| |Take the final exam Assignment |

| |Complete the Course 304 online Course Evaluation Form. (REQUIRED to complete this course and receive a grade) Assignment |

| |For this week's Class Forum posting entitle your posting, "What I Learned in Course 304." |

|Overall |Total estimated hours based upon 17 hours per week for 8 weeks |

Each week objectives for the class session are posted, along with the various resources you will need to accomplish those objectives, such as readings from the textbooks, audio lessons and Internet links to articles and downloadable files.

In this course, we will cover the main issues in management and leadership but in such a short time, we will not be able to go in-depth on every topic. We will provide and ask you to help me with supplemental and additional sources for us to share with one another on topics where you have gained knowledge on a particular topic or issue.

The assignments will be intended for you to apply your learning to your life and your ministry situation. If you are currently facing a management or leadership challenge, we will be open to tailoring an assignment that you can use to help you problem solve your challenge. Instead of a large single study guide for the final exam at the end (which will be provided), we will include study questions weekly that will tie to the final exam.

There are many ways we learn. Some of us prefer to read, some prefer to interact, some like to listen and others are good at combinations of styles. We also have to develop competencies to some extent with different modes of learning so we have attempted to put something in the course for different styles of learners. We do this for two reasons. Research shows if you use a variety of styles of teaching for how students learn, if their learning style is offered and encouraged at least occasionally, it is easier for them to try other styles and they will learn more overall. The second reason is this is an example of the role of the manager and the leader; you have to interact with your staff on their various levels and make sure you use teaching and communication methods that connect or those who learn by reading we have a number of reading assignments from our texts. For those who are aural (like me) we offer a number of audio lessons. For those who are interactive we have websites for you to go search out. The assignments allow you to then apply your learning into documents to help you develop as a manager and a leader.

The learning resources come from a variety of sources, both Christian and secular. Urban Missions are platypus like in who they are. Urban Missions have some affinity with churches and in many ways serve as churches to our clients with all the spiritual services and care we offer. Urban Missions are nonprofit organizations with similarities to social service organizations in the programs we offer.

Urban Missions as they grow in size have more operational issues and must function on certain levels as efficient businesses to be good stewards of donor money. The new field of social enterprise is something many Missions have been doing for a long time, running businesses such as thrift stores that generate a revenue stream for the Mission. Due to all the varied factors finding material to help you grow as a leader and manager must therefore come from a variety of sources.

All truth is God’s truth whether from a Christian website or a business article on team development. We have attempted to select some of the best material that has helped me along my way. Some of the material was originally meant for business managers and leaders, others for pastors and churches. Part of your development as a leader and manager (and research supports this) is to adapt the concepts from various analogous fields to fit your situation. We do not think this will be difficult because non-profit managers are by nature resourceful and especially so for those of us in Urban Mission contexts. The articles represent a variety of viewpoints, even Christian viewpoints, which is helpful in understanding the field of management and leadership.

The three books for Urban Mission Management 304 are very good in each of their own ways. Peter Drucker’s Managing the Non-Profit Organization: Principles and Practices is now a classic. Peter Drucker is considered perhaps the greatest management thinker and writer ever. We encourage you to read everything you can by Peter Drucker. After spending most of his life helping businesses he decided to switch in his later years to helping the social sector or nonprofits. He even established a foundation to that end, which is now the Leader to Leader Foundation (formerly the Drucker foundation). Peter Drucker is also a Christian though he never overtly writes of his faith; if you read him you can clearly see the Christian ethic that underpins his writings and thinking.

Olan Hendrix, author of The Three Dimensions of Leadership is one popular Christian consultant. He has been where we live and work in the Christian ministries he has managed. He has a website with various articles that he has written that is worth visiting, .

The last book, The Making of a Leader is written by a professor at Fuller Theological Seminary who spent his academic career developing a philosophy of Christian leadership development. Our text is the distillation of his years of research and we will be working through his process in understanding our own development as Christian leaders every week by answering the questions at the back of each chapter. Please read the endnotes in the back of Clinton’s book! He has numerous gems of truth referenced and fuller explanations in the back of the text. You may even want to place a sticky back there for easy flipping.

The audio lessons are various seminars from AGRM conventions and leadership events we have hosted here in Syracuse. Those given by Chasz Parker have the Power Point presentation available for you that we used while originally giving the seminar. If you watch the Power Point slides with the notes view you will find additional comments and/or references for the material presented.

The Urban Mission in Syracuse has hosted a Leadership Breakfast for a number of years. This event has brought a nationally recognized speaker on the topic of leadership to our community to help develop leadership capacity. We have two of those presentations included in the course. One session is done by Ken Blanchard, the author of The One Minute Manager and the other is by Michael Useem, the director of the University of Pennsylvania Wharton Business School Center for Leadership. Both are outstanding speakers and offer unique insights into being a better leader. Ken Blanchard also now offers a new leadership development program entitled, Lead Like Jesus ().

Since this is an online course we will make extensive use of the internet and the World Wide Web. My purpose is two fold to help introduce you to a wide variety of management and leadership authors and thinkers and their writings and help you practice your research skills on the web. In my day in college and grad school everyone had the same library so articles were put on reserve and each student had to take their turn getting to the materials. Three of the websites that we will regularly use and we think you will find beneficial later on in ministry beyond this course are the following:

• Leader to Leader - formerly the Drucker Foundation website. This website compiles articles from the Leader to Leader Foundation’s excellent magazine, Leader to Leader. This magazine offers the best in management and leadership thinking for business and nonprofit leaders from the best thinkers and writers on the topics. Many of the articles are previews or excerpts from these thought leaders upcoming publications.

• Cutting Edge is the newsletter produced quarterly by the National Church Planting Task force of the Association of Vineyard Churches. Although the emphasis of the newsletter, which is in reality a concise magazine, for church planters, it is one of the best publications on all aspects of the management challenges of ministry that we have come across. The similarities between Urban Missions and church plants are quite strong from a management and leadership perspective. The editors do a phenomenal job of finding and interviewing some of the best names in Christian thinking on leadership and staying healthy spiritually while in ministry. The entire catalogue of Cutting Edge issues is online and it is worth the time to review previous issues.

• Harvard Business School’s Working Knowledge. Harvard publishes on this website the latest research on business and business practices that lead to successful organizations. For those of you leery of secular sources you will be surprised by what you find there. In my opinion you will find many articles validating scriptural principles though you will not find them using that terminology. There is an entire section on nonprofit management on this website which is in recognition of the contributions we in the social sector (how the business community refers to us) are making to society.

Forum Expectations

We expect that students will spend an estimated one-two hours to post one initial message, one hour to read posts from 5+ students (presumes that a student doesn't read every post), and an estimated 1 hour to post two reply messages. Forum grading will be based on the following items:

• Forum posts should be 200-400 words although these are not strict limits.

• Students must demonstrate comprehension of the material and achievement of the related learning objectives related to that forum. Be sure to read the learning objectives.

• Students should demonstrate critical thinking and use outside material researched beyond the assigned readings.

• The goal of course forums is to have scholarly dialog among peers combining both the strengths of in-person class discussion and providing concise, professional quality writing (similar to a well thought-out academic or scholarly blog) and responding in a way that adds value to others writings

• Students are not required to use APA format for references in forum posts, but instead students are encouraged to hyperlink relevant information when possible.

• Grading rubric: forums use the same high level grading rubric as for the final project including

o Content Knowledge (25%)

o Critical Thinking (25%). Note that critical thinking is very different from criticism.

o Communication (25%)

o Application (25%)

Written Work

Except for Class Forum posts, all written assignments should be double-spaced using 11-point font and 1-inch margins, and include a relevant heading (name, date, assignment title), and subheadings where appropriate, which can be viewed in a Navigation Pane. Multi-page assignments should also include page numbers. Please correct spelling and grammatical errors before submitting all assignments. Spelling, grammar, and writing style will be taken into consideration in evaluating written work. Assignments should be submitted to the Course Dropbox within Moodle. Every assignment should carry a filename that MUST include your name (Student Name) and the assignment number, e.g. Jan_Smith_Minor1.doc

Written work must be reflective, balanced, scholarly analysis and be well-supported by references. Deep familiarity with the biblical text will be appreciated as will the ability to showcase extensive theological reading and reflection and to critically examine an issue from many points of view.

Very informal or highly opinionated writing styles will be severely penalized. Do not preach.

Late Policy

Coursework is scheduled over a seven-day week to provide structure for students residing on six continents. The weekly schedule begins on Monday at 12:01AM US ET (USA Eastern Time), and ends on Sunday at 11:59PM US ET.

● Assignments submitted more than 1 week late (after the following Sunday) will lose 1 letter grade (i.e. "A" becomes a "B")

● Assignments submitted more than 2 weeks late will lose 2 letter grades (i.e. "A" becomes a "C")

● All assignments and quizzes must be submitted by the week after the term ends or they will receive a failing grade

● Extensions: professors may grant an extension if the student has a prolonged sickness or major family crisis. The length of the extension is up to the professor’s discretion.

● Applications for an extension should be sent to the professor at least 2 or more days before the due actual date. Extensions must be after a course ends submitted via the online extension request form. If an extension is granted, no other courses may be taken until that course is completed.

Week Eight is the last class session with assignments posted. All course work must be completed by the student and submitted to the instructor by Friday of the tenth week of the course. No credit will be given for work submitted after this date.

This syllabus is subject to change without notice up until the first day of the semester. For more academic policies, please visit:

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