Pingping Lee - Stanford University



1 Pingping Lee

1 953 Garrity Way, Santa Clara, CA 95054 Tel: (408) 855-8402 Email: pxlee@

EDUCATION

9/97-9/2001 Stanford University, Stanford, CA

M.A. in International Relations/Political Science

9/92-7/97 Peking University, Beijing, China

B.A. in International Studies

WORK EXPERIENCE

Sun Microsystems, Newark, CA 2002-Present

Supply Chain Operations and Material Manager, NSG Operations

Manage a team of program managers and buyers, both direct employees and supplier contractors in a fully outsourced manufacturing environment to ensure product availability and on time delivery. Successfully brought up a brand new ODM partner for 2 new platforms within just 5 months

• Generate and communicate Sun's platform and Operations supply plan and master production schedule to Sun's manufacturing partners, in support of Sun's revenue and non-revenue shipment plan.

• Forecast upside/flexibility, including closed loop communication to supply and demand partners of product availability throughout the quarter.

• Manage material escalations, lead-time and capacity plans to support supply continuity.

• Responsible for material and Supply Chain Readiness Plans for NPI, Transitions within the assigned product and supplier space, providing supply chain design inputs and deploy supplier/supply chain processes & programs as applicable.

• Own supplier score-carding process for inventory, E&O mitigation, and availability performance including RCCA where necessary.

ROA/INTAM Backlog Management Manger, Worldwide Customer Fulfillment

Responsible for optimizing shipment performance and maximizing SMI revenue via prudent management of available backlog and interfacing between Sun systems and the third party warehouse management system. Specific accountabilities include:

• Provide leadership to area focals within ROA and INTAM backlog management relative to process development, training, escalation support, and overall execution performance.

• Responsible for in-quarter revenue attainment for ROA and INTAM through effective management of supply.

• Serve as the primary interface to ROA and INTAM revenue management for all backlog reporting, escalations, and risk assessment.

• Drive effective order status communication and helps setting correct and achievable customer expectations.

• Develop and monitor continuous improvement plans for area focals. Conduct 1:1s on a regular basis and provide timely performance feedback.

Program Manager, Supply Demand Execution

Served as primary liaison between revenue management, supply management, manufacturing, executive management, and influence supply and demand to drive alignment with Sun’s financial and customer satisfaction objectives. Accountable for the following:

• Supply Optimization - Provide direction on site execution (build, material plans, order fulfillment, etc) and internal and Geo product allocations to support customer demand and financial plans.

• Demand Management - Work with Revenue Management to optimize supply and demand by assessing field demand requirements, driving revenue strategies, and managing field communications on product availability.

• Business Analysis and Reporting - Analyze and communicate weekly and quarterly business status, issues, risks and opportunities to business partners, by assessing supply and demand on a worldwide, site and geo basis.

Program Manager, APAC Customer Fulfillment

First point of contact for all Asian Pacific customer related issues. Interfaced with Order Fulfillment, Supply Chain Execution group, Logistics, and Customer Quality groups to meet business requirements and customer expectations. Key responsibilities included the following:

• Created APAC weekly business metric package focusing on Predictability performance and backlog analysis. Metrics were used to analyze the gap between weekly actual performance and goal.

• Successfully led a CPAS cycle-time reduction project using SixSigma methodology within the expected timeline. Achieved the goal of reducing cycle time from an average of 17 days to 7 days within just 4 months, by working closely with both internal and external business partners and implementing an expedited “wheels-up” customs clearance process. Result of the project significantly improved the level of customer satisfaction in Japan.

• Led Supplier Readiness team for “Sun Managed Freight/APAC CFIT” sigma project. As the supplier readiness manager, interacted closely within Order Fulfillment, PDC Operations, Logistics, ITS, Supply Management and Supplier Management groups, mapped out an end-to-end process of manual direct ship from APAC based supplier to APAC customers.

Lead Business Analyst, Lead-time Control Center

Assumed lead analyst role, drove on-going process improvement using SixSigma methodology, performed data mining, and provided training on tools and procedures.

• Led a team of business analysts to monitor actual product lead-times and analyze spikes and trends with causal analysis narrative. The in-depth comparison between the actual product ATP's and Goal lead-times contributed to the successful implementation of a much simplified lead-time structure in Sun.

• Designed and automated a new web tool in support of LPM-Velocity target setting process. New tool serves the purpose of effectively updating part challenges extremely efficiently.

OTHER EXPERIENCE

Web Marketing Application Developer, Stanford University Press (5/01-2/02)

• Interacted with design and business team to create an e-commerce system and web-marketing

strategy.

• Worked with the database team at the back-end to develop a 30+ page website, and mastered solid

skills in CGI technology, web page design and JavaScript programming.

Computer Help Desk Consultant, Stanford University (1/01-2/02)

• Provided hardware and system support for students using facilities in Sweet Hall and Terman

computer lab.

• Answered inquiries regarding residential computing at Stanford.

Teaching Assistant, Department of Political Science, Stanford University (9/98-6/01)

• Interacted with professors and students, led class discussions, and managed organizational and

administrative issues for courses on political economy in East Asian countries.

News Assistant/Translator, The Philadelphia Inquirer, Knight Ridder Newspapers (1/96-9/97)

Philadelphia, Pennsylvania (Beijing Bureau, China).

• Translated news stories, interpreted for interviews, and handled administrative tasks.

COMPUTER SKILLS

Languages: C, Java, Perl, HTML, JavaScript, LISP, SQL.

Operating systems: UNIX, Windows.

1 Additional information

• Trained in public speaking. Have developed refined public speaking, presentation, facilitation, and telemarketing skills.

• Extensively exposed to Six Sigma methodology and mastered change acceptance management skills.

• In depth knowledge in quantitative and qualitative analytical research methods and tools, such as spreadsheet and Brio data mining.

• Completed training in APICS inventory management and operation planning.

• Excellent organizational, communication, and interpersonal skills. Have developed close working relationships with colleagues and business partners.

• Very effective team player. Work enthusiastically in group situations, and enjoy leadership roles.

• Extremely result oriented, reliable, flexible, and perform well under high pressure and tight deadlines.

• Proficient in speaking, reading and writing Mandarin Chinese.

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