Website Articles - Chicago-Kent College of Law



New Technologies to Increase Supply

Matthew Strothoff, Nicole Racovitis & James Bambrick

Required Reading

Richard Magnus, The Confluence of Law and Policy in Leveraging Technology: Singapore Judiciary’s Experience, 12 Wm. & Mary Bill of Rts. J. 661 (2004)

The author discusses how technological advances in Singapore’s justice system have reformed the legal process and provided access to more low income litigants. The filing system is paperless which reduces labor costs and allows litigants to file claims and other typical fee filings for free. The Singapore courts are also the first complete cybercourts in the world through JusticeOnline, a system that connects judges, law firms, and government agencies.

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Prism Legal Consulting, Inc. provides an extensive list of companies that provide outsourcing and offshoring of legal services that aim to save clients money by presenting low cost alternatives to the traditional legal services options that are currently available.

Law Reviews

1. Orna Rabinovich-Einy, Technology's Impact: The Quest for a New Paradigm for Accountability in Mediation, 11 Harv. Negotiation L. Rev. 253 (Spring 2006)

This article discusses the evolution and advantages of SquareTrade. The author states that SquareTrade underscores the need for effective online dispute resolution systems in a connected society, provides a demonstration of one context in which Online Dispute Resolution has proven successful despite initial skepticism and it affords fresh insights into what has seemed like an insoluble dilemma in the mediation world.

2. Benjamin Sotelo and Greg Brenner, The Future of Voice over Internet Protocol, 28 Los Angeles Lawyer 47 (January 2006)

This article discusses the benefits of Voice over Internet Protocol (VoIP). The author views VoIP as the next wave in technology for law firms. Benefits of VoIP include: reduced telephone calls and faxes, the ability to videoconference easier, and performing all technological functions through one system. VoIP should make law firms more efficient and the ability to work from outside the office, thus increasing services to more clients.

3. Nicholas P. Connon, Podcasting for Lawyers, 28 Los Angeles Lawyer 47 (February 2006)

The author of this article discusses the various websites available to download podcasts on numerous legal subjects. Attorneys and non-attorneys are able to find information on a specific legal issue and listen to other attorneys thoughts, experience and advice on that subject.

4. Aaron Haas, Videoconferencing in Immigration Proceedings, 5 Pierce L. Rev. 59 (December 2006)

The author argues against videoconferencing in immigration proceedings because it may damage the fairness of the proceedings. Communications can be delayed and cause problems with speech recognition during the videoconferencing, thus causing problems when witnesses are testifying to speaking to a judge. The author does believe that videoconferencing can be beneficial in some procedures, such as arraignments, bails, and post-conviction hearings.

5. Richard L. Marcus, E-Discovery & Beyond: Toward Brave New World or 1984?, 25 Rev.

Litig. 633 (Summer 2006)

This article discusses the rise of E-Discovery and its advantages and disadvantages in the legal system.

6. Dwayne Roberts, Self-Help Services, 48 Orange County Lawyer 18 (July 2006)

This article discusses the advances in the California court system, specifically, the I-CAN! (Interactive Community Assistance Network) which is a legal services system that walks individuals through the process of completing court forms at the self-help center in the courthouse. The court system also has a Office of the Family law Facilitator (FLF) which advises self-represented litigants in child support matters.

7. Marco Velicogna and Gar Yein Ng, Legitimacy and Internet in the Judiciary: A Lesson From the Italian Courts’ Websites Experience, 14 Int'l J.L. & Info. Tech. 370 (Autumn 2006)

The authors of this article examine whether easy access to information on judicial systems, courts' activities and cases available through the Internet can increase legitimacy of a justice system. In the examination of all websites from three Italian judicial systems, the authors seek to provide an initial outlook on the use of websites in facilitating legitimacy and knowledge in the field of courts.

8. Robert Bickel, Limited Legal Services: Is it Worth It?, 39 Colum. J.L. & Soc. Probs. 331 (Spring 2006)

This article criticizes organizations that have begun providing limited legal services, using methods such as telephone hotlines, in an attempt to serve more clients. The author argues that due to the characteristics of the indigent community, the provision of limited legal services to this community is not only inefficient, but fails to achieve its own goal of providing real help to more clients.

9. Nadja Alexander, Mobile Mediation: How Technology is Driving the Globalization of ADR, 27 Hamline J. Pub. L. & Pol'y 243 (Spring 2006)

The essay focuses on how online dispute resolution has influenced the globalization of Alternative Dispute Resolution (ADR). It first explores the relationship between technology and globalization. It then looks at the challenges that technology poses to the globalization of ADR and finally proposes some ideas to resolve them.

10. Orijit Ghoshal, Pro Se Workstations in Action in Montana, 32-Nov Mont. Law. 11 (November 2006)

The article describes Montana’s Self-Help Project and its growth from three (3) computer workstations in rural areas to a statewide Self-Help Law Unit. This article is a supplement to the Equal Justice website article below that discusses .

Website Articles



This article from Equal Justice Magazine discusses the ongoing collaboration of technology companies, public aid agencies and legal services companies attempting to facilitate the legal needs of low-income Americans through the use of electronic media solutions to lower the costs of legal services.



The use of electronic records management is increasingly being used to track, store and retrieve client files for law firms of all sizes. This article explains what electronic records management is and what can be done to successfully implement such technology solutions.



Equal Justice Magazine reports on low-income Americans’ increasing use of nationwide legal services websites at public libraries. The article discusses the role that Legal Services Corporation has played in bring increased legal aid to low-income Americans and the valuable service that libraries provide as a conduit between individuals in need and legal assistance websites.



Equal Justice Magazine’s article discusses LiveHelp. LiveHelp is an icon on and where users may enter his or her phone number and a trained volunteer will call to answer the user’s legal problem.



This article discusses the possibilities that exist for using technology to meet the needs of low-income people. The article and its discussion of the Project for the Future of Equal Justice were organized by the Center for Law and Social Policy and the National Legal Aid and Defender Association.



This article from talks about the cost and application of discovery databases and the management of client files in large-scale litigation proceedings.



The Belleville News-Democrat discusses a new legal aid self-help center that is being organized at the Madison County (Illinois) Courthouse.



This news report from the Kansas City Star talks about attorneys’ use of technology to aid in managing documents for litigation cases.



reports on the increasing emergence of companies that provide document archiving and search software to manage litigation files. The article outlines some of the companies involved and provides information about LegalTech, a legal technology tradeshow.



This article by LexisNexis discusses a survey that was conducted at LegalTech. The survey polled attorneys to determine the types of software packages that were used for management of discovery documents and other litigation materials.

Websites



The National Technology Assistance Project’s goal is to use technology to reduce the cost of legal services for low-income Americans. The website offers information, training and tools that can be used to reduce the cost and increase efficiency for handling client cases.



Onsite³ is a legal services technology company that provides enterprise solutions to the litigation field. Onsite³’s product line includes eForensics, eDiscovery and eReview, which are all aimed at simplifying records management, searching and retrieval throughout the litigation process. The company’s goal is to increase efficiency and reduce liability for the litigation practice.



SmartRules provides information on procedures requirements in state and federal courts in difference countries.



This page on ’s website lists a multitude of legal aid websites and services.



This website is the online home of Mississippi’s Legal Services Resource Center. Similar to other legal services organizations, the website provides links to information and resources that assist individuals on a large variety of legal needs.



The Legal Resolutions Center of the Legal Aid Society of Orange County, California (LAS) has created a technology system, known as Legal Genie, which links the technological resources of LAS with the expertise of the private bar. The center has computer kiosks available, where data is entered and then formatted into court documents suitable for the individual's jurisdiction. Once an individual's forms are completed he or she can elect to receive assistance at a fixed fee from a private bar lawyer who has enrolled in the LAS’ state-bar certified lawyer referral service. The client and lawyer then decide on the scope of representation to be provided.



is a group of attorneys that provide assistance in finding affordable attorneys in many different practice areas for individuals in need of affordable legal aid.



provides an innovative forum for those in need of legal services. The website offers legal advice in several different practice areas via an online chat format. The website lists each attorney’s qualifications and the cost per minute of their services.



is an attorney referral service that uses an online questionnaire to match attorneys with potential clients.



Asknow provides advice to users through a live chat with a law librarian. The librarian will direct the user to other websites and resources to answer the user’s questions and legal problems. At the end of the conversation, the user receives a manuscript of the chat with links to resources suggested by the librarian.



Maryland’s People Law Library Multi-Language Gateway provides legal information in numerous different languages. The website includes immigration information, landlord-tenant matters, education, domestic violence, and other topics faced by pro se litigants.



This site is offered by Corne’’s Legal Information Institute (LLI) and provides a freely available legal dictionary and encyclopedia called “Wex”. Contributors must demonstrate their qualifications before being permitted to author articles on the site, which also features links to relevant statutes, regulations, and judicial decisions maintained elsewhere on LLI’s site.

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