WeDo 2.0 Frequently Asked Questions

[Pages:1]WeDo 2.0 Frequently Asked Questions

Q How do I know if my device is supported? A Please refer to the System Requirements for a full list of minimum requirements and recommended

devices.

Q How can I tell if my device has integrated Bluetooth low energy? A Please refer to the manufacturer's website for your device. Some manufacturers may refer to this

technology as Bluetooth 4.0 or Bluetooth Smart. Also look out for the following icon:

Q Why do I need a specific Bluetooth low energy dongle for Windows 7? A Very few Windows 7 devices feature integrated BLE technology. In order to ensure that our Windows 7

customers, who make up a large proportion of our customer base, have the best-possible WeDo 2.0 experience, we have chosen to optimize the software for one specific, readily available BLE dongle ? the Bluegiga BLED112 Bluetooth Smart Dongle.

Q Where can I purchase a BLED112 dongle? A Depending on your country of residence, the BLED112 dongle is available in a variety of online stores.

Q My Windows 8.1/10 or Mac OSX computer does not have integrated Bluetooth low energy technology. Can I use any external BLE dongle?

A You may be able to, but we cannot guarantee successful Bluetooth pairing with these operating systems.

Q My Android tablet features Bluetooth low energy but isn't included in the list of recommended tablets. What should I do?

A Due to the large number of Android tablets on the market today, it isn't possible for us to test every one. If your tablet meets our System Requirements, it is possible that your device will work with WeDo 2.0, though we cannot guarantee it.

Q Will my Android tablet be supported in the future? A We are continually adding to the list of recommended Android tablets, so remember to check our

System Requirements from time to time.

Q When will WeDo 2.0 be released on Windows 10? A The Windows 10-compatible version of the WeDo 2.0 software is planned for a summer 2016 launch.

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