Request For Proposal - Government of New York



-62865134620RFP 23062 - Attachment 1Bidder Response FormsPart 1 – Technical Submittal00RFP 23062 - Attachment 1Bidder Response FormsPart 1 – Technical SubmittalBidder Name:BIDDER’S AFFIRMATION OF QUALIFYING MANDATORY REQUIREMENTS checklist (PASS / FAIL)In addition to providing the following affirmations, Bidder must respond to the requirements as specified in this RFP. Responses should follow this document in Tab #2. Mandatory Requirements – Qualifying CriteriaBidder’s AffirmationSection II.1 Mandatory Requirements (A)Bidder has a minimum of four (4) years experience providing Fuel Card Services. FORMCHECKBOX Yes FORMCHECKBOX NoSection II.1 Mandatory Requirements (B)Bidder has statewide (covers all New York State counties), and nationwide Fuel Locations, supported by a Fuel Card that may be used for Fuel supplied by multiple oil companies (e.g. Exxon Mobil, Chevron, Hess, Gulf and Shell), and limited Associated Products. See Section VI.2A, Fuel Location Network. FORMCHECKBOX Yes FORMCHECKBOX NoSection II.1 Mandatory Requirements (C)Bidder has provided a tiered Fuel discount structure, as indicated in Attachment 2: Part II -- Financial Submittal (Discount Tables), and shall apply the discount as specified in Section V.3, Fuel and Associated Product Discount(s). FORMCHECKBOX Yes FORMCHECKBOX NoSection II.1 Mandatory Requirements (D)Bidder has the ability to, and shall assign Authorized User Fuel Card usage options as specified in Section VI.2B, Fuel Card Services and Authorized User options. FORMCHECKBOX Yes FORMCHECKBOX NoSection II.1 Mandatory Requirements (E)Bidder has the ability to, and shall deduct all applicable federal, state and local government taxes for Fuel purchases, due to the government’s tax-exempt nature, from the Fuel Card bills prior to invoicing/billing Authorized User, as specified in Section VI.2C, Tax Deduction. FORMCHECKBOX Yes FORMCHECKBOX NoSection II.1 Mandatory Requirements (F)Bidder has the ability to, and shall provide detailed Fuel Card usage reports, as specified in Section VI.2D, Reporting FORMCHECKBOX Yes FORMCHECKBOX NoSection II.1 Mandatory Requirements (G)Bidder has the ability to, and shall provide any necessary training for use of the Fuel Card, and customer services to aid in use of the Fuel Card by Authorized Users, as specified in Section VI.2E, Training and Help Desk Services. FORMCHECKBOX Yes FORMCHECKBOX NoSection II.1 Mandatory Requirements (H)Bidder has the ability to, and shall issue to each Authorized User, on a monthly basis, a Central Bill (as defined herein), that details the NYS discount and applicable taxes that have been deducted. Invoices shall be accompanied by a report that details the transactions that have occurred during the invoiced billing cycle. See Section VI.2F, Invoicing FORMCHECKBOX Yes FORMCHECKBOX NoSection II.1 Mandatory Requirements (I)Bidder has the ability to, and shall provide Fuel Card security and confidentiality, as specified in Section VI.2G, Security and Confidentiality. FORMCHECKBOX Yes FORMCHECKBOX NoSection II.1 Mandatory Requirements (J)Bidder has the ability to, and shall implement the Fuel Card Services program in accordance with Section VI.2H, Implementation Plans; FORMCHECKBOX Yes FORMCHECKBOX NoSection II.1 Mandatory Requirements (K)Bidder’s Fuel Card has the ability to be used as a means to authorize transactions at State-Owned or Contract User-Owned Independent Fuel Stations in accordance with Section VI.2I, Integration of Bidder’s Fuel Card with Contract Users Independent Fuel Stations, including Existing State-Owned Facilities FORMCHECKBOX Yes FORMCHECKBOX NoSection II.1 Mandatory Requirements (L)Bidder shall not assess or collect any Fuel Card fees, (e.g. annual fees, fees for issuance, renewals and cancellation, fees for Authorized User option changes), from Authorized Users. FORMCHECKBOX Yes FORMCHECKBOX NoBIDDER’S RESPONSE TO TECHNICAL REQUIREMENTS tableBidder should refer to the RFP for detailed Technical Requirements and Specifications when preparing their bid responses. The following tables are provided as a convenience for preparing responses. The information provided only summarizes the Technical Requirements and the associated Specifications. The Bidder should refer to the detailed requirements as specified within the text of the RFP. The following response forms were prepared to facilitate the review process. The sections are generally arranged in order of the RFP. A Bidder should prepare their responses to the sections designated as Technical Requirements using the table below. LINK Excel.Sheet.12 "Book1" "Sheet1!R1C1:R123C7" \a \f 4 \h \* MERGEFORMAT MANDATORY RESPONSE REQUIREMENTS(Enter information in white response boxes only. Boxes may be expanded or reduced as necessary.Separate attachments may be included, and should reference the applicable response Section number.)Section VI.1 Bidder QualificationsA.??? Describe and provide documentation of Bidder’s experience and qualifications in providing Fuel Card Services of the type and magnitude of that contained in this RFP.1.???? Provide an executive summary, including profiles of operations and qualifications, outlining the technical qualifications and experience relevant to the performance of the Contract;2.???? Provide evidence of relevant work experience, including evidence of a minimum of four (4) years providing Fuel Card Services, and list and describe the Bidder’s relevant work experience in specific projects and contracts for providing Fuel Card Services to large governmental entitiesB.??? Note other qualifications or additional information that would be of importance to the State in determining that the Bidder is qualified.Response:?Section VI.2Indicate which brands of conventional Fuel (e.g., Exxon Mobil, Chevron, Hess, Gulf and Shell) are available for purchase with Bidder’s Fuel Card.Service RequirementsA. Fuel Location networkResponse:?Section VI.2Service RequirementsA. Fuel Location networkIndicate which types of alternative Fuels (e.g., hydrogen, propane, compressed natural gas (CNG), liquefied natural gas (LNG), methanol, ethanol and electricity) are available for purchase with Bidder’s Fuel Card. Include a description of the availability of alternative Fuels (e.g., available statewide or in specific counties only). Note: A Bidder shall not be required to provide Fuel Locations that supply all Fuel types identified herein. Bidder is not required to provide alternative Fuels.Response:?Section VI.2AService RequirementsA. Fuel Location networkIndicate the number of Fuel Locations that accept the Bidder’s Fuel Card, and supply at least conventional Fuel (i.e., gasoline and/or diesel), in each county in New York State.Response:Albany?Allegany?Broome?Cattaraugus?Cayuga?Chautauqua?Chemung?Chenango?Clinton?Columbia?Cortland?Delaware?Dutchess?Erie?Essex?Franklin?Fulton?Genesee?Greene?Hamilton?Herkimer?Jefferson?Lewis?Livingston?Madison?Monroe?Montgomery?Nassau?Niagara?Oneida?Onondaga?Ontario?Orange?Orleans?Oswego?Otsego?Putnam?Rensselaer?Rockland?Saratoga?Schenectady?Schoharie?Schuyler?Seneca?Steuben?St. Lawrence?Suffolk?Sullivan?Tioga?Tompkins?Ulster?Warren?Washington?Wayne?Westchester?Wyoming?Yates?Bronx?Kings (Brooklyn)?New York (Manhattan)?Queens?Richmond (Staten Island)?Section VI.2List U.S. States in which Bidder does not have Fuel Locations available for use with the Fuel Card. Service RequirementsA. Fuel Location networkResponse:?Section VI.2Provide a link to the Bidder’s website that may be used to search for Fuel Locations.Service RequirementsA. Fuel Location networkResponse:?Section VI.2Service RequirementsB. Fuel Card Services and Authorized User OptionsIndicate ability to provide the following Fuel Card Services and Authorized User options. Include a description of how the service will be provided and how the Authorized User may specify and update Fuel Card options (e.g., via phone, Bidder’s website, and/or email).1.???? Individual Fuel Cards that may be assigned to a specific individual, vehicle or Authorized User, (or a combination);2.???? A PIN and additional Authorized User prompts (including VIN, vehicle number and odometer reading, or a combination), or no PIN or prompts, may be assigned to Fuel Cards;3.???? Fuel Card purchase authorization may be limited by Fuel or Associated Product type, Fuel Location, number of purchases (by day, week or month) and number of gallons of Fuel;4.???? Fuel Cards shall be sorted, bundled and delivered according to the Authorized User specifications;5.???? Fuel Cards shall be provided with custom embossing that includes up to three (3) lines of data;6.???? Fuel Cards shall not expire during the initial Contract term and shall not be cancelled by the Bidder due to inactivity;7.???? Fuel Card accounts may be managed at the Contractor’s website;8.???? Bidder has internal management controls that include processes for authorization and renewal of Fuel Cards, preventing inappropriate usage, cancellation of cards, lost or stolen cards, increase/decrease of Fuel Card limits, the level of Authorized User data embedded in the Fuel Card and the maintenance and security of Authorized User data; and9.???? Fuel Cards may be assigned with fictitious names, with generic card backgrounds, and Bidder will keep confidential the true nature and identity of the Cardholder.Response:?Section VI.2Service RequirementsC. Tax DeductionProvide information relative to Bidder’s experience and ability to deduct all applicable federal, state and local government Fuel taxes prior to invoicing Authorized Users.Response:?Section VI.2Service RequirementsD. ReportingProvide information relative to the Bidder’s experience and ability to provide the following reports. Describe the Fuel Card transaction reporting process and the types and accessibility of reports that can provided. In these descriptions, demonstrate Bidder’s flexibility and capability to address the varying requirements and reporting needs of the State, (including the method for making reports available, accessibility to reports, timing for providing reports and input criteria available to Authorized Users). Include sample reports, if possible, or a link to sample reports at the Bidder’s website. 1.???? Authorized User Transaction Reports; 2.???? Exception Reports; and 3.???? Quarterly Summary Reports for Control AgenciesResponse:?Section VI.21. Describe the types of implementation and on-going training to be made available to Authorized Users throughout the term of the Contract related to the Fuel Card Services program. Service RequirementsE. Training and Help Desk ServicesResponse:?Section VI.2Service RequirementsE. Training and Help Desk Services2. The Bidder must provide Help Desk Services for Authorized User based on a twenty-four (24) hours per day, seven (7) days per week basis, including holidays, in order to address all Authorized User customer assistance needs and technical issues. Bidder’s response should include:a)???? A description of the system to be used in providing Help Desk Services to Authorized User, including access to the system, number of lines available and staffing levels and experience, blockage rates and not to exceed times on hold.b)??? A description of the Help Desk Services to be made available to Authorized User.c)???? Identification of the types of issues the Help Desk can respond to on a twenty-four (24) hours per day, seven (7) days per week basis and the anticipated average response time for each of these issues.d)??? Description of any additional Help Desk Services available to Authorized User at no additional cost.Response:?Section VI.2Service RequirementsF. InvoicingDescribe the Bidder’s invoicing process and affirm that invoices shall, at a minimum, include the level of detail listed in the RFP, and that invoices will be accompanied by an accompanying transaction detail report. Affirm that the Fuel and Associated Product discount(s) set forth in Attachment 2 - Part II – Financial Submittal (Discount Tables), shall be applied prior to applicable tax deduction, and that all applicable Fuel taxes shall be deducted.Include a sample NYS invoice and transaction detail report.Response:?Section VI.2Service RequirementsG. Security and ConfidentialityDescribe the Bidder’s experience and ability to provide security of Fuel Card transaction data and comply with confidentiality and security requirements of this RFP. Include description of security plan, methods of fraud prevention, and internal control plan. Response:?Section VI.2Service RequirementsH. Implementation PlansDescribe the Bidder’s plan to implement the NYS Fuel Card Services program with Authorized Users. Include in response:1.???? The affirmation of the Bidder’s intent to work with each Authorized User to establish Fuel Card Services and to set up a plan for initial and continuing training as required by the individual Authorized User’s needs and timeframes.2.???? A description of Bidder’s standard methodology for implementation and expansion of the Fuel Card Services3.???? Bidder’s capacity to implement Fuel Card Services programs, indicating the expected timeframe for implementing various sized programs and its capacity to implement multiple programs.Response:?Section VI.2Service RequirementsI. Integration of Bidder’s Fuel Card with Contract Users Independent Fuel Stations, including Existing State-Owned FacilitiesProvide information on Bidder’s ability to set up their Fuel Card to be used in the manner outlined in Section VI.2 I. Integration of Bidder’s Fuel Card with Contract Users Independent Fuel Stations, including Existing State-Owned Facilities. Requirements to meet this specification include but are not limited to the following:Coding the Bidder's Fuel Card for acceptance at Independent Fuel Stations;Daily transmittal of the list of Dual Use Fuel Cards to an FTP site or other User approved destination;Maintaining a relationship with the manufacturer of the card reading equipment located at the Independent Fuel Stations to ensure continued functionality of the Fuel Card; Provided in the daily list the information outlined in items e.) and f.) of this Section; Deactivate a Fuel Card in the manner outlined in items f.) and g.) of this section.Response:?Section VI.2Service RequirementsJ. Other ServicesProvide information on Bidder’s ability to provide these desirable Fuel Card Services:1.???? Security alerts identifying Fuel Card usage outside the Authorized User specified Fuel Card options sent via email to an individual designated by the Authorized User;2.???? Acceptance of electronic Automated Clearing House (ACH) payments from State Agencies;3.???? Deduction of all applicable federal, state and local government taxes for Associated Product prior to invoicing the Authorized User and4.??? Non-Referenced Fuels and Emerging Technologies: Are there any fuels that have not been referenced in this solicitation that are also available for purchase (ex. aviation fuel).Response: ................
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