CITIZEN’S CHARTER

[Pages:13]Republic of the Philippines Department of Justice

OFFICE OF THE CITY PROSECUTOR

San Fernando City, La Union

CITIZEN'S CHARTER

Vision:

A just and peaceful society anchored on the principles of transparency, accountability, fairness and truth.

Mission: Effective, efficient and equitable administration of justice

Frontline Service : FILING OF CRIMINAL COMPLAINTS FOR PRELIMINARY

INVESTIGATION

Requirements:

Personal appearance of the complainant/s, witness/es

Period when to avail: Monday to Friday ? 8:00 a.m. to 5:00 p.m.

Procedure

Employee

Time

Fee

1.Check completeness of documents, assessment of the complaint affidavit with all the supporting documents including witness/es affidavit/s, properly bound and paged, the number of copies to be submitted

Receiving clerk Kristine Joy Villanueva-

Abrew/Jennifer Basco/Denver Ronquillo/Carlos Bulosan/Luciano Trinidad

2. Fill out the Investigation Data Form

Kristine Joy Villanueva-

(IDF) from the office, if complaint

Abrew/Jennifer

documents are assessed as complete

Basco/Denver

Ronquillo/Carlos

Bulosan/Luciano

Trinidad/vicky Galvez

3. Proceed to prosecutor for

administration oath on the affidavit

Duty Prosecutor

and IDF

4. Submit the subscribed complaint

Kristine Joy Villanueva-

affidavits and IDF with all the

Abrew/Jennifer

supporting documents

BascoCasingal/Denver

Ronquillo/Carlos

Bulosan/Luciano

Trinidad/Eulogio Gapasin

5. Receive duly received/stamped copy of Kristine Joy Villanueva-

IDF

Abrew/Jennifer

Basco/Denver

Ronquillo/Carlos

Bulosan/Luciano

Trinidad/Eulogio Gapasin

8. Docketing/Releasing

Celia Narte/Vicky Galvez

9. Filing in Court (if for filing)

Kristine Joy Villanueva-

Abrew/Jennifer Basco-

Casingal/Denver

Ronquillo/Carlos

Bulosan/Luciano/

Trinidad/Eulogio

Gapasin/

End of Transaction

2 minutes

3 minutes

5 minutes 5 minutes

2 minutes

5 minutes 10 minutes

NONE

NONE

NONE NONE

NONE

NONE NONE

Frontline Service: INQUEST PROCEEDINGS

Requirements: - Personal appearance of the complainant/s, witness/es

Respondents

Period when to avail: Anytime

Procedure

Employee

Time

Fee

1. Check completeness of documents, assessment of the complaint affidavit with all the supporting documents including witness affidavit/s, properly bound and paged; the number of copies to be submitted

2. Fill out Investigation Data Form (IDF) from the office, if complaint documents are assessed as complete

3. Docketing of the Complaint 4. Proceed to prosecutor for administration

of oath on the affidavit and IDF 4. Submit the subscribed complaint affidavits

and IDF with all the supporting documents

5. Receive duly received/stamped copy of IDF with assigned NPS docket number

Kristine Joy VillanuevaAbrew/Jennifer Basco-

Casingal/Denver Ronquillo/Carlos Bulosan/Luciano Trinidad/Eulogio

Gapasin/ Kristine Joy VillanuevaAbrew/Jennifer Basco-

Casingal-/Denver Ronquillo/Carlos Bulosan/Luciano Trinidad/Eulogio

Gapasin/ Celia Narte/Vicky

Galvez Duty Prosecutor

Kristine Joy VillanuevaAbrew/Jennifer Basc-

Casingal/Denver Ronquillo/Carlos Bulosan/Luciano Trinidad/Eulogio

Gapasin/ Kristine Joy VillanuevaAbrew/Jennifer Basco-

Casingal/Denver Ronquillo/Carlos Bulosan/Luciano Trinidad/Eulogio

Gapasin/

6.Preparation of Inquest Resolution

Duty Inquest Prosecutor

7. Approval by the City Prosecutor

City Prosecutor

8. Docketing/Releasing 9. Filing in Court (if for filing)

Celia Narte/Vicky Galvez

Kristine Joy VillanuevaAbrew/Jennifer Basco-

Casingal/Denver Ronquillo/Carlos Bulosan/Luciano/ Trinidad/Eulogio

Gapasin/ End of Transaction

5 minutes

3 minutes

5 minutes

5 minutes 5 minutes

5 minutes

On the same day of the report of inquest but not more than 15 days if with waiver

On the same day of

the transmittal for approval 5 minutes 10 minutes

NONE

NONE NONE NONE NONE NONE

NONE

NONE NONE NONE

Frontline Service: FILING OF MOTIONS FOR RECONSIDERATION (M.R.)/ INTERLOCUTORY PLEADINGS FROM PARTIES/ MOTION FOR REINVESTIGATION/ RELEASE OF RECOVERED/SEIZED ARTICLES/ MOTION FOR REINVESTIGATION OF THE CASE SUBJECTED TO PI/MOTION FOR RE-OPENING OF PRELIMINARY INVESTIGATION/SUMMARY INVESTIGATION

Period when to avail: Monday to Friday ? 8:00 a.m. to 5:00 p.m.

Procedure

Employee

1. Present verified motion accompanied by proof of service to the opposing party stating clearly and distinctly the grounds relied upon in support of the motion

Kristine Joy VillanuevaAbrew/Jennifer BascoCasingal/Denver Ronquillo/Carlos Bulosan/Luciano Trinidad/Eulogio Gapasin/

Time 3 minutes

2. Releasing of copy of the received pleading/motion

Kristine Joy VillanuevaAbrew/Jennifer BascoCasingal/Denver Ronquillo/Carlos Bulosan/Luciano Trinidad/Eulogio Gapasin/

End of Transaction

3 minutes

Fee NONE

NONE

Frontline Service: REQUEST FOR AND ISSUANCE OF CERTIFIED TRUE COPIES OF DOCUMENTS/CLEARANCES

Period when to avail: Monday to Friday ? 8:00 a.m. to 5:00 p.m.

Procedure

Employee

Time

1. Approach the front desk staff and request for the

Kristine Joy

3

document/s to be secured

Villanueva-

minutes

Abrew/Jennifer

*FREEDOM OF INFORMATION:

Basco-

- Requesting party to fill out the prescribed form Casingal/Denver

to be assisted by a staff

Ronquillo/Carlos

Bulosan/Luciano

Trinidad/Eulogio

Gapasin/

2. Check at the computer/docket book and locate

Kristine Joy

3

the records of the case being secured

Villanueva-

minutes

Abrew/Jennifer

Basco-

Casingal/Denver

Ronquillo/Carlos

Bulosan/Luciano

Trinidad/Eulogio

Gapasin/

3..Verification/evaluation/

Kristine Joy

10-20

assessment

Villanueva-

mins.

Abrew/Jennifer

Basco-

Casingal/Denver

Ronquillo/Carlos

Bulosan/Luciano

Trinidad/Eulogio

Gapasin/

4. 4. For Fiscal's Clearance:

Kristine Joy

10-15

5. Present all the documents/ requirements: such as:

Villanueva-

mins

Barangay Clearance,

Abrew/Jennifer

Police Clearance

Basco-

Mayors Clearance

Casingal/Denver

MTC Clearance

Ronquillo/Carlos

NBI Clearance, and fill out the City Prosecutor's Bulosan/Luciano

form for clearance

Trinidad/Eulogio

Gapasin

4. Payment of fees

Buenafe Balcita

2

minutes

6. Approval of the Clearance/Certified True Copies 5. Releasing of the documents

Luciano Trinidad/Duty

Prosecutor Kristine Villanueva,

et al.

2 minutes

3 mins

Fee NONE

NONE

NONE

NONE

For Clearances:

Local Employment

? P50.00

Foreign Employment

? P100.00

Foreign

Travel

? P200.00

Firearm License

- P1,000.00

Permit to Carry

Firearm ? P500.00

Business Permit

? P300.00

Retirement

or

Resignation

?

P100.00

Certified

True

Copies: P75 1st page

+ P2:00/page in

excess of 3 pages

NONE

NONE

Frontline Service: RENDERING OF LEGAL OPINIONS TO QUERIES FROM LGU'S Period when to avail: Monday to Friday ? 8:00 a.m. to 5:00 p.m.

Procedure

Employee

1.Present written request from the requesting LGU's

2. Referral of the request to a prosecutor

Kristine Joy Villanueva/Jennifer

Basco/Denver Ronquillo/Carlos Bulosan/Luciano Trinidad/Eulogio

Gapasin/

Assistant/Associate City Prosecutor on duty/City Prosecutor

Time 5 minutes

1 to 3 days

Fee NONE

NONE

3. Preparation of the opinion

Assistant/Associate City

Prosecutor/Deputy CP or City Prosecutor

7 days

4. Approval of the opinion by the City Prosecutor on the query if assigned by the Provincial Prosecutor

City Prosecutor

2 days

End of Transaction

NONE NONE

Procedure for complaints:

1. Go to the public assistance and complaints desk and directly report any complaint relative to the service/transaction; or

2. Contact the head of prosecution office at: a. Telephone/mobile number: (072) 888-0281; b. Email Address: N/A; or

3. Contact government complaint hotline "8888"

Frontline Service Period when to avail: Monday to Friday ? 8:00 a.m. to 5:00 p.m.

Procedure

Employee

Time

1. Transmittal of the motion and a copy furnished the opposing party;

The Motion is accompanied with the newly discovered evidence and/or Respondent's CounterAffidavit and the Motion sufficiently and satisfactory states valid and justifiable reason for the failure of the movant to submit the newly discovered evidence or the Counter-Affidavit during the preliminary investigation.

Kristine Joy Villanueva/Jennifer

Basco/Denver Ronquillo/Carlos Bulosan/Luciano Trinidad/Eulogio

Gapasin/

N.B. No second Motion to reopen shall be entertained.

1 month

End of Transaction

Fee NONE

Frontline Service: SUMMARY INVESTIGATON Period when to avail: Monday to Friday ? 8:00 a.m. to 5:00 p.m.

Procedure

Employee

1. Transmittal of the motion and check if a copy was furnished to the opposing party;

The Motion is accompanied with the newly discovered evidence and/or Respondent's CounterAffidavit and the Motion sufficiently and satisfactorily state valid and justifiable reason for the failure of the movant to submit the newly discovered evidence or the Counter-Affidavit during the preliminary investigation.

Kristine Joy Villanueva/Jennifer

Basco/Denver Ronquillo/Carlos Bulosan/Luciano Trinidad/Eulogio

Gapasin/

N.B. No second Motion to reopen shall be entertained.

2. Assignment of the Motion to the Investigating Prosecutor

City Prosecutor

Time 3 minutes

2 minutes

Fee NONE

NONE

3. Preparation of the Resolution

4. Approval of the Resolution

Investigating Prosecutor

Not more than 30 days

City Prosecutor

1-2 days

End of Transaction

NONE NONE

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