Social Styles - SoftEd

[Pages:27]Social Styles

Analyse patterns and characteristics Determine the style of others Assess your own style Plan to accommodate others' needs Treat others as they want to be treated

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Analyse patterns and characteristics

Individuals are all different, but ...

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Trigon Systems Consultants P/L (Aust)

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Four Social Styles

(Merrill & Reid)

hi

ASSERTIVENESS

DRIVER

EXPRESSIVE

ANA LYTICAL

AMIABLE

lo

RESPONSIVENESS

hi

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l o

Personal styles at work

DRIVER

Tell EXPRESSIVE

`just do it!' wants to know what and when likes to take charge

`lets all do it!' wants to know who else likes energy and optimism

Tasks

People

`do it right or not at all!' wants to know how likes to plan

`we're great!' wants to know why and who likes co-operation and loyalty

ANA LYTICAL Ask

AMIABLE

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Driver (hi A, lo R)

O Is obsessed by a compulsion to perform O Has a passion for knowledge and is constantly searching to answer

the "whys" of life

O Works at a fast and decisive pace (idleness drives them crazy)

O Likes to be in charge, seek productivity, and dislike loss of control O Measures their personal worth by how much they do O Wants you in turn to get to the point, because they are irritated by

inefficiency and indecision O Has the ability to deal with tough interactions without becoming

upset by criticism or personal rejection

z Their main priority is the task in hand, and the results achieved z Under pressure, they will assert themselves strongly and dictate the way

things are going to be

The Control Specialist

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Expressive (hi A, hi R)

O Is friendly and easy-going O Works at a fast and spontaneous pace O Struggles with commitment and follow-through O Tries to create an atmosphere that encourages flexibility O Achieves acceptance through sociability and creating a stimulating

environment O wants to be admired and seeks recognition; dislikes being ignored O measures their personal worth by the amount of recognition and

acknowledgement (or complaints) they receive

z They like to try the new and different; to live for the here and now z They have happy spirits and can endure hardships and trials easier than

other social styles

The Social Specialist

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Amiable (lo A, hi R)

O Works well with others and promotes harmony O Prefers to maintain relationships and avoid confrontation O Is a good listener and is sensitive to others feelings O Is a strong and loyal team player O Prefers an atmosphere that encourages close relationships O Achieves acceptance through conformity and loyalty O Likes to have direction and want to be appreciated O Works at a slow and easy pace, which tends to lend an air of

relaxation to others in the group

z They seek deep meaning in relationships and experiences z Can sometimes create tension for others because of their personal

insistence on doing things in a slow-paced, warm and frie ndly, responsible but non-aggressive way

The Support Specialist

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Analytical (lo A, lo R)

O Is more formal and conservative O Has a strong sense of duty and obligation O Is steadfast, reliable, and dependable O Has a forceful work ethic, with a measured and systematic pace O Prefers an atmosphere that encourages careful preparation O Achieves recognition through being correct, logical and thorough O Is a natural giver O Often takes on too much responsibility and tend to be worriers O Does not like unpredictability and surprises

z Their main priority is the job at hand and the process to achieve it z Under pressure, an Analytical will withdraw into their own world and

avoid contact with the causes of their stress.

The Technique Specialist

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Trigon Systems Consultants P/L (Aust)

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STRENGTH

WEAKNESS

Driver (hi A, lo R)

EMOTIONS

AT WORK

AS A FRIEND

z Unemotional

z Goal-oriented

z Independent, self-sufficient z Sees the whole picture

z Strong-willed and decisive z Organizes & plans ahead

z Change "junkie"

z Motivates people to action

z Must correct wrongs

z Seeks practical solutions

z Exudes confidence

z Insists on production

z Not easily discouraged

z Thrives on opposition

z Has little need for friends z Will lead and organize z Stimulates activity z Excels in emergencies z Will work for group activity z Is usually right

z Bossy, insensitive z Quick-tempered z Impatient, can't relax z Enjoys argumentation z Won't give up when losing z Unsympathetic z Dislikes show of emotions

z End justifies the means z Can over dominate z Doesn't analyze details z May make rush decisions z Manipulates people z Intolerant of mistakes z Can be a workaholic

z Uses people, dominates z May be rude or tactless z Decides for others z Possessive, unforgiving z Too independent, proud z Can't say "I'm sorry."

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Expressive (hi A, hi R)

EMOTIONS

z Emotional, demonstrative z Lives in the present z Talkative, storyteller z Good sense of humor z Sincere heart, curious z Holds listeners physically z Always a child

AT WORK

AS A FRIEND

z Volunteers for jobs z Starts in flashy way z Has energy & enthusiasm z Thinks up new activities z Creative and colorful z Looks great on the surface z Charms others into work

z Makes friends easily z Appealing, life of the party z Likes spontaneous activity z Thrives on compliments z Envied by others z Apologizes quickly z Doesn't hold grudges

z Exaggerates z Egotistical z Naive and gullible z Seems phony to some z Weak-willed, reactive z Restless z Fearful

z Prefers talk, wastes time z Undisciplined z Decides by feelings z Priorities out of order z Forgets obligations z Easily distracted z Confidence fades fast

z Undependable, reactive z Hates to be alone z Needs to be center stage z Dominates conversations z Makes excuses z Looks for credit z Interrupts; does not listen

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STRENGTH

WEAKNESS

Trigon Systems Consultants P/L (Aust)

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