Office 365 Spam/Junk Email Filter Guide - University of Toledo



Office 365 Spam/Junk Email Filter Guide Daniel Lanius 17 April 2013 Spam/Junk Email Filter Settings for Outlook Web Access and Outlook 2010 applications.**For individuals using Outlook Web Access Block or Allow (junk email settings)Use the Block or Allow settings to help control unwanted and unsolicited email messages by creating and managing lists of email addresses and domains that you trust and those that you don’t. To manage junk email settings, click?Settings??>?Options?>?Block or allow.Junk email settingsSETTINGSDESCRIPTIONDon’t move email to my Junk Email folderSelect this option if you want to turn off junk email filtering. If you select this, you won’t be able to use any of the other options on this page.Selecting this option doesn’t turn off the junk email filtering that’s been set by your administrator.Automatically filter junk emailSelect this option if you want to use junk email filtering. This filter is in addition to the junk email filter that’s been set by your administrator.Safe Senders and RecipientsSafe senders and recipients are domains and people you don’t want diverted to your Junk Email folder. Add senders you trust and recipients that you don't want to block to this list.Trust email from my contactsIf you select this check box, email from any address in your contacts folders will be treated as safe.Blocked SendersBlocked senders are domains and people you don't want to receive email messages from. Messages received from any email address or domain in your blocked senders list are sent directly to your Junk Email folder.Don’t trust email unless it comes from someone in my Safe Senders and Recipients list or local sendersIn addition to Safe Senders and Recipients and Blocked Senders, you can use this setting to treat all email as junk unless it comes from someone included in your Safe Senders and Recipients list or from senders in your shared address list.Safe senders and recipientsSafe senders are domains and people you always want to receive email messages from. Safe recipients are recipients that you don't want to block, usually groups that you’re a member of. Messages received from any email address or domain in your safe senders and recipients list are never sent to your Junk Email folder. However, they may be blocked before they reach your mailbox by junk email filtering settings on the server that hosts your mailbox.How do I add a sender or a domain?To add an entry to?Safe senders and recipients, enter the email address or domain that you want to mark as safe in the?Enter a sender or domain here?text box, and then press?Enter?or click the plus icon??next to the text box.For example, to mark all email from addresses that end in as safe, enter in the text box.To mark a particular person as safe, enter that person's full email address. For example, to mark all messages from tonysmith@ as safe, enter tonysmit@ in the text box.Click Save to save your changes.How do I remove a sender or domain?To remove an entry from?Safe senders and recipients, click the entry to highlight it, and then click?the minus icon?.Click?Save?to save your changes.How do I edit a sender or domain?To change an entry in?Safe senders and recipients, click the entry to highlight it, and then click the edit icon .Make any changes you want.Click?Save?to save your changes.Blocked sendersBlocked senders are domains and people you don't want to receive email messages from. Messages received from any email address or domain listed in your blocked senders list, are sent directly to your Junk Email folder.How do I add a sender or domain?To add an entry to?Blocked senders, enter the email address or domain that you want to block in the?Enter a sender or domain here?text box, and then press?Enter?or click the plus icon??next to the text box.For example, to block all email from addresses that end in , enter??in the text box.To block a particular person, enter that person's full email address. For example, to block all messages from tonysmith@, enter?tonysmith@?in the text box.Click?Save?to save your changes.How do I remove a sender or domain?To remove an entry from your?Blocked senders?list, click the entry to highlight it, and then click the minus icon ?.Click?Save?to save your changes.How do I edit a sender or domain?To change an entry in?Blocked senders, click the entry to highlight it, and then click the edit icon?.Make any changes you want.Click?Save?to save your changes.What else do I need to know?If you're a member of an email group and receive messages sent to the group address in your mailbox, you may want to add the group address to your safe senders and recipients list.There may be junk email filters on the server that hosts your mailbox that will screen messages before they reach your mailbox. Even if the sender or recipient of a message is in your safe senders and recipients list, it may be filtered out by the server before it reaches your mailbox.**For Outlook 2010 usersChange the level of junk email protectionIn?Mail, on the?Home?tab, in the?Delete?group, click?Junk, and then click?Junk E-mail Options.On the?Options?tab, select the level of protection that you want.No Automatic Filtering???? Although this turns off the automatic Junk Email Filter, messages are still evaluated by using the domain names and email addresses in your Blocked Senders List.NOTE If you want to turn off the Junk Email Filter, you must also?remove names from the Junk Email Filter lists.Low???? If you don't receive many junk messages, or want to filter only the messages that are the most obvious junk, select this option.High???? If you receive lots of junk messages, but don’t want to restrict messages from senders on your safe lists, select this option. You should periodically?review messages moved to the Junk Email folder, because some legitimate messages might also be moved.Safe Lists Only???? This is the most restrictive option. Any message that is sent neither from someone on your Safe Senders List nor to a mailing list on your Safe Recipients List, is classified as junk.NOTE?? Changing the level of protection affects only those mail accounts that deliver and save messages to your computer. This includes all email accounts that use an Outlook Data File (.pst), including POP3 and IMAP accounts. Also, protected are Microsoft Exchange Server accounts that are configured to use Cached Exchange Mode, which use an offline Outlook Data File (.ost).Delete messages instead of moving them to the junk email folderIn?Mail, on the?Home?tab, in the?Delete?group, click?Junk, and then click?Junk E-mail Options.On the?Options?tab, select the?Permanently delete suspected junk e-mail instead of moving it to the Junk E-mail folder?check box.NOTE When suspected junk messages are deleted, unlike other messages, they are not moved into the Deleted Items folder. ................
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