Pump Name - MI WIC Events



Breast Pump Suction Levels and Troubleshooting Tips

|Pump Name |Pressures |Troubleshooting tips |

|Ameda Pumps | | |

|Elite |0-250 mmHg |Pull the white connector and the tubing off the side of the pump if the suction power |

| | |has decreased. Place your finger over the pump outlet to feel for suction. Unplug from |

| | |the wall and wait for a few seconds, then try again if you feel no suction. |

|Purely Yours |80-240 mmHg |Check to see that the collection kit is assembled properly if you feel suction on your |

| | |finger. |

| | |Closely inspect the white valve for any type of pinhole or tear. Replace with a spare |

|Mya Joy |0-250 mmHg |valve if it is damaged. |

| | | |

| | | |

| | | |

| | |Inspect the white valve on the pump if you have lost suction. Replace the valve if it |

| | |has any size of hole or tear. |

| | |Disassemble the pump and remove the piston seal, while stretching the outer lip with |

|Ameda One-hand |0-250 mmHg |your fingers and thumbs if the suction in your pump has diminished. |

| | |Alternately, place the seal with the open side down on a flat surface and push on it. |

| | |Repeat this twice, |

| | |then reassemble the pump. |

| | | |

| | |Ameda recommends calling the ParentCare Department at 866-992-6332 M-F 8:00am-5:00pm CST|

| | |for warranty assistance. They need to conduct a product troubleshooting over the phone. |

| | |Troubleshooting may include listening to the motor, so have the pump and pump |

| | |accessories readily available when calling. General questions can be emailed to |

| | |parentcare@. |

| | | |

| | |Ameda Customer Service: |

| | |1-866-992-6332 / 1-866-99-AMEDA |

| | | |

| Medela | | |

| | |For all Medela Pumps |

| | |Inspect all the parts of the pump to ensure they are all secure. |

| | |Look to see that the white membrane is flat against the yellow valve head and it is |

| | |clean. |

| | |Inspect breast pump tubing making sure they are intact and do not have water or milk in |

| | |them. |

| | | |

| | |Make sure the stem assembly on the pump handle is seated all the way into the pump body |

| | |until it will go no farther. Make sure the white o-ring is in place in the stem handle. |

| | | |

| | |Check that the faceplate is clean and that the ends of the tubing at the back of the |

|Lactina |80-220 mmHg |breast shields are secure. |

| | |Make sure the pump body is firmly screwed onto the container and that the breast shield |

| | |is firmly seated into the pump body. |

| | | |

| | | |

| | | |

| | | |

|Personal Double |80-240 mmHg | |

| | |Make sure the oval base of the stem is properly seated in the oval base of the |

| | |diaphragm. |

| | |Finally, make sure the diaphragm is pushed all the way onto the circular rim on the |

| | |underside of the handle. |

| | | |

| | |Medela Customer Service at 1-800-435-8316 |

| | | |

| | | |

|Pump In Style with Max Flow™ Double|50-295 mmHg | |

|Electric Breast Pump |Expression double and single | |

| |pumping | |

| |54-120 CPM | |

| | | |

| | | |

| | | |

| | | |

|Symphony | | |

| |50-250mmHG | |

| |34-78 CPM | |

| | | |

| | | |

| | | |

|Harmony | | |

| |0-210 mmHg | |

| | | |

| | | |

| | | |

|Avent Pump | | |

|Manual |Max 200 mmHg |Check that all the pump components have been assembled correctly and that the white |

| | |valve is the right way up. |

| | |Ensure that the diaphragm and Let-down Massage Cushion are fitted securely to the pump |

| | |body and a perfect seal is created. |

| | | |

| | |Avent customer relations agent at 1-800-542-8368 |

| | | |

|Hygeia Pumps | | |

|EnJoye/EnRiche |70-250 mmHg |Low Suction/No Suction: |

|Endeare | |Check that valves are installed correctly underneath the flanges. |

| | |Try replacing the most common accessories such as filter, tubing, and valves. |

| | |Are all the accessories are properly installed? |

|One Hand Pump |?? mm Hg |The correct flanges fit is crucial to receive the best performance (suction/strength) |

| | |from the pump. |

| | |Inspect breast pump tubing making sure they are intact and do not have water or milk in |

| | |them. |

| | | |

| | |Hygeia Customer Service 714-515-7571 extension #2 |

| | | |

| | | |

|Ardo Pumps | | |

|Calypso Essentials |37-250 mmHg |Ensure the pumpset is assembled correctly. Download the guide and watch the video if |

|Calypso Pro |Expression Mode |necessary. Test each pumpset individually by single pumping. |

| | |If pumpset is assembled correctly, download the troubleshooting guide, testing each |

| |30-60 CPM |pumpset individually by single pumping. |

| | |Ardo trouble shooting website. |

| | |If pump has been used for a while, may need to replace parts of the pumpset. They are |

| | |available on Ardo website and on Amazon with Prime. |

| | |If pump is shutting off, the valves are the most likely problem. |

| | |If you need help troubleshooting or determining which pieces of the pumpset need |

| | |replaced, call Ardo customer service. |

| | |You can also chat live with Ardo during office hours or leave a message by clicking the |

| | |Chat/Help icon on the bottom right of the Ardo trouble shooting site. |

| | |Ardo is on Facebook at ArdoUSA and customer service can be reached directly |

| | |at support@ardo-. |

| | | |

| | | |

| | |Ardo Customer Service: 844-411-ARDO |

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