E-commerce retail logistics in India
E-commerce retail logistics in India
Driving the change
May 2018 in
? 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.
Foreword by KPMG in India
The e-commerce retail industry in India has grown substantially driven by increasing internet penetration, smartphone usage and language diversity on e-commerce platforms. Further, adoption of digital wallets has become more widespread now, aided by overall shift towards digital payments. The industry is expected to witness rapid growth, fueled by a recently-held large deal.
Consequently, the e-commerce retail logistics industry has grown at a brisk rate. While growth has been high, there are inherent challenges which the industry is trying to overcome. Some of the issues that confront the sector include high cost pressures, high returns and inadequate physical infrastructure.
Trends and developments in e-commerce retail, rising consumer expectations and amplified demand for same-day deliveries are shaping the ways the e-commerce retail supply chain functions. This sector is also experiencing the rise of new business models like omni channel retailing and new business models for last mile delivery like delivery through local retailers.
Logistics requirements for the e-commerce retail sector are getting reshaped by continuously evolving business demands. The growth of the sector continues to be on an upward trajectory, and is expected to continue to do so.
? 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved
Table of contents
? 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.
Overview of e-commerce retail in India
01
Indian e-commerce retail logistics
05
Regulatory environment in e-commerce retail logistics
13
Upcoming trends shaping the e-commerce retail logistics
15
Conclusion
19
? 2018 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved
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