NAVINET USER GUIDE
NAVINET USER GUIDE
CONFIDENTIAL
? 2017 CoverMyMeds LLC. All Rights Reserved.
TABLE OF CONTENTS
Overview
3
Account Setup
4
Drug Authorizations Homepage
5
Starting a Request
6
Completing the Request Fields
6
Required and Important Tags
7
Address Book
8
Submitting a Request to the Plan
9
Signatures
9
Confirmation
9
Sending a Request to a Provider
10
Email
10
Fax
10
Download/Print a Request
11
Renewing a Request
12
Notes and Reminders
13
Using a Key
14
Using Archive & Notify
15
Prescriber Verification
16
C O N F I D E N T I A L ? 2017 CoverMyMeds LLC. All Rights Reserved.
2
OVERVIEW
NaviNet has partnered with CoverMyMeds to create Drug Authorizations, an all-payer, HIPAA compliant solution that allows you to quickly find, fill out and submit prior authorization (PA) requests for all medications. Forms are available for Medicare, Medicaid and most commercial insurance plans.
USE COVERMYMEDS TO: ? Quickly find the correct form for your patient's plan ? Electronically complete the request ? Submit the request to the patient's insurance plan with the prescriber's digital signature ? Easily manage follow-up for all your requests
C O N F I D E N T I A L ? 2017 CoverMyMeds LLC. All Rights Reserved.
3
ACCOUNT SETUP
Simply log-in to your NaviNet portal and click on "Drug Authorizations" under the "workflows" tab. You will see a pop up appear that will ask you to "`verify your profile information." Click "edit," add your contact information and click "save and return to dashboard." Once your information is confirmed, you can start submitting prior authorizations.
C O N F I D E N T I A L ? 2017 CoverMyMeds LLC. All Rights Reserved.
4
DRUG AUTHORIZATIONS HOMEPAGE
When a PA is needed, log in to your NaviNet account and select "Drug Authorizations" under the "Workflows" tab.
All PA requests created in NaviNet are stored on the Drug Authorizations Homepage. The Homepage consists of a series of columns that will allow you to sort through your PA requests based on the patient, drug, prescriber, date created, last updated and status. You can filter your results by entering the patient's name, prescriber's name, drug, or status into the search field. Narrow your results even further by entering a date range right of the search field.
C O N F I D E N T I A L ? 2017 CoverMyMeds LLC. All Rights Reserved.
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